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Venus M
Customer Reviews for Gadky Auto Repair Services Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I recently made a reservation and encountered several issues at the third-party pickup location. When I called to coordinate the mobile pickup, I informed the staff member that I didn’t have access to the keys or a lockbox code. From the start, the man I spoke with had a dismissive and rude attitude. He told me the person who could assist was on a lunch break. Later, a woman returned and was helpful, but the man in charge terrible. Additionally, I was charged for more rental days than expected, as well as extra mileage that I did not use. When I attempted to contact them to clarify the charges, the same man yelled at me over the phone. To make matters worse, three hours later, he falsely accused me of parking a vehicle that wasn't mine on his property.
Monye LVery friendly and professional!
ISAAC KI haven’t received any of my funds back to my card that was owed to me. The location isn’t answering at all.
Brian WVery professional and accommodating
Barbara SThe Customer Service was great!
SHON FCustomer service was great
TREVOR ATank you !
maria dGreat customer service and support
Denesha WBe on time.
Tina JNothing Everything was great thanks
Lorraine M