The truck was empty with no gas in it, and the inside of the UHaul was dirty I had to sweep it out before I could use it. There was BLOOD ALL UP AND DOWN THE RAMP! DISGUSTING WHO IS RESPONSIBLE FOR CLEANING THESE TRUCKS! Lady at the location says they do not do anything to the trucks. This location should not be renting trucks! They just pass it on to the next person dirty and unsafe to use especially with BLOOD on the ramp! Reporting to the health department this should NOT be happening.ALANA M.
Customer Reviews for Four State Storage LeaseCo LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Timothy G.
Friendly and helpful agent.Betty S.
Customer did not leave a comment.PAUL S.
Battery died and was stuck for over an hr. It only took me 20mins to load all my stuff to the truck. The battery died during that time. Roadside assistance was so so so slow and hard to get connected to. It took 1hr from reporting to finally getting answer that dispatch was on the way which would take another 60-90mins. Luckily, there was a good Samaritan with jumper cable and started the engine. Horrible experience.Sun C.
Customer did not leave a comment.Benite P.
See aboveLogan Y.
Had my bank card locked for 2 days after renting the uhal, when moving you need money to do things so this was very problematic. I'll rent else where next time.LUCINDA N.
Customer did not leave a comment.Aubree R.
All good nice profecional and courtgeous staff.ROY M.
Customer did not leave a comment.Beverly S.
Give accurate info on where to pick up, time as well as where to drop off. Everything that was told to me was inaccurate and false.ADAM S.
Customer did not leave a comment.John J.
Can't think of a thing.Beverly S.
The uhaul could have been Wiped down or spray with something it smelled like pet urine I did disinfect the vehicle before I drove away. When I received the address it was for a different location. So I have to figure out where the right location was on my own which is fine but the address that was set had me running later than I planned.Marlene Z.
Customer did not leave a comment.STACY C.
Customer did not leave a comment.Adriana G.
The truck and trailers I reserved were there as promised.Scott P.
Customer did not leave a comment.Paul D.
The problem with this location is it is not a U-Haul representative it is a storage yard employee and they do not want to go outside of their little box if you have an issue you need to call you all direct but they still won't believe what become the phone until you all update your system I would highly recommend if you need you all you find a actual u-haul center or neighborhood center or somewhere that is dedicated to U-Haul I've tried multiple locations that are drug stores or storage yard short where U-Haul is not the primary business and it seems like there is no consistencyHOWARD N.
Customer did not leave a comment.adrian E.
Customer did not leave a comment.ARLENE L.
Extremely rude staff, asked questions and she blew me off and said just use the websiteISAAC S.
Customer did not leave a comment.DEBORAH H.
Truck was not swept out or checked if I swept it out on return. Gas was at 3/4 level at rental. My total travel was less than 5 miles and the gas needle was a touch over 1/2 tank when I went to return it. I put $15.00 in gas and then gas gauge needle jumped to over 3/4 tank. (More than when I rented it) Guess your truck got a couple free gallons of gas on my dime. On the plus side total rental price was very reasonable. Thankyou for the opportunity to review.michael W.