The location I rented it from was unprofessional. It was an offsite furniture store where they had the truck . The owner of the store didn't show up till 2hrs later then the rental agreement which caused delays . Then , she didn't know what to do. The worst part is that I was getting charged everyday for the same rental because they never closed out the agreement.
Victor P.
Customer Reviews for Furniture Design
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service!
joe S.The lady was very nice and helpful. 5 Stars!
STEVEN K.Put A/C in truck did not work
robert M.the tank was not full when I got the car and was charged 6 dollars. it took me more than 30 minutes to get the key
SERGIO J.every one at that store is alway very very nice and helpful the lady there is one of most lovely person there she go all the way outfor each customer
furniture D.I did not like my mobile experience booking the truck and storage. Feels like UHaul is grabbing for money around every turn, didn't appear to have all options available, and when I needed to pick up the truck, doing it with the mobile app was a complete let down. Had to go in and the check-in with the building manager. The truck itself was great.
Ernesto S.Great customer service!!!
Jose O.No especifican bien la cantidad del servicios Para luego descontar de la tarjeta más dinero
kiaraliz R.Really nothing it went very smoothly. The agent called me to make arrangements for pick up.
michael L.Better customer service. I had an appointnet for 10 30 and ended up leaving almost at 12 . Apperantly the system was down or something . But i didnt even get a compensition for wasting an hour and a half of my time which i barely had, since i work two jobs .
Jeancarlos B.make sure what is ordered is delivered... blankets were not in the truck. credit was issued though
LISA P.Extremely rude ,didn't want to accept the drop off truck he said he didn't have space but it showed on file with confirmation where to drop it off, he threw my husband pit of the store and threw the keys at him,I had to call the manager name Terry to pick it up...
Glenda A.Take the sticker that says fuel efficient off. I have a tiny coupe car that I was towing and I went from Orlando, FL to Burlington, NC. On average I got about 13 mpg. There is nothing "fuel efficient" about that. Luckily I had some extra money to spend or I wouldn't have been able to afford the gas for the trip. Also the chains were so twisted on the tow dolly I couldn't make a full turn out of the Uhaul location. I immediately had to pull over and re-do the chains within 5 minutes of starting my trip
DeQuan B.the service was best always that is best u-dealer every one there is alway nice
allan D.great customer experience
SANJA M.They said the milea was .69 cents now they charge me .89 cents and i drove just 28 milea and they charge me for 59. Worst service ever Thank you
MILTON M.I love going to that location the people there is alway kind and helpful alway treat you like family that is very good
TESSA D.the people they is alway very kind and friendly they make sure that everything go well for you
Tessa D.FOR NEW PEOPLE DOING THE U HAUL THEY WAS VERY GOOD AND FRIENDLY
TESSA D.