Customer Reviews for Gas On The Run Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gas On The Run Inc

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Jennifer F.
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I ordered a moving dolly and there was not one avaliable. The guy there doesn't understand you can check in on the phone now too so that was irritating.

Millie B.
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They were very attentive and helpful.

Cheryl W.
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Having slight difficulty with billing so I don't have any comment

Scott C.
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Customer did not leave a comment.

Gail B.
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Customer did not leave a comment.

Lucas T.
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Picking up the vehicle was slow. Took them a long time to get the information they needed from me and enter my information in the computer.

GERALDINE M.
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Customer did not leave a comment.

Richard M.
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Customer did not leave a comment.

Kenneth L.
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Customer did not leave a comment.

William N.
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Customer did not leave a comment.

William T.
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Very friendly, also very helpful. Will do business with them again!

david M.
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Customer did not leave a comment.

Scott B.
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Pricing was reasonable and very conveinient location.I cannot think of anything to change.

Jason M.
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Very friendly and helpful. Nice place to do business.

William K.
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Customer did not leave a comment.

Kevin P.
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Customer did not leave a comment.

FRANK O.
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Customer did not leave a comment.

Michael K.
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Chose the mobile check in feature. There was a little snafu with that. I didn't figure out until later that uhaul.com was blocked from recieving my location. So ended having to go into the office. Owner was very helpful getting my fixed.

Ebis A.
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Customer did not leave a comment.

JULIA H.
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Customer did not leave a comment.

Douglas G.
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Awesome folks. Great experience.

Samantha D.
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Customer did not leave a comment.

Richard R.
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Customer did not leave a comment.

Deborah C.
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There was some confusion about where I was picking up but ultimately with help from your Customers Service, was able to get exactly size truck I wanted in my first choice location.

Brian M.
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The attendant was helpful, kind, and humorous, which my wife and I greatly appreciated!

benjamin S.
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Customer did not leave a comment.

Peter H.
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Customer did not leave a comment.

joel M.
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Customer did not leave a comment.

Luis C.
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I wasn't told that I would be charged an extra 20 dollars for after hours. That was very deceiving.

Stuart B.
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Customer did not leave a comment.

Susan M.
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Drop off was unclear so I took a ride up in a car before heading up with the truck. The gas/U-Haul attendant was very busy so had been unable to answer my phone call. Once there however he was very helpful.

robert D.
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Its all good

Jason M.
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Customer did not leave a comment.

PHILIP R.
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Customer did not leave a comment.

DINO P.
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Super

Robert W.
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I had an awesome experience! Great customer service and made me feel very welcome!

Stephen W.
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Customer did not leave a comment.

Nancy P.
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Customer did not leave a comment.

Jill R.
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Thing I did not like and nothing to do with pickup or drop off location but uhaul itself I was charged for insurance that I was not told about, was not mentioned nor was I even asked if I wanted it.

DAVID B.
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Received a text saying pictures were taken of the hookup and the trailer was not even attached to my vehicle. I had to attach the trailer myself. Very unprofessional and shady.

Glenda T.
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Better customer service

Sharon T.
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Very friendly and helpful. They will be my next rental choice.

Tom D.
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A+

Steven P.
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Only one employee at the location and he had to switch between doing u-haul and pumping gas for customers. They need separate employees for both businesses. Also, employee did not ask how everything went after I handed him the keys.

BOB P.
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Truck was in poor shape....at least one tire low on air and chip in windshield...interior was clean...seat belt alarm kept going off even though I was using it

Megan O.
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Customer did not leave a comment.

Jacklynn L.
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Customer did not leave a comment.

Martin B.
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Couldn't be more convenient. Perfect location for me. Also, this is a nice, friendly, family operation.

Francisco C.
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Customer did not leave a comment.

robert D.
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all was good

Daniel M.
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The app is terrible. I waited over an hour while it was stuck in the “Awaiting Approval” process. In the end I had to complete the rental with the gas station and what I had done online was a waste of time. Doubt I'll recommend getting a uhual online ever.

robert D.
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Was all good

Peter B.
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Customer did not leave a comment.

Sean O.
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Customer did not leave a comment.

robert B.
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Customer did not leave a comment.

Ann C.
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No improvement necessary.

chris C.
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I was double billed and need to be credited back asap

Paul S.
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Customer did not leave a comment.

Michael M.
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I was overcharged for the use of the truck. the facility manager refused to address my concerns and referred me to uhaul.com. will never rent from here again.

Brett C.
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Customer did not leave a comment.

robert D.
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Vehicle was disgusting

Normand L.
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The van was spotless, very well maintained. The people at Gas on the Run inc. we're very nice and helpful. I would definitely recommend them to anyone who needs to rent a van or truck.

robert D.
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Customer did not leave a comment.

Jennifer W.
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Amazing customer service. Friendly and helpful staff. Will 100% use as my uhaul location every time!

Matt A.
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Equipment ran fine, but was scratched and beat up

John B.
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Best experience renting a usual. Very helpful owners, gas available on site, truck was clean and available on time.

Marlana G.
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Had some trouble reaching someone a couple times when I called. That is the only complaint that I had, otherwise it was good service.

Martin B.
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No improvement needed. This seems to be a very friendly family run business and it's within a 1/2 mile of my home and my business location so it couldn't be more convenient.

jeff G.
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It's not a U-Haul "location" as I was expecting, it's a satellite location at a Gas Station. They were pleasant and took care of me efficiently but because the 4 x 8 enclosed trailer is not (as I was told) a unit that is always readily available I had to travel 30 minutes to pick it up (u-haul did provide an extra day at no charge for the inconvenience)

Julie S.
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No complaints.

Benjamin S.
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Customer did not leave a comment.

Samuel C.
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Customer did not leave a comment.

Julie F.
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Had some issues with Uhaul company getting my rental information correct Several long tedious phone calls. Talked to several people before it was corrected but finally got it right. My pick-up location was fine

Donald A.
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Customer did not leave a comment.

david L.
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Customer did not leave a comment.

jhon F.
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Kind friendly and helpful

Bill M.
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I know this is now my problem as I did not verify mileage before picking up and dropping off the truck, however I drove the truck from 1065 Newman Ave, Seekonk to 23 Rainbow Lane, N.Smithfield, then to 14 Obeline Dr, N.Smithfield and back to 1065 Newman Ave. I had the truck locked an in the driveway waiting for the closing of our new house. I expected to be charged with 56 miles, instead I'm charged with 108 miles. Something's rotten in Denmark.

Paul J.
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Great service.

Garfield D.
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Customer did not leave a comment.

robert D.
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Everything was good

Sridharan S.
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Customer did not leave a comment.

steven M.
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No comments it was all good

steven M.
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Nothing very good service

Carol D.
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The mobile app site was difficult to use. The app timed out and i had to go through order path again. When we picked up truck there were 2 orders although the first order never confirmed and timed out. The owner cancelled first order and ensured no charge due to site issue. I inadvertently did not choose 1 Way rental. Owner said i was too late to change because contract was printed. Told me to call 800 # and they could easily resolve. Called 800 # they said it has to be done at time of pickup. I have a uhaul dealer right in my town. Very disappointed.

Eliza H.
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Customer did not leave a comment.

richard R.
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Great experience will use again and again

Robert H.
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More free miles for contractors

Andrew S.
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Customer did not leave a comment.

PHILIP R.
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Customer did not leave a comment.

Patricia M.
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Customer did not leave a comment.

Philip G.
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There was a $40 charge that I didn't realize I was getting. It wasn't mentioned to me. I feel like I was victimized by the small print.

PHILIP R.
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Customer did not leave a comment.

ashley G.
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Customer did not leave a comment.

OSCAR K.
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Pick up and drop off customers who need ride to/from rental locations.

Bassam M.
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Customer did not leave a comment.

Kathryn Robert G.
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Customer did not leave a comment.

William F.
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Customer did not leave a comment.

Pamela B.
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Customer did not leave a comment.

edward C.
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Everything was great I have nothing negative to say

stephen M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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