Customer Reviews for Fruitland Hardware
(U-Haul Neighborhood Dealer)

219 reviews

5943 US Hwy 61   Jackson, MO 63755
(Hwy 61 next to Las Brisas Mexican Restaurant)

(573) 243-2648

Hours

  • Mon–Fri
    7:30 am–6 pm
  • Saturday
    7:30 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(573) 243-2648

5943 US Hwy 61
Jackson, MO 63755
(Hwy 61 next to Las Brisas Mexican Restaurant)

Services at this Location:

Hours

  • Mon–Fri
    7:30 am–6 pm
  • Saturday
    7:30 am–1 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Gas tank was barely a 1/4 of a tank. We had a lot to do in little time so having to add gas before leaving town was frustrating.

Gina S. 
Rating:
5.0

Nothing, it was great. Maybe have a light by where the uhaul keys are dropped off.

Renae M. 
Rating:
5.0

I see nothing to improve at the Fruitland location the folks there are wonderful help you with a smile and make sure you are well taken care of excellent experience will definitely go there again

KELLY J. 
Rating:
5.0

The employees at Fruitland Hardware have been so kind and helpful. Very prompt. It was greatly appreciated!

Allison W. 
Rating:
5.0

Customer did not leave a comment.

Kristina B. 
Rating:
5.0

My experience with Steve at Fruitland Hardware in Jackson, MO. could not have better. He went the extra mile to make sure I got what I needed, when I needed it and supplied me with some additional miles. Give the man a gold star!

Dave P. 
Rating:
5.0

The truck was leaking power steering fluid upon arrival at the pickup location. The gentlemen working there were very kind and attempted to fix the leak. They worked quickly and kept us posted on what they were doing. The leak was not their fault at all so we don't blame them, but it would have been nice if whoever had sent the truck had found it first.

Allison W. 
Rating:
5.0

Customer did not leave a comment.

Deanna B. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

joe P. 
Rating:
5.0

Very good customer service!

Jason L. 
Rating:
5.0

The trailer needed new tires, so they got them put on immediately and we were able to hit the road. Best customer service ever!!

Dani D. 
Rating:
5.0

Customer did not leave a comment.

TOBY L. 
Rating:
5.0

Agent Was Excellent To Work With. 5 Starsp

ANDRA J. 
Rating:
5.0

Convenient location. Everyone working here was helpful and friendly. Great group to work with. 3rd time in 3 months I've rented from uhaul to move my children to and from locations. Checked in online, and in person. Will definitely come back again.

Joe P. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
5.0

They do an excellent job with customer service and communication! A+

RONNIE W. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
5.0

Customer did not leave a comment.

sandra P. 
Rating:
5.0

Customer did not leave a comment.

Felicia W. 
Rating:
5.0

Customer did not leave a comment.

DMarco D. 
Rating:
5.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

They are very helpful and polite. A good place to do business.

David K. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Great customer service and great personable atmosphere.

David K. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN T. 
Rating:
5.0

Most helpful, return was easy and fast.

Wade P. 
Rating:
5.0

They are always very helpful friendly.

David K. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

This location does a great job! Will definitely recommend them to a friend.

DAVID K. 
Rating:
5.0

This location was very friendly and easy to work with. I will start renting truck from this location. Easy checking truck out and easy checking truck back in

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
5.0

Customer did not leave a comment.

Shauna W. 
Rating:
5.0

This location is great. Very personable and helpful. If I decide to use U-Haul in the future I will be working this location.

David K. 
Rating:
5.0

Great job

shauna W. 
Rating:
5.0

Again, this location was very good and answered all questions thoroughly.

Larry D. 
Rating:
5.0

This location is there best. Steve is a great hardware store owner he has the market cornered on customer service. His staff is the same.i will always use this location

shauna W. 
Rating:
5.0

Customer did not leave a comment.

MELISSA S. 
Rating:
5.0

Customer did not leave a comment.

Marvin M. 
Rating:
5.0

.

CLIFFORD M. 
Rating:
5.0

Excellent location, friendly staff.

ANTONY B. 
Rating:
5.0

Very nice guy went out of there way to do everything they could do get me what I needed and to get me the best deal ever

Charley N. 
Rating:
5.0

Nothing. The pick-up location was very helpful and friendly.

JOSEPHJAMES V. 
Rating:
5.0

Customer did not leave a comment.

GAVIN S. 
Rating:
5.0

Customer did not leave a comment.

Diana N. 
Rating:
5.0

The drop box for the key was not in an obvious spot and I had to go back a second time to leave the key. The gentleman working there said it was going to be attached to the bldg so it could be easily spotted.

Michelle E. 
Rating:
5.0

This was hands down the best uhaul rental experience I have ever had. The guys at fruitland Hardware were amazing, kind, and went above and beyond to make sure I had an excellent moving experience. I will drive extra and pay extra to use their service for future rentals.

Lucas C. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Great attitude, helpful and great to deal with in all aspects.

RANDAL N. 
Rating:
5.0

Customer did not leave a comment.

D'Erika R. 
Rating:
5.0

Customer did not leave a comment.

KELLY H. 
Rating:
5.0

Easy drop off. Great staff. Highly recommend.

KARLTON M. 
Rating:
1.0

I made a reservation on the U-Haul website 2-3 weeks ahead of time and the pick up location called the day before the rental to say they did not have the trailer size I had reserved nor could they get it. I had to use a smaller trailer and was not able to fit everything in it. I now need to make a second trip to move my remaining belongings thus wasting an entire day and doubling the cost of the move. This is not the first time this has happened. Apparently U-Haul is good at taking reservations but not good at keeping them.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Whitney C. 
Rating:
4.0

Customer did not leave a comment.

FREDERICK M. 
Rating:
5.0

I dropped my trailer off at this location and the transaction was handled very quick and efficient. The guy that I love the trailer gave me some good tips for a future rentals which I greatly appreciated. Very friendly staff.

DONALD C. 
Rating:
5.0

When a customer reserves equipment 2 mo in advance honor the agreement. (Reference the Columbia Mo location)

GARY W. 
Rating:
5.0

The owner was very nice and helpful over all an awesome experience.

Adam W. 
Rating:
5.0

Super easy drop off. Very friendly and professional. Will continue to do business with this location.

KARLTON M. 
Rating:
5.0

Customer did not leave a comment.

GLORIA B. 
Rating:
5.0

Customer did not leave a comment.

Kohl C. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Kohl C. 
Rating:
5.0

Customer did not leave a comment.

Kohl C. 
Rating:
4.0

Pictures of the actual truck, the truck had multiple scratches that were not documented on the pre pictures.

Brittany R. 
Rating:
5.0

Customer did not leave a comment.

sally L. 
Rating:
5.0

Customer did not leave a comment.

Kohl C. 
Rating:
5.0

I can't think of anything...

James B. 
Rating:
4.0

Customer did not leave a comment.

RUTH H. 
Rating:
5.0

Friendly and helpful

DAVID R. 
Rating:
5.0

Nothing! The pick up was easy and the two men working were very helpful and cheerful. Good start to the trip 👍🏻

Colton C. 
Rating:
5.0

Customer did not leave a comment.

Coleen H. 
Rating:
5.0

Staff were really friendly and helpful

Ian D. 
Rating:
5.0

Absolutely nothing. The people are great to work with and they are friendly. The process of getting the U-Haul was quick and easy.

Tricia F. 
Rating:
5.0

The guys were extremely helpful and friendly.

TERRY C. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

Dropped off after-hours. Great people to work with though. Used several times and always great. Thank you

Craig S. 
Rating:
5.0

Steve was very friendly down to earth and helpful . Thanks so much Steve u are the greatest

SHAUNA W. 
Rating:
5.0

Customer did not leave a comment.

AL F. 
Rating:
5.0

Only place to do buisness with..very nice, helpful and knowledgeable..

Deanna R. 
Rating:
5.0

thank all whom made this happen your the best Steve in Fruitland awesome

JAMIE J. 
Rating:
5.0

AWESOME SERVICE! I was quite impressed with the friendliness of the people.

DIANA F. 
Rating:
5.0

Customer did not leave a comment.

Gary J. 
Rating:
3.0

Customer did not leave a comment.

Ashley W. 
Rating:
5.0

Customer did not leave a comment.

Jessie B. 
Rating:
5.0

Customer did not leave a comment.

Martha L. 
Rating:
5.0

Steve went above and beyond to help me with the rental and return. I will be renting a larger truck in the near future and just need to give him a heads-up to have it ready. Excellent customer service at his location!

DEBRA O. 
Rating:
5.0

Very accommodating, as always!

Charles K. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Very nice people! Very helpful and they care about the customer! Took the time to call me and told me about a possible issue with original pickup time and offered a time to reduce my wait! Excellent

Schuyler J. 
Rating:
3.0

Customer did not leave a comment.

rob A. 
Rating:
3.0

Was clean and staff was friendly but couldn't upgrade to a 5x8 and was charged insurance after I went on line and was quoted $44; paid over $60.

Adrian R. 
Rating:
3.0

Everything went smooth with the drop off. Easy to do by yourself!

Shannon R. 
No reviews have been submitted for this location.

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