Customer Reviews for Fruitland Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fruitland Hardware

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TERRY C.
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The guys were extremely helpful and friendly.

Laura H.
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Customer did not leave a comment.

Craig S.
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Dropped off after-hours. Great people to work with though. Used several times and always great. Thank you

SHAUNA W.
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Steve was very friendly down to earth and helpful . Thanks so much Steve u are the greatest

AL F.
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Customer did not leave a comment.

Deanna R.
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Only place to do buisness with..very nice, helpful and knowledgeable..

JAMIE J.
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thank all whom made this happen your the best Steve in Fruitland awesome

DIANA F.
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AWESOME SERVICE! I was quite impressed with the friendliness of the people.

Gary J.
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Customer did not leave a comment.

Ashley W.
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Jessie B.
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Martha L.
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DEBRA O.
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Steve went above and beyond to help me with the rental and return. I will be renting a larger truck in the near future and just need to give him a heads-up to have it ready. Excellent customer service at his location!

Charles K.
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Very accommodating, as always!

KEVIN S.
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Customer did not leave a comment.

Lisa S.
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Lisa S.
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Schuyler J.
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Very nice people! Very helpful and they care about the customer! Took the time to call me and told me about a possible issue with original pickup time and offered a time to reduce my wait! Excellent

rob A.
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Customer did not leave a comment.

Adrian R.
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Was clean and staff was friendly but couldn't upgrade to a 5x8 and was charged insurance after I went on line and was quoted $44; paid over $60.

Shannon R.
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Everything went smooth with the drop off. Easy to do by yourself!

Theodore Z.
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Had a flat on the trailer when I was to pick it up, Steve had it fixed quickly. Customer service at its best!

GARY W.
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Outstanding franchisee

JAMES R.
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Customer did not leave a comment.

BLAKE F.
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Kathie W.
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When you call U-Haul number the long wait is not great.

cape F.
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Staff was very knowledgeable and helpful. Highly impressed.

Lisa S.
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Customer did not leave a comment.

STEVEN R.
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DIANE B.
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Marvia A.
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MATTHEW C.
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This place had the BEST service and they really helped me out when I needed it! Thanks Steve and Rob!

MAURICE C.
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Fix your app! I wanted to do mobile checkin and return for convenience purposes and on both ends when you get to the picture part the camera is black and doesn't work therefore you do have to go in and finish the process. Very annoying and wasted a lot of time. Before you ask my settings were adjusted on my phone to allow for camera. I showed the guys at the store too.

KIM F.
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Customer did not leave a comment.

DAVID H.
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ANDREW J.
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KEVIN G.
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steven P.
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ROBERT P.
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TRICIA F.
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I would tell the next customer to register online because it makes the process easier.

Roger C.
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Nothing, great help from the staff.

Kimberly S.
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Customer did not leave a comment.

Brian K.
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Customer service was wonderful.

Roger C.
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Great people to work with. They helped me out immensely. I definitely recommend this location when choosing to use U-Haul.

JOSEPH B.
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Customer did not leave a comment.

Griffin M.
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Customer did not leave a comment.

David E.
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The tow dolly had very frayed tow straps, if it weren't the only one available I would've asked for another. The truck was very clean and well taken care of and the staff at Fruitland was fantastic at getting me ready to go. Uhaul's corporate service was absolutely terrible though. I got a call on the weekend before my move saying the equipment I had reserved and paid for a month in advance was not available when I needed it and the only way I could get the equipment was if I went to Fruitland within an hour (Fruitland was not me original renting location). Otherwise I'd have to wait until five days later when my lease would've been up and after I needed to be moved out. Fruitland handled the situation wonderfully but they (Through no fault of their own) did not have the dollys I rented that would've been at the other location so I had to drive to another town. I will not be using uhaul in the future if this is indicative of how they handle reservations at the corporate level. I would highly recommend spending some time at Fruitland hardware though.

Austin B.
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Customer did not leave a comment.

Alvin S.
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Elaine B.
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Timmy H.
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None comes to mind.

BRUCE L.
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Great experience!

Kevin J.
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Good experience. Staff was courteous, helpful, and professional.

Brian G.
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Professional, knowledgeable and personable. Much appreciated;-)

Paul S.
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Employees were friendly and helpful!

Tonika N.
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Customer did not leave a comment.

David M.
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William P.
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David K.
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Great service

katrina W.
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Customer did not leave a comment.

Danny S.
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Make damn sure there are 4 good tires on the trailer. in my 30 + years doing this hobby i'Ve never used a uhaul transport before and have never had a tire separate and blow on a trailer before let alone brake down on me. i will never rent from uhaul again and recommend to others the same. you know no one has even contacted me to explain, say sorry for the inconvenience or anything. Bad customer relations!

William W.
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Steve at Fruitland Hardware was awesome. Great place to shop or rent a uhaul.

Steve M.
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Customer did not leave a comment.

Treasure T.
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Very quick check in. We ended up turning the truck back in, the afternoon of the move, instead of the next morning.

Connie S.
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Customer did not leave a comment.

craig S.
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Fruitland Hardware has been excellent on many occasions for us with U-Haul rentals. Couldn't ask for better service. Thanks again!

Andrea B.
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Excellent customer service. Steve went well above all standards of expectations. I could not have moved this weekend without him waiting 2 1/2 hours after closing for me after our online reservation had been canceled without notice

Paul S.
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Customer did not leave a comment.

Ravena E.
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ANTHONY S.
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Gregory S.
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Quick and easy place to rent a uhaul.

Brandon B.
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Customer did not leave a comment.

David R.
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KEVIN H.
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Great customer service from this dealer. Will use again in a couple of weeks.

James S.
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Customer did not leave a comment.

amanda K.
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Cheryl S.
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The personnel at this location was extremely nice and helpful,

Marvin B.
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None

jIM S.
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Customer did not leave a comment.

Kevin S.
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Steve was very professional and helpful. My problem is with Uhaul. I returned the 26' truck and. They said it was late and I had an extra 1700 miles on the truck. I told him the entire trip was a little over 1700 months. They take the $720 out of my Visa card. It took them one way to realize that there were looking at kilometers not miles and gave me my money back Your net time corporate was supposed to reach out to me within 72 hours I never heard from anybody.At that time I off returned to 12 by 6 trailer. The next trip I returned a 12 by 6 trailer I may said that They are feeling me $280 because I was 27 days late. I didn't have the trailer for 27 Days total. As take about a week to get that Cleared up. Can I return another 26' truck. They said I was 2 days late. I picked it up on the 22nd with the return date of 28. The only problem is I rented it for 9 days period of the contract said 9 days and that take a while to get that cleared up. That was a lot of hassle to rent 2 trucks in 2 trailers. The people at the shops were very pleasant and helpful but you haul itself got the mall fell short and never contact me like they said they would a period of

Brett H.
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Helpful and a speedy check in.

darrell S.
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Maybe, lower the rates a little? Just sayin!! ??

david D.
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Customer did not leave a comment.

jIM S.
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Customer did not leave a comment.

Angela C.
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change the style of the hitch ,the one available isn't user friendly

Frank R.
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Steve was very professional, helpful, and friendly.

Richard P.
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Customer did not leave a comment.

Jennifer P.
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Customer did not leave a comment.

randall M.
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Cara R.
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Customer did not leave a comment.

David J.
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Customer did not leave a comment.

James P.
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Steve went above and beyond the call of duty to be of great service. He has made this experience pleasant. I appreciate his Customer Service skills!

JoAnn B.
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?

Barbara S.
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Very pleased with the service. Very friendly & courteous!!

COLEEN H.
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Very helpful and courteous. I would use them again in a heartbeat.

glenda N.
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Very nice and helpful people all around!

Diana N.
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Customer did not leave a comment.

Ashley H.
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Crissy F.
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Greg F.
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Super friendly and very courteous. Had the truck ready to go for me and even stayed late on a snowy evening.

No reviews have been submitted for this location.

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