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Gloria M.
Customer Reviews for General Service Agency Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mobile app use It was so much work to get our truck rental it took over 45mins just to get the code for the key and then another 30mins to be able to upload pictures of the truck
Encarnation T L.They take great pride in dealing with their customers either returning equipment or renting equipment I would highly recommend them
Kevin G.Great staff
Robert S.Outstanding service at this end.
ROBERT S.Trailer was beat up but worked.
Joseph S.The 2nd larger trailer was much better and ran smoothly.
joanne M.Check equipment carefully
CHRISTOPHER M.great service
JACQUELINE RAE C.Awesome people. Very inviting.
David P.Everything was wonderful and there were no problems. Everyone was very helpful.
SALLY F.Dropping truck back off here in Jacksonville, Fla was a complete pain in the rear- got hung up on 10 times on the 800 # before I finally got through- had to goto 5 different places before I was able to finally drop off the truck
John K.Really worked with me when i had to get my own truck
Michael P.They were very helpful.
Aaron W.Very friendly and efficient
Sonja B.Very friendly and efficient
Sonja B.They were very helpful and very friendly. They made our day go smoothly. We were very pleased. Thank you.
Liana R.make sure the cab is clean and there is not food/wrappers left inside...the prior registration for the last person was left inside the cab, also
Debra Q.Very friendly staff
Michael K.Auto Transport trailers are so handy!
Mark F.Tell them to keep building between them and truck during warm up of Uhaul if you stay were you are you will be safe from truck backing over you as building is bigger then truck and will stop truck when said truck backs into it just to be fair it was monday
debbie S.Firstly; be there when we have the time set. We had it set at 8am; I get a call the day before saying that no one will be there. But I can be there around 11; as no one will be in town. Secondly; double check you equipment. After 100 miles. We noticed a tire was getting low. Pulled over at a gas station to get the tire aired up and it was hot. And no spare was sent with. Then further looking we noticed the brake line was split. So the car transport was not leave legal by DOT standards. We paid for the road side assistance package. Did not realize that meant we had to drive to meet someone. Thankfully the team at Broken Bow Nebraska (apart from being 60 miles round trip out of the way) had a trailer that was well kept up. And it's unfortunate that they don't the credit for renting us the trailer considering they did more for us then the original.
ray R.