Customer Reviews for G&B Rentals Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of G&B Rentals Inc

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Trina Y.
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Customer did not leave a comment.

Johanna H.
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The location accomodated my needs. They did everything in fast manor. I could not return during regular business hours they explained drop off procedures. I need a truck twice a year for moving summer furniture into storage. I will continue to do business at this location. Fast, Friendly and Professional. You can't beat that.

Randall S.
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Randy R.
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Danyel W.
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Gary M.
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ROBERT B.
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James W.
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Kevin S.
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They did nothing special, but were courteous

Jody A.
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toufic S.
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Great service and assistance.

Kieran F.
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John D.
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No one single thing. These people were amazing.

susanne F.
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robert H.
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N/a

Phillip H.
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Prompt m, friendly and efficient service !!

Matthew Z.
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Customer did not leave a comment.

Tessie T.
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Great service !! Thank you ladies for everything !!!!

Garry M.
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Leah H.
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The rep was very friendly and told us how to drop it off after hours because we ran behind.

RICHARD H.
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Richard H.
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Pam H.
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Dustin C.
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Truck smell bad and dirty. Did not have reserved equipment. Computer and printer problems took over 30min to process rental. Bad location needs corporate to step in fix it.

Susan R.
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Kelly M.
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michael A.
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Richard H.
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jimmy M.
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Excellent experience and customer service.

Michael W.
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karen B.
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Excellent service. Understanding about my needs. Made my move so much easier.

Johanna H.
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Very professional

Brent H.
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Jay H.
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Stephanie M.
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Nice friendly very professional business. Very pleased

Morgan C.
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After having trouble at another site, the person who helped at this site was very timely and was excellent.

JIMMY R.
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It would be a lot safer to have parking area for the return rentals on the same side of the road as the drop box for keys.

Sandra J.
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mike B.
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CINDY B.
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Garry M.
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David T.
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Larry H.
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BRANDON H.
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Went above and beyond to help me try and get the money back that was owed to me

David S.
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Chris H.
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jim K.
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RICHARD H.
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Not much

Joan V.
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G&B Rentals went ABOVE AND BEYOND with accommodating our needs and travel delays. These people make us all proud to be human beings - CUDOS TO YOU R&B!!! God Bless You ALL!

JESSE M.
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Customer did not leave a comment.

Ashley G.
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CINDY R.
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the office smells really bad. they tried to cover up the smell with candles or something but it still smelled like sewer. When I picked up the u-haul I asked the lady what time you close ? she said 5:00. A different lady that was helping me check out was so rude. Her last name was Slone. she was trying to check ,me out on her phone and there was a computer right next to her. She was taking forever. I politely said Miss I am in a hurry and have to pick up my child from school. please. She rudely said to me "well I have to be somewhere too so im running late to. I have to be in louisa. it was 4:30. I wanted to tell her that I was told they closed at 5:00. her attitude was horrible. I know nothing will be done because she owns that office. I also know I will never use U-haul again because of her. she is extremely lucky I my daughter was with me otherwise I would have talked rudely to her as she did me. Nut I am a lady and I choose to show my daughter a perfect example on how to deal with rude low class people.

Shonia B.
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Cynthia H.
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Bryan G.
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RICHARD H.
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Nothing. Always ready to help.

John S.
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they charged more when I went to the location

Carrie T.
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Truck had a hole in the side that agent said was "too high" for her to cover with duct tape but told me to if I "didn't want my stuff getting wet". Truck dirty and not maintained. Air conditioning didn't work. Bad brakes. Steering was worse than a semi truck. Suspension was out. Only truck available. NEVER USE U-HAUL AGAIN.

faridun J.
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Confirm booking of trucks at least a week in advance.

warnie A.
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RICHARD H.
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Daniel L.
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MICHAEL P.
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herbert E.
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GARY E.
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Vehicles were parked across a busy road from the office. I had to back my own vehicle into the lot and my wife had to block traffic for me.

mark M.
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Professional & friendly staff. A pleasure to work with, thanks !

Corey L.
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They said to leave the gas on 1/4th tank when returned, yet I get into the truck and it says “48 miles until E”.... I couldn't even get to the destination without filling up with gas ruining my moving day.

robert F.
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Have someone available 24hrs to return trucks and complete truck return. Like maybe a 24hr number then someone will meet you. Thank you. (People were very pleasant.)

Jeremy S.
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Customer did not leave a comment.

jessica H.
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Very pleasant experience the ladies in the office was very helpful I will do business at this location again and will refer any friends or family to this location

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forrest B.
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Jacob C.
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Very friendly

RICHARD H.
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Love the women there also.

Kathy W.
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Quick, easy and very friendly...will use this location again

DONNA J.
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Excellent service

Aylett P.
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Customer did not leave a comment.

Aylett P.
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Betty and Jessica are so engaging and helpful. Thank you, Jessica, for going above and beyond.

Frank A.
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Customer did not leave a comment.

Mark A.
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clean inside of front window. It was terrible shape. I cleaned it. Other than that, vehicle looked and operated great.

dave R.
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The tail light plug had been dragged down the road and wouldn't work. So the trailer had NO TAIL LIGHTS. Fortunately, I was able to do all of my driving during daylight hours.

mary B.
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This lady was very nice an helpful

shawn D.
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Customer did not leave a comment.

RICHARD H.
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Gary F.
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Steward H.
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CLAUDE W.
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Judy W.
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ed D.
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Kasey T.
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Please fix the issues with using the website to return a truck. It's not user friendly in the fact that it would not upload the required pictures.

Tammy H.
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Customer did not leave a comment.

RICHARD H.
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Nothing comes to mind. Excellent service. Friendly people.

cindy W.
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It was really clean! No suggestions! Great job!

KERRY H.
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Customer did not leave a comment.

Naomi M.
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Customer did not leave a comment.

william S.
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The ladies at G & B rental was very helpful in making my reservation to pickup in morehead and returning it here

JUANITA L.
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Customer did not leave a comment.

Krista G.
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GINA J.
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They were very willing to assist with my moving needs. Super friendly.

Ketrina B.
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The ladies in the office were very nice and accommodating. I am so pleased with how easy the entire process was. I will definitely recommend to friends/family and choose this location for future use.

No reviews have been submitted for this location.

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