Customer Reviews for Gator Lake Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gator Lake Auto Service

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jose V. on

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Kenneth P. on

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earl H. on

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nothing

Lorri B. on

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First time renting a Uhaul and it was easier than expected

Bryan J. on

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The owner of the facility was very friendly and accommodating.

Ursula G. on

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jeff C. on

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Brian W. on

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Nice and helpful staff...did well.

Daniel P. on

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The truck I used had duct tape on it holding it together I had the funkiest one on the lot trailer was good but not the truck

Moraima R. on

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harmony H. on

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DENNIS H. on

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ABEL S. on

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JORDAN H. on

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Representative charges you before consulting or attempting to call you. I got charged $54.77 before I even brought the vehicle back. I was over charged $189.36 in total. My contract says $158.50 when I brought it back.

Robert w W. on

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Paula P. on

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Needed for Sunday but had to get Saturday at 0830 . Was told did not need to return until Saturday at one day but forced to be charges for two days.

Francisco F. on

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This was not the exact location. But the attendee was very friendly and helpful. Even after I spent some time going in circles because the original drop off location in the contract was not the correct obe

debroah G. on

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Cole P. on

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This owner is amazing!! He has been doing U-Haul for over 49 years !! Good job!!

Walter S. on

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All good so far

Jeffrey B. on

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Dropped off and called the owner , easy

bill C. on

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bill C. on

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George F. on

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Susan V. on

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Joe is the best! No improvement necessary!!

David G. on

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Easy access and friendly service. Thanks

Wilson V. on

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Great guy!! Courteous and Kind. I was in and out! Thanks again!!!

Edward P. on

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Brooke M. on

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The help I got was amazing. Best U-Haul customer service I have had. The U-Haul I rented was in rough shape and I couldn’t even get the gate on it up for fear I wouldn’t be able to get it back down.

KURT W. on

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The owner at this location was great and fast. He's also been a U-haul dealer for 50 years!

Rory P. on

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Keel R. on

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This guy deserves an award. When I first drove up, he came outside and I told him that I was supposed to drop it off at another location but they were closed. He said, " no problem, I'll take care of it". From there, we spoke a little about how long he been at this location. He's going on 50 years with Uhaul and he loves his job. He said, "Time Flies when you love what you do".

Alex M. on

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Raisa H. on

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THOMAS D. on

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maria S. on

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Jose B. on

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garrett H. on

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Continue giving the best service to your customer. I was very pleased with the entire experience and will Continue to choose uhaul

Diego M. on

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Keith B. on

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Nothing

ODALIS C. on

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Great facility and friendly customer service. I’ve used this location for several years and have had great experiences time after time. Great job GATORS!

alejandra V. on

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Jim W. on

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I highly recommend this place of business for U-Haul knowledgeable inspection equipment thoroughly before we pull out and a nice southern gentleman to boot

Daniel O. on

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They charged me more money for Gas. I brought it back (exactly) how I found it! It was right under a 1/4 Tank. Below the line

Mark P. on

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Aarial R. on

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John G. on

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Marcus C. on

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Keith B. on

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Glenn S. on

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Joe is excellent!

Edith C. on

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Beryl A. on

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Raymond nicholas N. on

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The gentleman that took care of us with the truck and our order was very courteous and professional. Our truck had a roof leak but we do not blame him. We would rent from him again.

ROBERTO S. on

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Ricardo Q. on

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randy W. on

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christopher S. on

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Ray N. on

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Staff very helpful, professional and friendly. I will recommend them for U-Haul rentals and service.

Robert H. on

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Gator Lake was very helpful. The original drop-off location was suppose to be Wojos Bait & Tackle. Wojos refuse to accept drop-off. We had to call around until we decided to call customer service.

Francisco Javier R. on

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George B. on

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He is great

George B. on

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The truck was some what old

walter jere K. on

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Lori michelle W. on

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Great service! Quick and easy checkin and checkout.

Ramon G. on

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it has been almost 5 days after I return the truck and I have not received a detail report of the charges.

miguel D. on

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Lucas C. on

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I really enjoyed the mobile checking in and return!! Very easy, quick and fast!

Eric J. on

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Timothy S. on

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Attendant was extremely friendly and helpful. Very simple drop off location. This is where I will drop off my next rental. Overall good experience.

patrick D. on

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DENNIS W. on

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John R. on

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Friendly Staff

Thomas J. on

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Melvin M. on

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No one was there when I dropped the truck off. I called a number on the wall there to inform them I dropped the truck off Saturday. I get a call Tuesday morning asking about damages to the drivers side tire. I responded “sir I know nothing about damages to the vehicle. There were no damages when I returned it. This type of service is bad for business.

Roberto R. on

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Great customer service!!!

TIMOTHY P. on

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Joel G. on

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The Gator Lake Auto Service was excellent. However, I had originally booked the truck to be picked up at Narcoossee Feed & Hardware Inc 790 N Narcoossee Rd Saint Cloud, FL 34771 but the truck was not available. The store manager called a previous customer who was supposed to return the truck 2hrs before but didn't. So, I was sent 8 miles away to Gator Lake Auto Service to pick up an available truck, which made me pay a penalty to my movers for being late.

Tracey S. on

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dale-charles A. on

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John P. on

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Angel-manuel R. on

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Rachel B. on

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Michael H. on

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Barry U. on

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Owner Joe was excellent with help and follow-up reminder for my rental of trailer. Thanks much !

Richard G. on

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larry B. on

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charlie E. on

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Truck smelled like urine

LASHANDA P. on

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Have your representative fix the equipment

KEVIN T. on

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This guy was wonderful. 1 man show but does above and beyond.

shayne-thomas O. on

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ANDREA A. on

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witnee K. on

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larry-dane B. on

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Travis G. on

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Everything was great

juan-carlos O. on

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Rosa H. on

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Jose R. on

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Rodrigo A. on

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Very handy location for my return. Agent helpful and diligent.

CAROLINE D. on

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