robert M.
Put A/C in truck did not work
Customer Reviews for Furniture Design
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Furniture Design
SERGIO J.
the tank was not full when I got the car and was charged 6 dollars. it took me more than 30 minutes to get the key
furniture D.
every one at that store is alway very very nice and helpful the lady there is one of most lovely person there she go all the way outfor each customer
Ernesto S.
I did not like my mobile experience booking the truck and storage. Feels like UHaul is grabbing for money around every turn, didn't appear to have all options available, and when I needed to pick up the truck, doing it with the mobile app was a complete let down. Had to go in and the check-in with the building manager. The truck itself was great.
Jose O.
Great customer service!!!
kiaraliz R.
No especifican bien la cantidad del servicios Para luego descontar de la tarjeta más dinero
michael L.
Really nothing it went very smoothly. The agent called me to make arrangements for pick up.
Jeancarlos B.
Better customer service. I had an appointnet for 10 30 and ended up leaving almost at 12 . Apperantly the system was down or something . But i didnt even get a compensition for wasting an hour and a half of my time which i barely had, since i work two jobs .
LISA P.
make sure what is ordered is delivered... blankets were not in the truck. credit was issued though
Glenda A.
Extremely rude ,didn't want to accept the drop off truck he said he didn't have space but it showed on file with confirmation where to drop it off, he threw my husband pit of the store and threw the keys at him,I had to call the manager name Terry to pick it up...
DeQuan B.
Take the sticker that says fuel efficient off. I have a tiny coupe car that I was towing and I went from Orlando, FL to Burlington, NC. On average I got about 13 mpg. There is nothing "fuel efficient" about that. Luckily I had some extra money to spend or I wouldn't have been able to afford the gas for the trip. Also the chains were so twisted on the tow dolly I couldn't make a full turn out of the Uhaul location. I immediately had to pull over and re-do the chains within 5 minutes of starting my trip
allan D.
the service was best always that is best u-dealer every one there is alway nice
SANJA M.
great customer experience
MILTON M.
They said the milea was .69 cents now they charge me .89 cents and i drove just 28 milea and they charge me for 59. Worst service ever Thank you
TESSA D.
I love going to that location the people there is alway kind and helpful alway treat you like family that is very good
Tessa D.
the people they is alway very kind and friendly they make sure that everything go well for you
TESSA D.
FOR NEW PEOPLE DOING THE U HAUL THEY WAS VERY GOOD AND FRIENDLY
HYUKGENE K.
Bit of a rough location in Richmond located at a small gas station, but courteous staff.
ARON L.
the person who handled the rental transaction was rude and was yelling at me for being an hour late when I only used the truck for 6 hours. I thought the contract was for 24 hours. He tried to charge me a late fee and I had to argue with him for 20 minutes. he refused to give me the number of someone else I could talk to regarding the issue. I waited until he called the number himself and discovered that I was right , and the rental period is 24 hours. I was not charged a late fee though he wasted my time and was yelling at me and being rude... next time I will use a different rental company.....
BALDWIN W.
I paid for a full tank of gas, but received less than a full tank.
NICOLE S.
Owner very nice and very helpful.
JASMIN G.
This setup was at a gas station in a very bad area. Only one person was able to go into the back office at a time while the clerk went back and forth between ringing up people there for cigarettes and Uhaul customers. These interuptions made the process take very long. I was overcharged and when I called for a explanation, I was spoken to very poorly. In the end the person I spoke with told me that I would get a refund but it would take a few days to show up on my bank statment. I rented the truck 6 days ago and I was never refunded. This place is a horrible place to rent from and I would never go back again.
GREG B.
Bad tires was told by owner that I had three others and to road side assistance
FRANZ S.
It took 45 min. The computer was not working well (they said). They demanded a Tip.
JANET C.
The car was good, but it was in a very very bad part of town. Also, felt strong pressure on upsell (buying prepaid gas, etc)
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