Customer did not leave a comment.Thomas B.
Customer Reviews for Forwards Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was very difficult to gain the access required to get the keys to the truck using the 24/7 feature. While I understand the security measures in place, the process was very time consuming - it took us over 30 minutes to get access to the keys using the 24/7 pick up. I will not recommend this feature. Truck was very clean and location was convenient.Terry F.
Customer did not leave a comment.Stephen B.
Staff was very helpful. The person on the phone was particularly helpful as I changed our plans and drop off location from the original set up.john C.
Customer did not leave a comment.MIHAILANTON D.
It would be better to not switch reservation details after they are confirmed without notification before the equipment is picked upDavid S.
Customer did not leave a comment.Ojas M.
This is not a UHaul facility. The mechanic at the facility was courteous and tried to help us with some questions but he was not a UHaul employee. Had to do an online check-in even though this was during business hours. Would have preferred to pick up the truck at a UHaul facility. There was one only a couple miles from here.Robert D.
Customer did not leave a comment.SALLYS O.
Customer did not leave a comment.Candace B.
Customer did not leave a comment.Eric M.
The people were very friendly and helpful. They were very efficient. I prefer this location to others in my area.Shirley B.
Customer did not leave a comment.Mert A.
I asked for a 2 wheel truck there wasn't one also it took over an hour to check in and it was very complicatedLee R.
Customer did not leave a comment.Charles P.
I'm a area field manager I rented to go to my brother in laws to take the last of his items to his new home worked awesomejeff G.