Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would absolutely recommend this 107 River Rd. Chilhowie Virginia location. Very easy access right off the highway 81. The gentleman who runs it is extremely helpful. and a professional. We will not hesitate to use this location again.. If the size truck you need isn’t available he will go above and beyond to locate what you need. .
patricia g
Rating:
5.0
Great customer service at this location.! Highly recommend 👌
tabitha l
Rating:
5.0
I have NO suggestions for improvement. They did an excellent job!!!
tammy c
Rating:
1.0
I was charged one price and then charged over the amount agreed to, I will never use them again……..BAD………
Nancy E
Rating:
3.0
It’s a drop location nobody was there but was an easy drop off
HIREN P
Rating:
5.0
I was very impressed how the truck holds back on a decline. I don't like having to ride the brake. The truck had the sufficient amount of power and the gas mileage was economical. The truck didn't perform too well on wet grass. All in all, it was a most excellent experience to drive.
Joe S
Rating:
5.0
Had equipment (26 ft truck) ready to go.
Herbert J
Rating:
5.0
Friendly, efficient, ready to help.
Herbert J
Rating:
5.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Customer did not leave a comment.
Stephen C
Rating:
1.0
Great customer service! Easy location to get equipment from.
Adam H
Rating:
5.0
Excellent service
eddy m
Rating:
4.0
Customer did not leave a comment.
David M
Rating:
5.0
Best customer service and overall experience of any UHUAL service we have used. We will recommend and be a repeat customer.
Thanks
Kevin M
Rating:
5.0
Customer did not leave a comment.
Jeff M
Rating:
5.0
Customer did not leave a comment.
Sherry C
Rating:
5.0
Customer did not leave a comment.
Jeff R
Rating:
5.0
Customer did not leave a comment.
James O
Rating:
5.0
Customer did not leave a comment.
evelyn s
Rating:
5.0
Customer did not leave a comment.
Suzanna K
Rating:
5.0
Very nice place to work with. Would definitely work with them again
Always available for questions, wouldn't do business with anyone else!
Franklin G
Rating:
5.0
They were excellent to us.
Brenda C
Rating:
4.0
Customer did not leave a comment.
DENNIS A
Rating:
5.0
Customer did not leave a comment.
Marcus T
Rating:
5.0
Very nice guy! He made everything so simple and easy for me. It was my first time so I'm very thankful for him! He went way over and beyond.
Cody M
Rating:
5.0
Super nice guy, love him to death
Jeremy D
Rating:
5.0
Pete was really nice and provided superb customer service!
Jerry J
Rating:
5.0
Customer did not leave a comment.
WARREN O
Rating:
5.0
Customer did not leave a comment.
Andy B
Rating:
5.0
Customer did not leave a comment.
Tyler W
Rating:
5.0
Customer did not leave a comment.
Sharon N
Rating:
5.0
Customer did not leave a comment.
Taylor B
Rating:
5.0
Customer did not leave a comment.
VICKIE H
Rating:
5.0
Customer did not leave a comment.
Billy F
Rating:
5.0
Customer did not leave a comment.
Chris K
Rating:
5.0
Customer did not leave a comment.
Samuel B
Rating:
5.0
Customer did not leave a comment.
PAM W
Rating:
5.0
Super nice and very efficient!! I would definitely use this location again.
Terri V
Rating:
5.0
Customer did not leave a comment.
dustin s
Rating:
5.0
Customer did not leave a comment.
WILLIAM G
Rating:
5.0
Customer did not leave a comment.
Stephen C
Rating:
5.0
Customer did not leave a comment.
Vincent P
Rating:
5.0
Customer did not leave a comment.
Heather A
Rating:
5.0
Customer did not leave a comment.
emily e
Rating:
3.0
Improve the self drop off app to be user friendly.
matthew k
Rating:
5.0
nothing
Charlie S
Rating:
5.0
we called and was told to just drop off and leave key. perfect
Charlie S
Rating:
5.0
Nothing
Jimmy P
Rating:
5.0
Customer did not leave a comment.
Ron P
Rating:
5.0
He was very helpful and professional but friendly as well. Your company is lucky to have this location.
Julia P
Rating:
5.0
Customer did not leave a comment.
Vincent P
Rating:
5.0
Pete was outstanding, he went above and beyond to help us out.
Eric K
Rating:
5.0
Customer did not leave a comment.
wade j
Rating:
5.0
Rental was smooth and easy. Equipment was excellent and the trailer served me well.
Samuel B
Rating:
5.0
The best Uhaul business ever
bobby l
Rating:
5.0
Customer did not leave a comment.
Stephen C
Rating:
5.0
Customer did not leave a comment.
William P
Rating:
5.0
Customer did not leave a comment.
Kenny P
Rating:
5.0
Nothing. Pete is the best.
SAMMY M
Rating:
5.0
Nothing at all! Great experience and even better people!
Broderick H
Rating:
3.0
Customer did not leave a comment.
April B
Rating:
5.0
Customer did not leave a comment.
Wilbert L
Rating:
5.0
Pete was a pleasure to meet and work with!
Marco C
Rating:
5.0
Customer did not leave a comment.
Emory H
Rating:
5.0
Customer did not leave a comment.
Lisa M
Rating:
5.0
Customer did not leave a comment.
Jennifer R
Rating:
5.0
Great staff
Eric H
Rating:
5.0
Customer did not leave a comment.
james S
Rating:
4.0
Customer did not leave a comment.
Allen B
Rating:
4.0
Customer did not leave a comment.
Eric M
Rating:
5.0
Customer did not leave a comment.
Daniel K
Rating:
5.0
Lots of equipment available. Management was gracious and helpful!
David S
Rating:
5.0
This was a very good location. Just off the highway on exit 35. Across from Hardee’s.
james s
Rating:
5.0
Customer did not leave a comment.
Ryan R
Rating:
5.0
Couldn't be any better. Wonderful experience. Very pleased
william g
Rating:
5.0
Customer did not leave a comment.
bobby l
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Customer did not leave a comment.
Sharon A
Rating:
5.0
Great job equipment and pickup
James S
Rating:
5.0
Great location to pick up unit.
Enoch H
Rating:
5.0
Customer did not leave a comment.
James P
Rating:
4.0
Customer did not leave a comment.
DALE M
Rating:
5.0
Customer did not leave a comment.
Ken M
Rating:
5.0
Customer did not leave a comment.
jenny t
Rating:
5.0
Chris Johnson has done a great job training his dealers. This area must be one of Uhaul best.
Pete S
Rating:
5.0
Customer did not leave a comment.
David D
Rating:
5.0
Customer did not leave a comment.
Pamela A
Rating:
4.0
Customer did not leave a comment.
Thomas D
Rating:
5.0
Customer did not leave a comment.
Keith m
Rating:
5.0
Customer did not leave a comment.
Lonnie G
Rating:
5.0
Customer did not leave a comment.
jeff c
Rating:
5.0
Customer did not leave a comment.
nathan k
Rating:
5.0
I did not return the truck during regular business hours, but called before returning it. The person with whom I spoke was very helpful. This, however is why I cannot comment on the cleanliness of the location.
