Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a thing! Mr. Pete is as nice as the day is long. He’s a wonderful ambassador to the community for UHaul.
Gary F
Rating:
5.0
The trailer was a bit older and has floor problems. Not an issue for the rental location.
With that one exception the rental was fantastic.
MICHAEL S
Rating:
5.0
Customer did not leave a comment.
Kevin H
Rating:
5.0
The manager was very nice and accommodating. When we had to have the truck longer than expected, he understood and continued to treat us with kindness and respect. I would happily recommend his location to anyone.
David S
Rating:
4.0
My vehicle was everything I needed. Fast friendly service.
James B
Rating:
5.0
Good experience
Julie G
Rating:
5.0
Customer did not leave a comment.
Thomas B
Rating:
5.0
No suggestions. Everything went very smoothly. Definitely recommend this location!!!
Martha B
Rating:
5.0
Mr. Sturgill was so nice and accommodating! Excellent customer service!
Kathy M
Rating:
5.0
I have dropped off at this location in the past. This location is the best U-Haul location I have dealt with. Very friendly and stress free drop off.
sandra h
Rating:
5.0
Customer did not leave a comment.
Brian S
Rating:
5.0
Everything was great! So was Mr. Sturgil.
Larry C
Rating:
5.0
I would absolutely recommend this 107 River Rd. Chilhowie Virginia location. Very easy access right off the highway 81. The gentleman who runs it is extremely helpful. and a professional. We will not hesitate to use this location again.. If the size truck you need isn’t available he will go above and beyond to locate what you need. .
patricia g
Rating:
5.0
Great customer service at this location.! Highly recommend 👌
tabitha l
Rating:
5.0
I have NO suggestions for improvement. They did an excellent job!!!
tammy c
Rating:
1.0
I was charged one price and then charged over the amount agreed to, I will never use them again……..BAD………
Nancy E
Rating:
3.0
It’s a drop location nobody was there but was an easy drop off
HIREN P
Rating:
5.0
I was very impressed how the truck holds back on a decline. I don't like having to ride the brake. The truck had the sufficient amount of power and the gas mileage was economical. The truck didn't perform too well on wet grass. All in all, it was a most excellent experience to drive.
Joe S
Rating:
5.0
Had equipment (26 ft truck) ready to go.
Herbert J
Rating:
5.0
Friendly, efficient, ready to help.
Herbert J
Rating:
5.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Customer did not leave a comment.
Stephen C
Rating:
1.0
Great customer service! Easy location to get equipment from.
Adam H
Rating:
5.0
Excellent service
eddy m
Rating:
4.0
Customer did not leave a comment.
David M
Rating:
5.0
Best customer service and overall experience of any UHUAL service we have used. We will recommend and be a repeat customer.
Thanks
Kevin M
Rating:
5.0
Customer did not leave a comment.
Jeff M
Rating:
5.0
Customer did not leave a comment.
Sherry C
Rating:
5.0
Customer did not leave a comment.
Jeff R
Rating:
5.0
Customer did not leave a comment.
James O
Rating:
5.0
Customer did not leave a comment.
evelyn s
Rating:
5.0
Customer did not leave a comment.
Suzanna K
Rating:
5.0
Very nice place to work with. Would definitely work with them again
