Customer Reviews for Freedom PCS
(U-Haul Neighborhood Dealer)

234 reviews

610 Hillcrest Pkwy   Dublin, GA 31021

(478) 246-0757

Office Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 246-0757

610 Hillcrest Pkwy
Dublin, GA 31021

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ib W 
Rating:
5.0

Excellent service. Thank you.

Kathleen S 
Rating:
4.0

Customer did not leave a comment.

Kim R 
Rating:
5.0

The owner was very professional and communicated with me at all at, I would recommend to family and friends

stacey w 
Rating:
5.0

I was told 29 dollars and while I don’t rent uhauls a lot, I’m not positive how the rates go, but 30 dollars and 60 are kinda two different things.. just wish it was explained to me the fees before telling me a certain amount and charging my card another. Otherwise, the gentleman up front was very sweet and patient, great service.

Makayla V 
Rating:
5.0

Customer did not leave a comment.

Chris M 
Rating:
5.0

Customer did not leave a comment.

Suzie C 
Rating:
5.0

Customer did not leave a comment.

Kaniya L 
Rating:
5.0

Customer did not leave a comment.

Zachary B 
Rating:
4.0

Customer did not leave a comment.

EDWIN K 
Rating:
1.0

Customer did not leave a comment.

De'Nasia L 
Rating:
5.0

Its was great doing business here.

Noble T 
Rating:
5.0

He also went out of his way to help me! Great service

Teressa M 
Rating:
5.0

Customer did not leave a comment.

Justin S 
Rating:
5.0

Customer did not leave a comment.

PAUL C 
Rating:
3.0

Customer did not leave a comment.

Adrianna W 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

Customer did not leave a comment.

LARRY S 
Rating:
5.0

Customer did not leave a comment.

MONIK P 
Rating:
4.0

Good price, reliable

ANDREW T 
Rating:
4.0

Customer did not leave a comment.

Maritza G 
Rating:
5.0

Customer did not leave a comment.

DIAMOND J 
Rating:
3.0

He’s helped me make it to my furniture pick up after I received the worst trailer ever from 1099 Jefferson location.

MICHAEL W 
Rating:
4.0

I was charged an extra day. I paid when I picked up at 430pm Tuesday returned it Friday. That is 3 days, not 4. I was charged an extra day.

JENNIFER T 
Rating:
5.0

Customer did not leave a comment.

EDMOND P 
Rating:
4.0

Customer did not leave a comment.

STACY F 
Rating:
5.0

Customer did not leave a comment.

HENRY E 
Rating:
5.0

A trailer is needed at that location. They didn't have one to haul my zero turn.

Terry B 
Rating:
4.0

Customer did not leave a comment.

CORNIELLIUS F 
Rating:
5.0

Customer did not leave a comment.

DAVID D 
Rating:
3.0

The location and customer service representative was fine. I was charged 2 times for 1 truck. I was told the truck was due back the next day by 6:00m9p.m I was charged 21.55 then 1.08 on the 2nd day. I returned the truck and customer service representative told me I owe 34 40 plus 43.00 for miles.. i used the truck the day I rented it the second day I did not use it. I cleaned it spice and span clean and returned it. When I returned it I had already paid a total of 134.43. The next day customer service representative called me saying I owe 43.00 more!!

DONNA A 
Rating:
5.0

Very nice and helpful!

Darlene S 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M 
Rating:
5.0

the suffered a broken spring ‘u’ bolt r route but trailer was replaced with another one and no problems.

LOUIS P 
Rating:
5.0

Continue to do well. May God bless

DALVIN S 
Rating:
5.0

Just keep being a good place to do business. Thank you

DAVID G 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Charlene E 
Rating:
3.0

Customer did not leave a comment.

Shelby H 
Rating:
5.0

He was very accommodating and made this process very simple. It ended up being after hours and he was very helpful and friendly. Haven’t seen this kind of service in quite a while. We’ll be back.

ALLEN J 
Rating:
5.0

Customer did not leave a comment.

JOEY L 
Rating:
5.0

Customer did not leave a comment.

Teressa M 
Rating:
5.0

I’ve used this site several times. Always good experience.

Don H 
Rating:
5.0

Need more U-Haul’s every time I try to rent in Dublin no U-Haul’s on Saturday & he is only one open why???

Stephanie R 
Rating:
5.0

Customer did not leave a comment.

Shawanda W 
Rating:
5.0

Customer did not leave a comment.

RICKY W 
Rating:
1.0

Customer did not leave a comment.

Bobby F 
Rating:
5.0

Customer did not leave a comment.

DAVID G 
Rating:
5.0

The return process was easy.

Tracy C 
Rating:
5.0

Customer did not leave a comment.

Sissy G 
Rating:
3.0

The gentleman was friendly.

Kadene K 
Rating:
5.0

Customer did not leave a comment.

jim a 
Rating:
3.0

Broken glass in the box truck. The person working was kind enough to sweep up the glass and place in trash can. The fuel take was at a quarter tank but the paper work I received showed three quarters full. I told the gentleman about the difference and he ask me to take a picture of the gauge and show to the destination drop off. There was a little over a quarter tank when I dropped off. I explained to the gentleman at the drop off location and showed him the picture I took before I left the parking lot of the pickup location. After drop off I received a receipt by email and had been charged an extra $40.00 to fill the tank to the three quarter mark!!

John C 
Rating:
5.0

Customer did not leave a comment.

SOYNIA W 
Rating:
5.0

Awesome service!! Easy instructions! Great location!

bradon b 
Rating:
5.0

Nothing because I received excellent service and will recommend them to everyone that I may see that needs there service thank you again 😃

rhonda m 
Rating:
5.0

My fiancé motorcycle broke down an hour and a half away form home. We called SEVERAL places and no one was willing to help. Got on the phone with a lady named Sharon from the 800 number... she was AMAZING. She was able to find us a trailer close by and reserved it for us over the phone so when I got there all I had to do was confirm the trailer number to pick it up. Was so blessed to have such an amazing person help us get him and his bike off the side of the rd. Wish I could tell her thank you again

samantha m 
Rating:
4.0

Customer did not leave a comment.

zella j 
Rating:
5.0

No improvement on my part. Everything was excellent.

ETHEL P 
Rating:
5.0

Customer did not leave a comment.

arthur M 
Rating:
5.0

Customer did not leave a comment.

Louis P 
Rating:
5.0

Customer did not leave a comment.

kimoshiki w 
Rating:
4.0

Continue to provide courteous service. I was treated in an excellent manner.

Barbra M 
Rating:
3.0

Customer did not leave a comment.

PATRICA T 
Rating:
1.0

Customer did not leave a comment.

Charles l 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C 
Rating:
5.0

Customer did not leave a comment.

Karl S 
Rating:
5.0

Customer did not leave a comment.

PAMELA T 
Rating:
5.0

Refunds for unused millage would be great!

Tara P 
Rating:
5.0

Great customer service

MAXIE C 
Rating:
5.0

Customer did not leave a comment.

Joey L 
Rating:
3.0

U-Haul rental sites should be required to submit details of cleaning prior to rental or make note of the lack of cleaning in the paperwork and not charge the incorrect party a cleaning fee

Charles W 
Rating:
5.0

Chris was very personable and represented U-Haul very well... Thanks, Greg M

Greg M 
Rating:
2.0

Customer did not leave a comment.

William B 
Rating:
5.0

Great customer service

Faith P 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Agent was super nice. Ensured I had it hooked up right. In and out.

Brett R 
Rating:
5.0

Chris was a great help in making my truck selection and reservation. I would recommend him when anyone needs a truck rental.

Bill h 
Rating:
4.0

Customer did not leave a comment.

KATHERINE H 
Rating:
5.0

Very pleased!!

jerome w 
Rating:
5.0

I Will not go anywhere else to rent my UHAULS. Chris is the best. Thank you freedom pc’s.

Jason F 
Rating:
5.0

Customer did not leave a comment.

Christine D 
Rating:
3.0

Couldn’t check the truck in myself and the it was no one at the location for several days.

Ikea C 
Rating:
5.0

Customer did not leave a comment.

SUSAN K 
Rating:
5.0

Chris is always polite professional and fast. He keeps all the equipment clean and up to date. I deal with him all the time. Thanks from pcs.

Jason F 
Rating:
1.0

Keep tenants informed of rate increases and maintenance. Have better security especially for outside bathroom, entry gate, and lightings of all units. Very dark along back of facility. Lights don’t work. No refunds. No auctions

Jacqueline J 
Rating:
4.0

Customer did not leave a comment.

BETTY M 
Rating:
5.0

Customer did not leave a comment.

Taishawn T 
Rating:
2.0

Customer did not leave a comment.

Herman B 
Rating:
5.0

Customer did not leave a comment.

Kulwinder S 
Rating:
4.0

No need for improvement. The employee was pleasant to interact with, proficient with the reservation process and most helpful getting the 5x8 trailer connected and ready for use. Thanks to him!

John M 
Rating:
5.0

Customer did not leave a comment.

Tina L 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
2.0

Be more organized, it took the person like 20 min to find the keys to get the vehicle.

zavierr C 
Rating:
5.0

Customer did not leave a comment.

Collins k 
Rating:
5.0

Mr Chris is the best. The nicest man. Professional and knowledgeable.

Jason F 
Rating:
3.0

Customer did not leave a comment.

Geoffrey R 
Rating:
4.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

NOTHING MR. CHRIS SHEFFIELD IS AN XTRA- FRIENDLY SALES PERSON

Cynthia B 
No reviews have been submitted for this location.
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