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Juan H
Customer Reviews for Franklin Rainear Uzed Carz LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van had low air pressure in the tire and we had to get it filled.
Febin SStill had problems with the app loading. Had to go on the website to complete the process. Very time consuming and frustrating using the app
Holly DWhile the customer service at the independent pickup location was good, when I received the bill from the actual U-Haul company I noticed I was charged extra for things I did not use. I was charged $10 for the use of 6 furniture blankets, $14 for the use of a $7 dollie that I did not use, and &30 for an insurance that I did not ask for. I plan on seeking reimbursement for these charges.
Kevin W