Customer Reviews for Furniture Design
(U-Haul Neighborhood Dealer)

Rating:

3.0

Overall acceptable but the agent sent me to a wrong location and have to call customer service for help

Rating:

5.0

It was a great service

Rating:

1.0

The location had the truck but was unable to rent me the truck. They did not know how to rent me the truck. I had to spend over an hour on location and rent it with a U-haul representative over the phone after 30 mins on hold. The truck clearly had an animal dead somewhere hidden in the cab. It was so aweful smelling, but there were no other 26' trucks available anywhere, so I had to endure the several hours of driving with the smell.

Rating:

5.0

That Location everyone alway pleasant and kind the lady there is best she alway good

Rating:

1.0

The location I rented it from was unprofessional. It was an offsite furniture store where they had the truck . The owner of the store didn’t show up till 2hrs later then the rental agreement which caused delays . Then , she didn’t know what to do. The worst part is that I was getting charged everyday for the same rental because they never closed out the agreement.

Rating:

5.0

Excellent service!

Rating:

5.0

The lady was very nice and helpful. 5 Stars!

Rating:

5.0

Put A/C in truck did not work

Rating:

3.0

the tank was not full when I got the car and was charged 6 dollars. it took me more than 30 minutes to get the key

Rating:

5.0

every one at that store is alway very very nice and helpful the lady there is one of most lovely person there she go all the way outfor each customer

Rating:

3.0

I did not like my mobile experience booking the truck and storage. Feels like UHaul is grabbing for money around every turn, didn’t appear to have all options available, and when I needed to pick up the truck, doing it with the mobile app was a complete let down. Had to go in and the check-in with the building manager. The truck itself was great.

Rating:

5.0

Great customer service!!!

Rating:

1.0

No especifican bien la cantidad del servicios Para luego descontar de la tarjeta más dinero

Rating:

5.0

Really nothing it went very smoothly. The agent called me to make arrangements for pick up.

Rating:

2.0

Better customer service. I had an appointnet for 10 30 and ended up leaving almost at 12 . Apperantly the system was down or something . But i didnt even get a compensition for wasting an hour and a half of my time which i barely had, since i work two jobs .

Rating:

5.0

make sure what is ordered is delivered... blankets were not in the truck. credit was issued though

Rating:

1.0

Extremely rude ,didn't want to accept the drop off truck he said he didn't have space but it showed on file with confirmation where to drop it off, he threw my husband pit of the store and threw the keys at him,I had to call the manager name Terry to pick it up...

Rating:

3.0

Take the sticker that says fuel efficient off. I have a tiny coupe car that I was towing and I went from Orlando, FL to Burlington, NC. On average I got about 13 mpg. There is nothing "fuel efficient" about that. Luckily I had some extra money to spend or I wouldn't have been able to afford the gas for the trip. Also the chains were so twisted on the tow dolly I couldn't make a full turn out of the Uhaul location. I immediately had to pull over and re-do the chains within 5 minutes of starting my trip

Rating:

5.0

the service was best always that is best u-dealer every one there is alway nice

Rating:

5.0

great customer experience

Rating:

1.0

They said the milea was .69 cents now they charge me .89 cents and i drove just 28 milea and they charge me for 59. Worst service ever Thank you

Rating:

5.0

I love going to that location the people there is alway kind and helpful alway treat you like family that is very good

Rating:

5.0

the people they is alway very kind and friendly they make sure that everything go well for you

Rating:

5.0

FOR NEW PEOPLE DOING THE U HAUL THEY WAS VERY GOOD AND FRIENDLY