Customer Reviews for Friga Tire Service
(U-Haul Neighborhood Dealer)

160 reviews

1209 CR 5270   Willow Springs, MO 65793
(Hwy 60 & Hwy63B)

(417) 469-4973

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(417) 469-4973

1209 CR 5270
Willow Springs, MO 65793
(Hwy 60 & Hwy63B)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jesssica F. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
5.0

Great service

Michael K. 
Rating:
5.0

Customer did not leave a comment.

ROYCE Y. 
Rating:
5.0

Customer did not leave a comment.

ROYCE Y. 
Rating:
3.0

Customer did not leave a comment.

AMBER C. 
Rating:
5.0

Excellent.

loretta P. 
Rating:
5.0

The only place I trust to treat me right and go above and beyond what is required . Unlike most othet u haul places they actually answer the phone and your questions and know what they are talking about . They also treat you as a intelligent human even if you have no knowlage of u haul stuff.

TOM D. 
Rating:
5.0

Very easy drop of location

CHARLES O. 
Rating:
5.0

Customer did not leave a comment.

Philip S. 
Rating:
3.0

Customer did not leave a comment.

Stevie B. 
Rating:
5.0

Customer did not leave a comment.

Casey R. 
Rating:
3.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

DUANE A. 
Rating:
3.0

Said on my rental agreement I signed at the pick up location AND online at Uhaul that I would pay a 0.00 dollar fee for the fuel I did not replace. I did not replace all the fuel in the truck since it said I would not get charged. They ended up charging me 75.00 for the gas I didn't replace. I reached out to two Uhaul representatives and they both told me it was a “misprint” and they would not be refunding my money back. This is the first AND last time I will ever rent from Uhaul.

Danae M. 
Rating:
4.0

Customer did not leave a comment.

Kandace S. 
Rating:
2.0

Truck was fairly dirty, only about 2/3'rds tank of gas, not normal for a u-haul truck.

Daniel T. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
5.0

We were renting a trailer from Friga Tire to move our son across state. When Rod noticed a tire was under inflated, even though it was quitting time on Friday before Memorial Day, he investigated and found it had a nail in it. He put a new tire on the trailer which prevented us from having big troubles. That's great customer service!!

Gene C. 
Rating:
5.0

Customer did not leave a comment.

Tony B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

The pick up box was hard to find. I didn't receive any instructions as to where it was, so I looked and looked. I finally found it but perhaps it could be more clearly marked. I picked up my truck down the hill, so I first looked for the key box down there and around the vehicle. Finally I got in my car and drove up to the office and looked around, and finally found it.

Paul T. 
Rating:
4.0

I have no concerns with site pickup. We picked up via cell phone after they were closed. Uhaul should communicate better with renter. I had no idea the alternate contact would be asked if they would like to be responsible for charges if I didn't return the truck! Also, the check in/out process via phone through uhaul is very involved. It takes about 20 minutes both in/out. I will not use that service again, if I need uhaul. Again, no reflection on Friga Tire Service.

Tresa R. 
Rating:
5.0

Customer did not leave a comment.

DUANE A. 
Rating:
5.0

Customer did not leave a comment.

CHUCK F. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

I was given very good service and when I have a need to rent a trailer again, I will certainly do so.

DUANE A. 
Rating:
5.0

your new computer system is a disaster.

Richard S. 
Rating:
1.0

Verify email address

Johnathan P. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
2.0

Didn't check tires and didn't have rubbers on safety chains

jason M. 
Rating:
5.0

Customer did not leave a comment.

Sandra H. 
Rating:
3.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

Customer did not leave a comment.

Casey R. 
Rating:
5.0

I've used Friga tire 3 times to drop off my trailers, always a superb place to do business!

Mike K. 
Rating:
5.0

Customer did not leave a comment.

Carmella G. 
Rating:
5.0

Customer did not leave a comment.

elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

jeff M. 
Rating:
5.0

Customer did not leave a comment.

Genger B. 
Rating:
5.0

No improvement necessary

Mark S. 
Rating:
5.0

Customer did not leave a comment.

john R. 
Rating:
4.0

Customer did not leave a comment.

DAVID E. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

The location was a 24 hour drop off location. It was easy to find and plenty of room to park the truck. I also received confirmation from them that the truck was returned.

Mike P. 
Rating:
5.0

Customer did not leave a comment.

Edwin B. 
Rating:
5.0

Customer did not leave a comment.

Hal R. 
Rating:
3.0

Customer did not leave a comment.

Nickie G. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

DUANE A. 
Rating:
5.0

Mr Friga was fantasticly friendly and answered all any any questions I had. I would give him more stsrd if allowef

Marilee S. 
Rating:
5.0

It was all Excellent. Thank you Lia Pezderic

Lia P. 
Rating:
3.0

We had a difficult time finding the location to dop truck. It would be nice to have a little bit more detail on were to drop off. People really did know were it was. Thank you

Betty W. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
4.0

I've been majorly overcharged and customer service has consistently given me the wrong information on getting my money back. I'm very upset about this and it's not getting resolved.

Samantha S. 
Rating:
2.0

People there didn't know how to give me a receipt. said it would come in my e-mail and still have not received one.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Excellent experience! Thank you.

Todd R. 
Rating:
5.0

the place where we rented from was very helpful and friendly. cant wait to do more business with them!

KEVIN K. 
Rating:
5.0

Very welcoming and friendly.

Judy V. 
Rating:
4.0

Customer did not leave a comment.

pj M. 
Rating:
5.0

Uhaul did not tell me they switched pick up locations until I called to verify. I was told I had to pick up truck 30 miles away from requested location. When I showed up to new location there were no trucks there. Person at location called Uhaul to try and find a truck but none were available. I ended up renting 2- 12 foot trailers and made multiple trips totaling 400+ miles. I am thankful local Uhaul dealer tried to help but corporate Uhaul let me down.

James D. 
Rating:
5.0

Customer did not leave a comment.

Sidonie B. 
Rating:
3.0

Customer did not leave a comment.

Reid B. 
Rating:
4.0

Customer did not leave a comment.

deenna B. 
Rating:
4.0

Customer did not leave a comment.

Lee T. 
Rating:
3.0

Customer did not leave a comment.

Terri R. 
Rating:
5.0

GREAT LOCATION AND FRIENDLY STAFF. A+++

BRIAN C. 
Rating:
1.0

Didn't even give me a chance to talk with him about this situation. He just charged me for it and that's it.

michael E. 
Rating:
5.0

None

WILLIAM B. 
Rating:
5.0

The Owner was very pleasant to interact with. Told him why I was there and was out in no time. Very pleased.

dawn B. 
Rating:
4.0

None

WILLIAM B. 
Rating:
5.0

Great to work with.

Rochelle M. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

No problems at all, thanks for a very good service

stan S. 
Rating:
5.0

Customer did not leave a comment.

Bobby M. 
Rating:
3.0

Just keep information same on all correspondence

Sondra B. 
Rating:
2.0

Only one person on duty. No hand truck. Had to search for 3 dozen blankets. Took over an hour to pick up truck. Truck was 25 miles away. Truck was very old and worn.

ROGER G. 
Rating:
5.0

Very helpful!

KERRI T. 
Rating:
5.0

Way better service than Minot, ND provided to me.

PAYDEN N. 
Rating:
5.0

Customer did not leave a comment.

KERRI T. 
Rating:
5.0

Customer did not leave a comment.

DOUG B. 
Rating:
3.0

Customer did not leave a comment.

ANGELA G. 
Rating:
4.0

Very friendly and helpful, they had what I needed with no delays

DEBRA P. 
Rating:
3.0

unloaded the trailer so I did not have to lift a finger.

CAPRICE C. 
Rating:
4.0

Customer did not leave a comment.

JACKIE C. 
Rating:
3.0

Customer did not leave a comment.

REBECCA T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
3.0

Customer did not leave a comment.

Galen R. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Top notch service

S. J. S. 
Rating:
5.0

Could have not asked for better

S. J. S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
4.0

I/we use this location regularly-we are a Real Estate company- They are always good to work with! Solomon Cornelius

Solomon C. 
Rating:
5.0

Customer did not leave a comment.

FRED F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
2.0

The trailer was checked for turn and brake lights, but not for driving lights. This condition was not found until turn in.

Karl G. 
Rating:
5.0

Rod was very helpful and pleasant to do business with!

CAROL S. 
Rating:
4.0

I was looking for 2 26' trucks. They are not in the area of West Plains, MO for more than 50 miles. Finally found one in Willow Springs, which had a bad tire, took 4 hrs to get it replaced and the air went out 20 miles down the road. The gas gage did not work properly. When I called was told to take it in to Houston Tx to have it fixed. After 12 1/3 hrs on the road I was not stopping to have an all day repair done just 30 minutes from my new home.

Michael R. 
No reviews have been submitted for this location.

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