Customer Reviews for Fritanga Managuita

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fritanga Managuita

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rainer M. on

Rating:

Customer did not leave a comment.

Samara S. on

Rating:

Customer did not leave a comment.

jorge I. on

Rating:

Good service. Very professional team.

Keylin A. on

Rating:

The employee was super helpful and kind I would definitely recommend this location to a friend

Maria F. on

Rating:

Maybe to lower the mileage tariffs

Claudio P. on

Rating:

Customer did not leave a comment.

TERA H. on

Rating:

When I went to rent the uhaul the young girl had no knowledge whatsoever about what was going on. She had to call her manage who my spouse asked to speak with because she seemed confused. When we went to inspect the truck we looked at two different trucks and both had people’s belongings in the back still. Due to the fact that we were really needing to move and on a time schedule we still decided to use the truck and ended up taking the things out the back. The truck was filthy. There was no gas upon driving off the premises. We had to put gas to move and upon return. The manager promised all sorts of discounts to me and I didn’t get anything. Just ended up paying more money. Never again will I rent from here!

lauren M. on

Rating:

Customer did not leave a comment.

Haikel M. on

Rating:

Customer did not leave a comment.

carlos C. on

Rating:

STAFF REALLY FRIENDLY.

yerlin C. on

Rating:

REALLY GREAT CUSTOMER SERVICE. AND REALLY HELPFULL WITH THE INFORMATION.

david S. on

Rating:

Customer did not leave a comment.

LAZARO E. on

Rating:

Customer did not leave a comment.

Carlos M. on

Rating:

No estaba la persona Encargada de entregar el camión lo hizo por teléfono lo que no me parece ya que yo había echo una reservación para las 7 AM y me lo dieron a las 10 AM por otro lado cuando lo fui a devolver en la otra locación no había ningún lugar en donde dejar la llave y tuve que volver al otro día para entregarla..

Shamina G. on

Rating:

This location is absolutely horrible. They rented a truck to me with a busted side mirror and then they had to switch the truck out. It took them an entire hour to do so. Upon return of the truck the person working the desk did not speak any English and could not produce a receipt. Once they emailed me the receipt they overcharged me. They charged me for two days and I only had the truck for one day. They gave me a truck with no gas and I had to put gas in the truck. This was an absolute disaster. No one answers the phone at the business location and I have been calling the owner and he has yet to correct this issue. I am super pissed and I want this issue resolved ASAP. I keep calling U-Haul and the wait time has been so long. What is going on here???

Edwardo R. on

Rating:

Customer did not leave a comment.

Christian M. on

Rating:

The app did not work well at times. The photo function locked up several times. When I asked for assistance thru the chat feature, no one ever responded. I called customer service because I was having difficulties and after my initial conversation with an agent, I was transferred without warning. My biggest problem is that I could not figure out where the office was. It was not clearly marked. There was not a U-Haul logo on the door or window. The was a lot of writing in Spanish, but I don't speak Spanish so it did not help. Once I figured out that the office share space with an eatery, I entered and was directed to a lady who could not speak English. There some challenges on the return as well.

Gissell C. on

Rating:

I made a reservation in the first days of May 2019. When I got to the uhaul location to pick up the truck supposedly the truck I had reserved had been stolen. They told me this after they had already swiped my card and I already had a hold on my account for $70. They told me they would give me another truck but that they had to swipe again. So they ended up putting two holds on my account. They told me they would credit one back within 3-5 days. The second issue came when I returned the truck with only 13 miles of having to use it. Literally only 13 miles and they wanted to charge me $30 dollar of gas. Thankfully they already refunded that but it took a week of calling to get that money back. And now my third issue is that they haven’t refunded the first transaction that was done of $70 for a truck that was ‘stolen’ and I never used. I have been calling for over a month and they always say they will put the refund request and nothing. This had never happened to me with them, but it’s honestly frustrating and annoying that they can’t resolve the issue like they keep saying they will.

james P. on

Rating:

the service was fine and the people we're very friendly. make sure the customer gets an bill on time when they return. so there is no issue with uhaul or any further rentals

Michael S. on

Rating:

Customer did not leave a comment.

luis H. on

Rating:

They charged me for Gas when the truck was 1/4 of tank.. I told the dealer twice that what says in the contract was wrong.. I have the proof, I took pictures of the dash... The stole me.

alejandro E. on

Rating:

Customer did not leave a comment.

Suzanne B. on

Rating:

Separate enterance for the UHaul customers. The general entire ranch is to multiple businesses

Hector D. on

Rating:

Customer did not leave a comment.

kizzy W. on

Rating:

Have locks on truck for loading a d possibly overnight stock to secure items loaded in truck if not removed

hatcher T. on

Rating:

Customer did not leave a comment.

Gary G. on

Rating:

Although the staff was friendly, I was told that I could not decline the Insurance coverage. I've rented Uhaul equipment in the past and I've never been told that. I had no other options at the time so I agreed to accept. I would be hesitant about renting from this location in the future.

carlos C. on

Rating:

Thank

EDWARD F. on

Rating:

Very accomodating and service friendly representative

Jeffrey W. on

Rating:

Staff was in organized and not ready to do business at the location opening time. Did not speak English and couldn't answer questions. Delayed my work by 30 minutes while I had paid helpers standing around. The truck was not clean. Empty water bottles and papers in the cab and the cargo area had not been swept out. In contrast the location in sunrise where I returned the truck was very professional and had me on my way in minutes.

Abel D. on

Rating:

Nice truck and inicial customer service BUT after I rented problems started: I was overcharged, they never told the time they close and charged me until the next day and I didn't use the truck. When I called, the manager promised me a refund but I'm still waiting 30 days ago.

robert B. on

Rating:

The location was unable to provide documentation on time due to network problems and online printing machine. They were very nice but the service was just not aceptable. Because of delay on getting the truck I have to go back home (in Fort Pierce) and return today to get the truck and finish my task. I drove back home and return spending another $45 just in gasoline. Please provide some compensation.

Antonio F. on

Rating:

Customer did not leave a comment.

Tequeda Donyale S. on

Rating:

This was my first time renting a U heal truck to move. I can say , I have a great experience.

Michelle J. on

Rating:

Rental employee was not on site at scheduled pick up time. Had to wait more than 30 minutes to have the truck's key handed to me. One of the reserved dolly was not available.

Jimmy A. on

Rating:

Customer did not leave a comment.

Fredy G. on

Rating:

More than excellent

LUIS B. on

Rating:

Renting broken truck and not informing the customer very bad business etiquette

Humberto G. on

Rating:

I asked the lady who was taking care of me to not put insurance and she did and it charged me $14 more. She was also 20 minutes late

JOHN G. on

Rating:

The dealer was super efficient and very helpful i will recommend them to everyone

Brittnee J. on

Rating:

The truck was given to me with no gas so I had put gas in it just to get to my destination which made me late getting started with my move and it was filthy I had to sweep the truck out before I could load my things in the truck which caused yet another delay. On top of that she told me to return it the next day and she wasn't even there!?! Horrible service and I am very unhappy with U-haul.

suzette D. on

Rating:

Customer did not leave a comment.

IRMA G. on

Rating:

NONE/GREAT CUSTOMER SERVICE

teresa T. on

Rating:

Customer did not leave a comment.

Raisa D. on

Rating:

I loved the service received from staff of U Haul. would rent again from same place and recommend to friends.

Yolanda L. on

Rating:

Nothing, outstanding customer service!

FLORENTINO R. on

Rating:

Customer did not leave a comment.

Noemi T. on

Rating:

I was told the furniture cart was in the truck and it was not. An inventory should be done when units are returned to avoid additional inconvenience to other customers.

Ernesto L. on

Rating:

Customer did not leave a comment.

Rolando R. on

Rating:

Customer did not leave a comment.

JUAN A. on

Rating:

Customer did not leave a comment.

RICHARD A. on

Rating:

was told I could turn the truck in anywhere not true

JIMMY C. on

Rating:

Customer did not leave a comment.

CHRISTOPHER W. on

Rating:

I dropped this truck off at the location, and the building wasn't even open. I side the key in the box. There was no service, so I couldn't rate that, as well as I can tell anything about this place due to no thing was there. I kind of felt like I was at the wrong place, except I saw one U-haul truck there, and the drop off box. Hard to find because it was behind the gas station.

REGINA S. on

Rating:

Customer did not leave a comment.

diane R. on

Rating:

Customer did not leave a comment.

NAIROBY G. on

Rating:

It would have been nice for the rep who helped me at the pick up location to give me a little more details as to what to do when I was ready to drop off the truck. He left it "open" and I was given very vague instructions which caused me to go over my allowed mileage when searching for the place to take my truck. The rep never once mentioned that I had to drop off the truck precisely in the same area where I relocated to. I felt cheated of information which I later learned when dropping off the rental truck.

MICHAEL P. on

Rating:

Customer did not leave a comment.

Anthony M. on

Rating:

Great job! Very friendly customer service. Thank you!

ROBERT A. on

Rating:

Customer did not leave a comment.

GERALD J. on

Rating:

The service both before and after the rental was beyond what I expected.

Grey C. on

Rating:

Customer did not leave a comment.

Luis P. on

Rating:

I didn't like that I had to return the truck in a different location. It would be better if you can keep the same pick up and return place.

Connie P. on

Rating:

Very friendly!

Gordon S. on

Rating:

Customer did not leave a comment.