I had issues trying to get the vehicle because the location did not have possession of the keys, instead the keys were inside of the vehicle behind a combination lock to which the employees at the location did not have and I also did not have. It took over 30 mins, 4 different 'Live Chats' to finally receive the code. By the time I could retrieve the keys, I could not do the pre trip checklist on the app. Horrible customer service and horrible accessibility of the app made this a stressful reservation
Randy S
Customer Reviews for Gas N Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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