The first time onboarding experience was a bit hectic since I had to verify myself using pictures of my license. Also, I need contact details of a 3rd person (other then myself and my emergency contact) to verify myself - which was to be done on the spot and ate 30 minutes of my time.
Mayank J
Customer Reviews for Galamart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good. Finding the lockbox wasn’t the most obvious but not too bad either.
Christian IThe online verification process is too long and inefficient
Ajitesh NIt did not seem like they knew what was going on at all. Only one person out of the 4 I talked to even responded when I asked about UHaul. It was an odd encounter and I left wondering if I had abandoned the car with random strangers. Additionally, when I called about the charge (for gas and service) I was told they were going to ask and call back in 10 minutes- which they never did. Overall, an unprofessional and disappointing experience.
Madeline LThis location is confusing for dropping off a large truck. The parking spaces are small and the truck will block traffic if not parked strategically. This would be improved if there were obvious signs posted for where to park the truck within the parking lot.
Sean W