Customer Reviews for Gas Hous
(U-Haul Neighborhood Dealer)

327 reviews

603 Whitetop Rd   Chilhowie, VA 24319
(Exit 35 Interstate 81)

(276) 646-2273

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(276) 646-2273

603 Whitetop Rd
Chilhowie, VA 24319
(Exit 35 Interstate 81)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: 1 pm - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Out of alignment. The box itself was misaligned. The truck was really hard to drive!

SABRE J. 
Rating:
5.0

Customer did not leave a comment.

ANGELADAWN B. 
Rating:
5.0

Customer did not leave a comment.

crystol W. 
Rating:
5.0

Customer service was exceptional. I have already recommended this branch to other locals. He is wonderful. For improvement, give this guy a raise. He deserves it. Thanks!

JESSICA K. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Pleasure to deal with. Would recommend everyone to rent from here! Explained everything very well! Cannot say enough good things! Will be a repeat customer for sure!

DARRELJEFFERY W. 
Rating:
3.0

It was more than a uhaul pickup /dropoff location. Vehicles were worked on there as well

Lonzo Glen P. 
Rating:
5.0

Great

ARTHUREUGENE L. 
Rating:
5.0

Customer did not leave a comment.

MARKANTHONY M. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Service was excellent.

ALICEJEAN C. 
Rating:
5.0

everything was very good in picking up and returning the truck

ALANDANIEL M. 
Rating:
5.0

Better than apple pie

PHILIPNORMAN S. 
Rating:
5.0

Everything was fine, just keep up the good work.

JAMESVENTON S. 
Rating:
3.0

I received an e-mail receipt after turning the truck in and was charged $6.38 to my credit card ( no explanation why). Called drop off location and he said u-haul had charged me because fuel level wasn't at 3/4 (it was at the level when I picked it up). Just because you have a customers credit card number doesn't give you the right to steal. Take the charge off my credit cred card. By the way I turned the truck in 2 days early (you going to charge me for that too)

HOWARDLEON R. 
Rating:
3.0

All good

Ricky C. 
Rating:
5.0

Customer did not leave a comment.

patrick B. 
Rating:
3.0

Give an address that doesn't send you onto the mountain in the middle of a field where there is no left!

George M. 
Rating:
5.0

The Manger was very nice and courteous and went the extra mile to help out... Thank you sonmuch.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

JEFF B. 
Rating:
5.0

Don't know of one thing to improve

WILLIAM G. 
Rating:
5.0

Mr. Sturgill is very nice and easy to work with. Always goes smooth

Deborah D. 
Rating:
3.0

I paid cash for my deposit but still haven't received it? It's has been 3 days, besides that I wiould recommend everyone use a u haul atleast once

Taylor M. 
Rating:
5.0

Customer did not leave a comment.

Justin P. 
Rating:
5.0

Customer did not leave a comment.

Kyra S. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

ALL I CAN SAY IS MY EXPERIENCE WAS GREAT. Quick and easy.

JAMESVENTON S. 
Rating:
4.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Everything was good. No improvement needed.

Deborah D. 
Rating:
5.0

Had no truck issues and drove wonderfully on the road

Joseph H. 
Rating:
5.0

24/7 pickup I had a good experience

danny H. 
Rating:
5.0

Owner was extremely helpful - highly recommend doing business with him.

Jerry S. 
Rating:
5.0

The manager was very helpful and professional.

thomas M. 
Rating:
5.0

Customer did not leave a comment.

jaime M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia D. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

thanks

Pete S. 
Rating:
5.0

Customer did not leave a comment.

George D. 
Rating:
5.0

Customer did not leave a comment.

Deanna T. 
Rating:
5.0

Have used this location several times. Always friendly and helpful. The best.

Able A. 
Rating:
5.0

The representative did an outstanding job of meeting my requirements and stressing the points of safety in towing a UHaul trailer. Excellent experience.

GARY P. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

LOUIS G. 
Rating:
5.0

Customer did not leave a comment.

Savannah B. 
Rating:
5.0

Wonderful experience!

kim C. 
Rating:
5.0

Customer did not leave a comment.

sabrina G. 
Rating:
5.0

Customer did not leave a comment.

Christina S. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
Rating:
5.0

Very accommodating and made things easy.

Cathy C. 
Rating:
5.0

Keep up the good work

Eula E. 
Rating:
5.0

Absolutely would recommend this to anybody! So easy to deal with!

barbara P. 
Rating:
5.0

SERVICE WAS GREAT. Mr. Sturgill hooked my trailer up, checked my lights, and I never got out of my truck. Thanks, I am disabled.

steve G. 
Rating:
5.0

I was impressed ,great service.

Rocky S. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

It was a good rental experience

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Nothing, it was a great experience.

glenn M. 
Rating:
5.0

Customer did not leave a comment.

edward C. 
Rating:
5.0

Pete was awesome! He was helpful through the whole process! Definitely reccomend!

kendra P. 
Rating:
3.0

I found everything to my liking. I have no complaints.

robin P. 
Rating:
3.0

There was no one there till after I returned it through the app. He drive up to see if I was wanting to rent something. I told him I was returning a trailer and he said ok and drove away. It was 1.5 hrs till closing.

Michael S. 
Rating:
1.0

Customer did not leave a comment.

Jayda S. 
Rating:
5.0

No complaints at all. Will rent from this location again.

donna S. 
Rating:
5.0

Customer did not leave a comment.

kenn O. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey O. 
Rating:
5.0

Customer did not leave a comment.

peggy Y. 
Rating:
5.0

Customer did not leave a comment.

Urshel M. 
Rating:
5.0

The service Gas Haus in Chilhowie, VA is ALWAYS wonderful. I am a pastor and I use this location frequently and recommend them to everyone. Great job

john C. 
Rating:
5.0

Customer did not leave a comment.

april A. 
Rating:
5.0

EXCELLENT SERVICE! REMARKABLE SALESMAN! Absolutely NOTHING could be done 2 make my experience any better! I go here EVERY TIME I'm in the need of any type of U-Haul services. I would prefer to wait if I needed a Haul service and it was unavailable at this location with this salesman. I tell all my friends and family this is the ONLY PLACE 2 GO! THANK YOU FOR YOUR SERVICES

jennifer F. 
Rating:
4.0

Everything was fine.

carroll G. 
Rating:
5.0

Customer did not leave a comment.

susan M. 
Rating:
5.0

Customer did not leave a comment.

travis C. 
Rating:
5.0

Customer did not leave a comment.

ginny H. 
Rating:
5.0

Make sure the equipment has good tires.

Reisdorff B. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Get your uhaul here.

mary C. 
Rating:
5.0

Customer did not leave a comment.

brandon P. 
Rating:
4.0

Mr. Sturgill was a gentleman.

jennifer S. 
Rating:
4.0

Very nice people to work with

Chris P. 
Rating:
4.0

very helpful

cecil B. 
Rating:
5.0

Customer did not leave a comment.

michael T. 
Rating:
5.0

Everyone was helpful and courteous throughout the process.

colter K. 
Rating:
5.0

Customer did not leave a comment.

JEFF L. 
Rating:
4.0

thanks

ronnie B. 
Rating:
4.0

good experience

henry S. 
Rating:
5.0

Customer did not leave a comment.

Carol S. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
4.0

Nice location, friendly service!

harold S. 
Rating:
5.0

Customer did not leave a comment.

dennis C. 
Rating:
5.0

convenient,

tiffany O. 
Rating:
5.0

First time using Uhaul. I was very thankful for the help and explanation of the rental equipment.

ronald B. 
Rating:
5.0

Very nice dealer, helped in every way to make our move successful. And it worked.

jackson R. 
Rating:
5.0

Pete couldn't have been better!

Angel V. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
5.0

Customer did not leave a comment.

Clifton B. 
Rating:
5.0

Customer did not leave a comment.

keith H. 
Rating:
4.0

Customer did not leave a comment.

jill B. 
No reviews have been submitted for this location.

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