Customer Reviews for Fountain Mini Storage II

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fountain Mini Storage II

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james S. on

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Customer did not leave a comment.

Gayle K. on

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guy T. on

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Macario P. on

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Great service

Geneva J. on

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Excellent Customer Service

Bernard C. on

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Andrew M. on

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We ordered an appliance dolly and it was not in the truck. We waited over two hours for the truck and trailer we reserved the we pre registered for.

Justin R. on

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Area leader Troy was rude and not helpful. Due to system errors and not knowing, it took almost an hour to just complete order for a tow dolly. Even did pre-check out steps prior to arriving on phone. This location is horrible.

Bruce H. on

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George T. on

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Rented from other Columbus locations without issues or waits. Very disappointed in this location. Arrived on time to pick up truck was told by Wes "looks like someone was slaughtered in the back of the truck, (person who rented before us) is on the way to clean truck" , truck bed appeared to have "blood" splattered in large area and running down side of bed of truck. Cab of truck was clean. Waited an 1 1/2 hours for prior renter to "clean truck", was told it was "fake blood". This made us 1 1/2 hours later beginning to move items in the rain. Disappointed in this location will not be renting from this location in the future. No information as to renting from another location was provided, was told would be given discount due to wait times and "fake blood" issue. No discount provided. Needed this size truck for move that day so we felt like we had no other options.

DAVID D. on

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Excellant Service I would recommend

Urguens S. on

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keith F. on

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Craig H. on

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When I showed up for pickup the attendant was not there. There was a sign on the door stating that they would be back in 20 minuets. An hour later, I was still outside in the 95 degree heat waiting. It was not until another business owner noticed me and called the U-Haul attendant that the person came back....after another 30 minutes. If I could give no stars I would.

Andrew K. on

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Shannon H. on

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mark C. on

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Martelle C. on

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Wes was great to work with very courteous, friendly, and professional.

Diana B. on

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jerome R. on

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Excellent customer service.

Jerry S. on

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SHAWN B. on

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Very unhappy.

Judy M. on

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Michael H. on

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Lista R. on

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Joseph G. on

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Mary L. on

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Scott B. on

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Jesus R. on

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