Customer Reviews for Freebergs Service And Repair
24/7 Rentals  |  U-Haul Truck Share 24/7^© Location

Rating:

5.0

The gentleman was very helpful because we were having issues with the app but he took care of these issues I would recommend them 5 stars

Rating:

5.0

This place and the graphic express location were the best experiences we have had in this town!

Rating:

1.0

The location is advertised as open on Saturday but was not. No-one there at all. They don't answer the phone. Uhaul doesn't answer the phone. UHAUL app is horrendous and doesn't work. Truck was not equipped with dollies and blankets as requested. Never use this location for uhaul - it doesn't work.

Rating:

4.0

Location was fine. Dropped off after hours - no problems.

Rating:

2.0

We had a rough experience. 1. Things were not ready when we arrived at the time scheduled. 2. There was a padlock on the trailer and when we got it to our location, we had to call to find out the combination. 3. When we opened the trailer, the dollies and blankets we had ordered were not on the truck. At which time we called and made another trip to the pick-up location. I feel like those issues could have been avoided with a good system in place. 4. The trailer we were supposed to carry with us was not already attached to the truck ready to be picked up. That can be done quickly enough, but it was not. The trailer was actually boxed in with other products. All together, what should have been a quick experience was way too long.

Rating:

3.0

It was closed so drop off had no interaction. It was a remote location, so wireless service was unable to perform the pics to load to app to complete the return. I had to call the 800 number to ensure it was checked in properly.

Rating:

5.0

Absolutely nothing. My experience was great 👍

Rating:

3.0

Did not deal with anyone dropped it off and used the app Since there’s no room for comments in general, What I had in the trailer was damaged, because of lack of tiedown spots, very disappointed with the ability to secure a load

Rating:

4.0

My experience was very good. Only small issue I thought could have helped was to list facility operating hours. Was running close to closing time and was unsure of exact closing time.

Rating:

5.0

Karen was a great help and awesome lady! She deserves a raise!

Rating:

5.0

Extremely nice people..

Rating:

1.0

I got to the place an hour late because I didn't have anyone to help me unload the trailer, have 2 small kids and a crippled husband now. She yelled at me and told me I should have had this back she had it rented and no excuses. She didn't let me know I was getting charged more money or nothing. She asked me where it was and I told her I parked it right next to the other trucks. She huffed and was oh I guess the guys can move it. I had to show her how to use the doors. She was very rude to me and made me feel really horrible. I would never go here for any needs what so ever!

Rating:

1.0

I’m very disappointed that the pickup location was closed and it took 45 minutes to get combination to open lock box disappointed with whole system needs to be better communication feal like information request reptitetlve process needs to not be so slow it’s much to combersome

Rating:

5.0

Probably nothing Karen was excellent

Rating:

5.0

Wonderful customer service! Highly recommend this location.

Rating:

5.0

Everything was very organized and logical on how to find things!

Rating:

4.0

1) put cruise control on the trucks! 2) explain that 15' includes the granny attic & isn't the floor length 3) don't use the mileage ESTIMATE to charge for mileage use the ACTUAL MILEAGE 4) get better shocks - it definitely didn't live up to the "smooth ride" or whatever it said on the outside 5) make sure you have the correct hours for your locations - Freebergs wasn't open at all on weekends

Rating:

5.0

This location was friendly, helpful and very professional. I would highly recommend this location.