The pick up location was literally the van on the side of the road. The directions said to look for the key in the back of the truck but it wasn't there. Had to call bot the local number and the regional U-haul office to find out it as in a lock box on a large cement block, also on the side of the road. Then, the truck only had a 1/4 of a tank of gas. We had to go and put in $105.00 worth of gas before ever getting to our daughter's apartment. We were running almost an hour late due to the poor communication and weird pick-up area.
Patrick F
Customer Reviews for LG Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I returned he box truck to the 508 Simpson rental site. Your survey win't allow me to exit and send unless I rate the 27th st location.
BARBARA SCheck engine light was on upon pickup Pulleys on back roll up door where Broke off On arrival lock was not on uhual and back door was wide open We picked up uhual with 3/4 tank but somehow we got Charged for gas it was not full when we got it
Danielle A