Customer Reviews for Freeway Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Freeway Towing

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Julio J.
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Customer did not leave a comment.

Ismael T.
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Si alquilas con la carrerilla asegurate que te la den. A mi me dejaron sin ella y lo pase mal en mi mudanza

Frank B.
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tough to find but the guy was super friendly and easy pick up.

Luis C.
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Customer did not leave a comment.

manuel B.
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Clean, Freindly , service A-1 5star white glove

ERNESTO C.
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Excellent!

Joseph M.
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Ordered utility dolly not avail-had to go cross town @ 1.19/mile and stand in line 1 hr plus to get dolly, PLUS had to rent as a one way (3$ extra) so I did not have to take it back there. Then your app was inop on check in to closed location-had to spend almost 1 hr on 1 800 # plus shoot/send pictures of unit, drop location and showing drop of contracts/keys into after hours box. WORST U HAUL EXPERIENCE EVER! 1/2 O F 1 STAR - EQUIP WAS OK EVERYTHING ELSE WAS A PAIN IN THE PART OF THE HORSE THAT GOES OVER THE FENCE LAST!!!

Mario C.
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Customer did not leave a comment.

Giordani C.
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Jose D.
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Customer did not leave a comment.

manuel B.
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Excellent service , no contact service , hand sanitizer and wipes for the truck .... really made the experience feel safe .. Thank you guys !!

TERREN S.
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The truck was fine operationally. Attention to cleanliness is a must during a pandemic; there were soiled sanitizing wipes left in the door pockets of the truck that I rented.

Erik V.
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It was a simple and straightforward process. Clean truck that handled well and got the job done.

Manuel R.
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Customer did not leave a comment.

ERNESTO C.
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Amazing service as always!

ALEXANDRA O.
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Customer did not leave a comment.

ORLANDO S.
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The owner makes the process easy. If he does not have the truck, he makes every effort to acquire the size you need. He is honest and helpful.

OTIS I.
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The equipment was clean but the driving experience was much to be desired. Front wheel needs alignment Engine miss firing Told by your agent they just got the truck back from been serviced by uhaul

Vicente D.
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I had to check in via the U-haul App and it was a hectic and long process. Took approx 30 minutes from the start until had access to the vehicle. This was not a location issue, it was an App issue.

Joel C.
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Customer did not leave a comment.

MADELIN V.
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Customer did not leave a comment.

brian W.
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Customer did not leave a comment.

Jorge C.
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Customer service was good. Just would've liked accurate information as to adequate ways to handle specific return methods upon return.

BERNARDO C.
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Customer did not leave a comment.

manuel B.
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Always greatful

Ana Maria Q.
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Customer did not leave a comment.

Eduardo M.
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Marcos A.
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Friendly, fast service

Yohandy P.
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Customer did not leave a comment.

Jose D.
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manuel B.
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Love the new trailer hook up process ... much better than the screw !! Awesome

Cristian D.
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Customer did not leave a comment.

Ernesto C.
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Rolando C.
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Adrian G.
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Daniel M.
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The owner of the towing facility listed the wrong combination to open the lock on the back of the truck so I had to sit there for 30 minutes trying to unlock it. I had to call customer service, who could not help me, and then eventually found the manager's phone number who gave me the correct code.

nelson A.
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Customer did not leave a comment.

Jonathan C.
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Customer did not leave a comment.

Valenttina F.
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excellent

Carmen A.
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Service was excellent and very professional. Thank you so much for all your assistance.

Griselle R.
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Customer did not leave a comment.

Ivan G.
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Irain A.
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Customer did not leave a comment.

hugo C.
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Muy buena atención en ambas localidades. Quedamos agradecidos

Victor B.
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Dolly and padding was not in truck when picked up

Maria G.
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Customer did not leave a comment.

Gabriel S.
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Customer did not leave a comment.

manuel B.
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Customer did not leave a comment.

manuel B.
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Customer did not leave a comment.

Luis B.
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Customer did not leave a comment.

Nelson M.
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Muy buen sevicio y rapido

Joel A.
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Ask is the customer wants to apply additional optional fees instead of just adding them.

Erick G.
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Customer did not leave a comment.

Stanley G.
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Customer did not leave a comment.

manuel B.
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Customer did not leave a comment.

Stephanie D.
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Customer did not leave a comment.

Yadira A.
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felix D.
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Employees in this location are friendly and they take the time to explain in details everything I should know.I will recomend this location to anyone.Tkank You again for your good service.

Alexandra D.
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Customer did not leave a comment.

FRANK W.
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Make the online check-out easier to maneuver. The picture requirements are not easy

manuel B.
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manuel B.
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eduardo G.
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Dany H.
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My experience was ok but I was charged for wrapping pads that where returned. They did not have a hand truck even though it was reserved and confirmed.

Thomas S.
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Customer did not leave a comment.

Maria C.
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We would definitely rent here again

Roberto P.
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Ernesto at the front desk was very friendly. Fast service. Great overall experience will definitely be back.

Paul G.
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Customer did not leave a comment.

manuel B.
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Natasha S.
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Emily D.
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Susana C.
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I recommend this store. Proffesional and very kind service.

Maria H.
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Customer did not leave a comment.

saliyha W.
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Honestly the best experience I've had renting a uhaul. Surprisingly incredibly pleasant customer service above and beyond. Very convenient

MIKE G.
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Customer did not leave a comment.

GILBERT R.
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humberto G.
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Alied T.
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The best location in miami

David P.
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Everyone at the location was courteous and professional. Customer service beyond excellent

Jehiel P.
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Customer did not leave a comment.

Guillermo Q.
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Customer did not leave a comment.

ALEXANDRA H.
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Best uhaul ever!!

Saul L.
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Customer did not leave a comment.

Julio G.
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Thanks you are very kind and attentive guys!!! ¡Gold bless!

Michael M.
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I was double charged. 2 different cards. Which one resulted in an overdraft few for me. Nobody could give me a straight answer as too why. Both on the location and reservations.

Jose A.
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Customer did not leave a comment.

ARMANDO C.
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Customer did not leave a comment.

Niurka P.
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Jeimy A.
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Alberto W.
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A+++++

Ramon M.
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Customer did not leave a comment.

Jose H.
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Beautiful trip!!

Christopher M.
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had issue signing in to the app for pick up

Leonardo M.
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Customer did not leave a comment.

Caridad S.
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More trucks, longer hours of service

Daniel L.
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Customer did not leave a comment.

Daniel M.
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Everything excellent

maurice M.
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Very friendly courteous and professional. Great customer service.

jeff H.
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Customer did not leave a comment.

Eldys P.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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