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Geoffrey R.
Customer Reviews for Freedom PCS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
NOTHING MR. CHRIS SHEFFIELD IS AN XTRA- FRIENDLY SALES PERSON
Cynthia B.What I found most challenging is the space and convenience to park the 26 feet truck. Smaller vehicles are much more fitting for this location.
Matthew A.Make sure the U-Haul is 🪥
Keondra W.Owner was helpful
Annabelle W.Excellent service. No complaints.
Pam V.It did need washing. It was raining and the dirt transferred to my clothes.
Lisa Y.Nothing
CLAIR W.Today is Tuesday, October 11, 2022, and I still have not received my refund from the $100 deposit paid at the time of the rental even after receiving an email stating that I was only being charged $19.16 for additional miles on the truck.
Leigh M.Great A Plus UHAUL deal the best
Stephanie R.They work well with us in every thing we needed!
Stevie D.great customer service
walley K.The trailer had trash in it when we went to pick it up. When we pointed it out the guy working told us to clean it out before we turned it in. Very unhelpful and unfriendly. Almost seemed inconvenienced by us patronizing his business. Disappointing.
Stephen E.The vehicle has low tire pressure, needed oil change light was on and there were roaches in the front of the uhaul. I did not want to eat anything for the duration so to bugs. I had to stop and put air in the passenger side tires. Not maintained well as I would have thought.
TAMEKA A.The owner was very courteous and understanding of our needs. The pickup and drop-off were quick and easy. I would definitely use and recommend this location for moving vehicle/equipment needs.
Keena K.Nothing
Dennis W.All good
Wayne W.The attendant is always very helpful and hooks up the trailer for me.
Don H.The attendant has always helped hook up equipment to my truck and he cleans out the trailer before you leave with it.
Evan H.The problem we had was we ordered from a different location and we drove all the way there and they were closed. This has happened twice..freedom Pcs is always great but these other places in town need to do better.
Ronald A.Everything was great. Thanks
Elteon B.Very nice people and respectful
Larry W.N/A
Eric D G.I can not think of anything at this time.
lee T.I think this facility is well organized with a very helpful owner.
Anthony W.My rental experience was excellent. Very smooth and easy, and being able to hire movers through uhaul was awesome. Good Feet movers worked with us on scheduling, were right on time, and did an awesome job unloading our trailer. I would definitely use this service again.
Donald T.Lower fees.
ANNE J.I cant'n think of thing You can do better. But I would like to get a receipt so I can give my case worker.
lee T.We rented a 26' truck for a move from Texas to Georgia. We averaged 6 miles to the gallon sometime, just three. Not even close to the average miles per gallon that it says. Of course, this added greatly to the expense of the truck rental.
Rachel S.Chris gave us excellent service.
Chuck W.Thanks
KENNETH W.Super nice place to rent from! Highly recommend!
BARBARA B.Smooth transaction. Great service.
HANK S.How long does it takes to put money back on card
Darrell J.Doing a great job.
LB B.Quick check in
RUSSELL T.Freedom PC is a top notch U Haul vendor. Chris has clean inventory and is very informative on the U Haul procedures. I will use this vendor again.
BILL H.The attendant was very friendly and helpful. This is the third U-Haul trailer I have rented from this location in the last three months.
DONALD H.2nd 15' Van I've rented from U-Haul ina month and both were fantastic. The trucks drove and operated perfectly and handled as well as a car! Thanks!
BOBBY J.Ez reservation & good Price & service 7 days
AHMED F.The Representative at the location in Dublin GA, on 610 Hillcrest Pkwy was very friendly. He was very helpful. I rented my U-haul at 12am he was there to help me. I don't care what time of night I called and had questions he answered. I have rented a lot of U-hauls in my life. And I have never met a Representative so Professional and friendly. Needless to say me and my family were very Satisfied.
Vannetta O.Nice guy who owns Freedom PCS. Very helpful. Would recommend this site.
DONALD H.Making the drop off location more knowledgeable. Customer service hold time is too long after holding for 45 minutes then I was put in a que and hung up on.
VIRGINIA A.Chr*s was/is THE MAN He went out his way to find ME the size truck I needed to move cross country! Everything truly went GREAT! Thank You U-HAUL! : ) From Georgia to Seattle! : o
JAMES G.I had to travel over an hour to get the nearest Uhaul which was very inconvenient!
Stephanie P.Always a pleasure dropping off a U-haul at this location!
MICHAEL TIMOTHY H.Freedom PCS was in a convenient location and trailer was easy to get to. Friendly service. The online preregistration made the process go quickly.
Don H.Na, owner operator was outstanding.
JOSEPH H.Customer service was amazing! Equipment was in excellent condition and worked great.
kalya E.