nothing. I have been using this company for the last 15 years. I love working with them. Easy, Fast and very efficientDEBRA E.
Customer Reviews for Gaby Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The female clerk is curt and unfriendly. Don't â€œsend me a linkâ€ when you can use your phone to complete a process. You are not â€œdoing me a favorâ€ ; you are completing your process.BECKY V.
Made a stressful day very easy with the availability of the van. Thanks again guys I will use you again!!!!!JORDAN J.
I was sent an original email that I was to drop off the trailer at the box store but when arrived was told I was at the wrong place and sent to another location. The other location was closed. I called your 800 number for help and was transferred to a very delightful and helpful woman who I asked if she could change my drop off to the box store and she did saving the day!Rudy P.
From start to finish, this family-owned business provided excellent and friendly service! Was a breath of fresh air. I will definitely come back.LISA H.
Customer did not leave a comment.MICHAEL O.
Very helpful!TIARRA H.
I was not given a contract to have in my possession. Which meant I had no Legal way to prove that I was not driving a stolen truck. First time in my life that I have rented anything that I was not given a Contract. I will not ever do that again. I took my chances this time because I didn't want to get in an argument.MICHAEL B.
Customer did not leave a comment.KEVIN W.
I will be calling to make a complaint. 1) you can't see the contract before you sign it 2) the truck was on 3/4 tank of gas NOT FULL I was told to return it with that much gasLISA K.
The mobile check-in process needs to be streamlined a bit. It took me just as long to check myself in as it does when I use the counter. The intent of any mobile check in/out should be to streamline and expedite the process. It took over 5 minutes once completed to receive approval through the verification process and I think if I had not sent a note, it would have taken longer. Al-in-all it was a good experience, just a long one.Ken W.
Great owners/staff at this location. Very friendly and professional.GREGORY N.
Customer did not leave a comment.CHRISTIAN B.
Customer did not leave a comment.JOHN W.
Customer did not leave a comment.LEWIS L.
They couldn't find my assigned truck. Tried to give me a truck with a bald tire to drive 1500 miles. Then they finally found my truck but didn't make sure I got the dolly I paid for. Pleasant people. The end result equipment was good. Just kind of a pain in the rearTricia I.
Customer did not leave a comment.LARRY B.
Quick and easy. Great service.WAYLON M.
I appreciate them staying a little after afters to assist me.Bethany S.
Customer did not leave a comment.MONICA C.
Customer did not leave a comment.RENE U.
None at this time!MADINAH A.
Very friendly and helpful.BERNHARD K.
Customer did not leave a comment.JEFFREY C.
This neighborhood U-haul family provides the best help and ease in moving and transporting. Gabby and Rita exude the kind of helpfulness and kindness families on the move truly need.BEVERLY L.
Customer did not leave a comment.PAUL A.
Customer did not leave a comment.RUBEN Z.
Customer did not leave a comment.ROSE T.
Always very friendly and helpful.BERNHARD K.
Customer did not leave a comment.ISABELITO G.
The truck was not clean when we picked it up. The uhaul bed was very dirty and needed to be cleaned before we loaded our furniture. We had to clean it ourselves, but were expected it to have it cleaned when we returned it.CORINNE S.
Customer did not leave a comment.RUBEN V.
Customer did not leave a comment.kevin V.
Customer did not leave a comment.Arielle P.
Customer did not leave a comment.SUSAN M.
Customer did not leave a comment.MANUEL M.
Be a little more polite to paying customers.HOLLI T.
Always easy process, warm and friendly efficient customer service.SHERI P.
Customer did not leave a comment.JEFFREY M.
Customer did not leave a comment.STEVEN E.
Any uhaul locations should all take returns without charging more. Also offer a discount for extra gas or returns before due date.Shannon P.
I would use the Uhaul truck again.HENRY E.
We were over charged and not accommodated at all.. truck was dirty when we got it and left in better condition when we returned it. And we were never given a final receipt. Would not recommend. Very unprofessionalAmber G.
Customer did not leave a comment.Chad M.
i CONTINUE TO ENJOY RENTING AT THIS LOCATION. FRIENDLY STAFF. CONVENIENT AREA. QUIT PROFESSIONA,L EVERYTIME...ERLINDA R.
Customer did not leave a comment.THOMAS H.
The van was dirty inside and out. The seats had what looked like cat hair on them AND as i pulled out of the parking lot I looked down to see the gas tank on empty. Before I could get to the nearest gas station the gas light came on. When I returned the van the person behind the counter asked if I was returning it with a 1/4 tank that it "had" when I picked it up. I informed her it didnt have a 1/4 tank of gas and had a photo to prove it and I was returning it with between a 1/4 and a 1/2 tank. She questioned how much money I put in and I said $20 and she just thanked me. No offer to deduct that amount from the total bill.RONDA M.
The ladies in the office were very nice and informative. My only problem is that I'm not all that 'tech' when it came to dropping off the truck but my driver was. So, it all turned out great! Thank you all!KELVIN H.
Customer did not leave a comment.Sonya C.
David was super nice and helpful . He unhooked the trailer and hooked it up for me . He was very quick while doing so and also helped me by lending me a connector for my truck . I won't rent a trailer from anywhere else but here !TYLER C.
Never used mobile uhaul before. Was super easy and interesting. Happy with this process.Carla G.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.MARILYN T.
Customer did not leave a comment.ROBERT R.
Customer did not leave a comment.TOMAS M.
Gabby and his wife and very nice and friendly. I would definitely recommend them.THOMAS H.
As a walk in customer, they had what I needed and I was in and out in 10 minutes. I usually do on line but it's nice to know that walk-in is available, easy and quick Thank youRICHARD M.
They are so professional and nice there!Tara H.
They work with me, great service fast, friendly , courteous and cleannessDANIEL C.
Rita was absolutely amazing rescuing my reservation! Made initial reservation, then a man called me from either a call center or other location and said he had to take it away from Sunnyside! And reserved with Paul at Premiere Janitorial. I was upset! I was so very satisfied with Sunnyside, Rita, making our rental reservation. It was a mess!. BUT, Rita rescued me!, and we were able to rent from this wonderful couple. They went above and beyond for me. They deserve a high accaccommodation! Thanks!MICHAEL R.
Customer did not leave a comment.Antonio B.
Customer did not leave a comment.LANCE W.
Customer did not leave a comment.PERRY B.
Customer did not leave a comment.HARRELL W.
Location is a pain to drop off big trucks after hoursRebecca G.
Customer did not leave a comment.FRANCIS M.
Customer did not leave a comment.Rick R.
Friendly service, good communication over phone and in person. Great location.VICTOR N.
Customer did not leave a comment.ROBERT E.
Customer did not leave a comment.MICHAEL F.
Customer did not leave a comment.JOEMARIE A.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.MICHELLE S.
Customer did not leave a comment.CURTIS S.
Amazing customer serviceChris M.
The app didn't let me put the starting milage or list where the gas was at so when I returned it, it said I didn't return it with the same gas but I did.Samuel R.
No need to improve, they are outstanding and excellent they are the best!!!!JOHN B.
Great customer service well donemark F.
Customer did not leave a comment.JOSE B.
Customer did not leave a comment.DENNIS P.
Treat your customers better and wait on them when they come inRobert T.
Always good customer service hereKEVIN B.
Customer did not leave a comment.JUSTIN D.
Customer did not leave a comment.MANUEL P.
Customer did not leave a comment.NORMAN W.
Parking on a busy road was sketchy, but the only option for a big truck. Otherwise it was fine.Savino L.
Customer did not leave a comment.EFRAIN C.
The equipment was parked on the sidewalk next to a busy street. I rent a car trailer and hooking up was a pain in the ass and getting out onto a busy street was not very safe with uhual trucks parked on the street blocking my line of sight. The tire straps were to short too. I had to improvise.SEAN P.
Truck needed cleaning insideNOEL D.
Customer did not leave a comment.PAUL E.
Customer did not leave a comment.JAMES F.
Customer did not leave a comment.TIMOTHY K.
Truck was new and very niceDEREK A.
The windshield could have been cleaner. The overall service experience was excellent. Thank you.ROLAND G.
Customer did not leave a comment.Melicia A.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.CARLOS L.
I cant think of any needed improvementCheryl V.
Customer did not leave a comment.DANIEL GONZALES R.
Reduce the refuse viable to the public so it does not look like a junk heap.LAWRENCE W.