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michael m
Customer Reviews for Full Circle Properties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Inconvenient. This was not the location that I had reserved the trailer. Uhaul switched the location. There was no one to help load and secure the vehicle. When we complained, the worker there said that an email had been sent to me offering to bring the trailer to the reserved location, but i did not receive that email in either my inbox or my spam fokder. We had to make additional trips to take care of this. Even at the main location, the staff did not secure the car properly, and halfway through our trip, we discovered that the tire strap had slipped off the tire completely. Very dissatisfied.
Douglas KThe location did not have adequate parking for as many rentals as they had there. We did not deal with any personnel at the location as it was a 24/7 drop off. $1/mile is ridiculous as the location given for drop off was north of San Angelo when the location we were hauling to was south of San Angelo. 106 miles total for a trip of this length is not enough
Michelle GThe gate to get back was locked. The location was closed on Sunday so I couldn’t ge inside. I put the trailer with the box cars cause there was no where else I could put the trailer
DAVIN G