I really don't recommend the representative of the place. He is a rude person who mistreats customers. At the time of picking up, I showed him the reservation and he started to bang on the computer. The truth is, they should look for another person who does their job with love and dedication. For me, that man is a pi
YONISLEXY D
Customer Reviews for GR's Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup location was fine. However it would have been better to have the trailer at a location nearer to my home instead of 100 miles away.
JOEL FGreat customer service
LINDA WI’m thankful for the service
Jose EVery professional and took great pride in the business and customer service.
WALTER EThe transaction and interaction with the proprietor was professional and courteous. The equipment was in good shape and well maintained.
HOMER CI was told if we canceled later than 24 hours prior to pick up we loose 100% off the cost. I was told with 6 hours left until pick up that we could not pick up the truck after hours when i did an online check in and got confirmation from UHaul on the phone that picking up was not a problem. I called ahead because I flew from Cincinnati to Ft Myers. So I spent an extra $195 renting a car until the next day to pick up the truck which required two people since we had a second unexpected car.
JACOB GN/A
MARIA SNone
maria sNo personnel available at drop off location, used App to drop off trailer.
ANDRES RSeem to be deconeted a bit Told me they will check the trailer lather Did took photo of the drop off
Donald RNothing, always had a satisfactory experience with Uhaul service.
Vaughn HThe guy wasn't friendly at all
REBECCA PGreat customer service. Best pick up location I have ever had.
DANIEL CGet more locations like this one.
LAWRENCE MMaintain your equipment!!!!!!! service your tires
Carolyn PSo fast and so easy
VICTOR Vgreat work.
Joe KI’ve known Steve for years and has always been a very good person.
Marsha AThis UHaul location was convenient. The Owner/Employee was awesome! This part of the moving experience definitely made my life easy. The online reservation was easy and the return process was a breeze. Satisfied Customer!
Maryet MCustomer service is just odd, standoffish
Damaris RThe cashier was very pleasant and easy to do business with.
Brandy MGreat service. Highly recommend.
LUCINDA LI reserved the tailer 2 weeks and 1 day beforehand, ( don't do that) becaus the 1 day over 2weeks did not guarantee they would have it at the location I reserved it from. Well they didn't. In the afternoon before I was to pick it up I got an email, my trailer was 77 miles away from me and it was the only one left in south west florida.
David AAc did not work I will inform them
Angela MConvenient and easy to drop off.
Paul MHialeah and clewiston locations, good customer service and good people. But I'm very disappointed with u haul corporations my brother rented same enclosed trailer, same day in Cape Coral FL and he paid $130 for the day, and I paid here in Hialeah $240 dollars. Not acceptable., Thank you.
Carlos VTodo exelente el dueño del lugar muy cordial y atento. El equipo estaba impecable.
Mauro GI am very satisfied with my experience using U-Haul... --and if I had to say anything about changes being made... I was say, "keep the gas in the truck --at least at a half of tank of gas.. (mines was at a quarter of a tank!) But over-all/excellent! -'
drusilla wTy for equiptment that got me to my destination safe .
Sharon P👍
Osmel FWith the numerous choices of uhaul outlets in the greater Clewiston area I find myself always gravitating toward GR's as they never disappoint with their excellent customer service, cherry disposition and their customer is always right attitude that makes me feel special. Thanks for not disappointing.
sean mSuper quick and efficient - was in my way in no time.
Ian MNo comment
Howard MI don't know if because I'm Hispanic the person always treats me in a bad way if I want to rent something I prefer to drive a few more miles but don't make a bad face but to go drop something off I leave it because I'm not there for a long time even though it shouldn't be like that the person with nobody because in the end they are not going to ask for anything for free, they do not even do a favor, it is a service that they offer and charge and one pays for it
javier pwas storming for an hour need to rain after hours
Clifton BVery good
yorlan cThe gentleman that handle my rental was great and helpful. I would definitely use U-Haul again . No fuss straight forward like it should be 🌴
Joseph TManners
Sasha GI was over booked after making a reservation a week in advance. No one called, just let me come pick up the reserved truck to tell me they have none. She finally finds one 2 hours away. I drove to pick it up and there were NO KEYS IN THE BOX! I had to sleep in my car with my kids because we had no where to go and were unable to move into our home because of U-Haul, I paid movers and wasted thousands. You screwed up my entire move and money! I will NEVER use this company again
Ashley AOk
Sachitkumar PExcellent customer service as always
James HNot very friendly
DARLENE DSteve's outstanding customer service and pleasant demeanor almost makes me want to come back and rent a trailer even when I don't need one. Thanks and keep up the good work.
sean mAll I can say is I would do it again.
michael cIt was an excellent experience, they were very nice Not like the one in South Miami where we rented another trailer, it was horrible
Alcides PGreat experience
Michael FSteve and Patty are very helpful and made the experience very easy.
Matthew SThe truck inside was dirty
Maytee G