Fritz was super nice!
Christopher H
Customer Reviews for Fritz Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
24-hour dropoff is always a plus and close by! It was a late-night drop-off, therefore, my answer was for review submission.
Holly SThe guy at the location helped me get the trailer off my car quickly and was very friendly
ALEXIS MGreat communication
Tom MThe facility was extremely helpful and went out of their way to make this a smooth transaction.
Donovan HGreat friendly staff. Very efficient in checking out the vehicle
Tom MGood truck good assisted
Figueroa VVery personable and nice people.
Tammy PExcellent service and friendly customer care. Thank you!
Brad LHard to locate (set back off road) and no signage as to where to go. However employees cane out of office and were friendly and helpful.
DANIEL PEveryone was really nice, helpful and respectful.
Bill VVery helpful and friendly staff!
Randy WThey hooked my behind me up To the trailer and it was not done properly and when we stopped noticed it was not strapped to the toes after driving for hours not sure how it stayed on but called for roadside assistance and the U-Haul people that came out was great but when I called where I rented from Was rude and pretty much said oh we’ll figure it out. Didn’t seem to care that this could have caused an extreme accident and caused serious injuries. The U-Haul people that came out advised it was not attached properly and they needed to be trained and was going to inform U-Haul of this also
heidi sGreat experience.
Victoria BGreat people
edward lInstead of apologizing for a late, dirty truck, I got blamed(in a hurry to leave, raining)and excuses. Rental was 10 but got at 12:20) When ask if they are going to wipe it down, told this repeat customer always brings back clean. Uhaul charged for gas(I left it over amount) and $47 in miles for only 8 miles!! Thank God I had start and ending pictures of gas needle and miles!(Always take your pictures Everyone) I will stick to my usual 3 Uhaul places in Gallatin, TN. Please do better!!!!
DEBORAH AThis location was a transfer from my original pick up location. The communication was a little rocky , but finally got figured out. After that initial hiccup, everything went fine
Larry LJessica was awesome to work with how they recommend using them to anyone.
Milton MCompletely satisfied customer. Thanks.
Stacey TIt was dropped off before they opened.
ALAN ADropped off at night. Answered only because forced me too. Did not interact with anyone
RONALD GOutstanding customer service.
lanitta jThank you.
Michael MFriendly and helpful! couldn't ask for anything more
Randy T