Customer Reviews for General Service Agency Inc
(U-Haul Neighborhood Dealer)

51 reviews

132 W 4th Ave   Holdrege, NE 68949

(308) 995-9386

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/6/2021: Closed
  • 11/25/2021 - 11/26/2021: Closed

Services at this Location:

Contact Us

(308) 995-9386

132 W 4th Ave
Holdrege, NE 68949

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/6/2021: Closed
  • 11/25/2021 - 11/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gloria M. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
3.0

Mobile app use It was so much work to get our truck rental it took over 45mins just to get the code for the key and then another 30mins to be able to upload pictures of the truck

Encarnation T L. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
4.0

Customer did not leave a comment.

ROGER E. 
Rating:
2.0

Customer did not leave a comment.

SCOTT C. 
Rating:
5.0

Customer did not leave a comment.

SHERI W. 
Rating:
5.0

They take great pride in dealing with their customers either returning equipment or renting equipment I would highly recommend them

Kevin G. 
Rating:
5.0

Great staff

Robert S. 
Rating:
5.0

Outstanding service at this end.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

ANITA J. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
4.0

Trailer was beat up but worked.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Mohan C. 
Rating:
5.0

The 2nd larger trailer was much better and ran smoothly.

joanne M. 
Rating:
3.0

Check equipment carefully

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

Lori P. 
Rating:
5.0

great service

JACQUELINE RAE C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth E. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Cindy B. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Jorden D. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
4.0

Awesome people. Very inviting.

David P. 
Rating:
5.0

Everything was wonderful and there were no problems. Everyone was very helpful.

SALLY F. 
Rating:
5.0

Dropping truck back off here in Jacksonville, Fla was a complete pain in the rear- got hung up on 10 times on the 800 # before I finally got through- had to goto 5 different places before I was able to finally drop off the truck

John K. 
Rating:
4.0

Customer did not leave a comment.

NATHAN P. 
Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Lauren J. 
Rating:
5.0

Really worked with me when i had to get my own truck

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Joel P. 
Rating:
5.0

Customer did not leave a comment.

Joe E. 
Rating:
5.0

They were very helpful.

Aaron W. 
Rating:
5.0

Very friendly and efficient

Sonja B. 
Rating:
5.0

Very friendly and efficient

Sonja B. 
Rating:
5.0

Customer did not leave a comment.

Cheryl C. 
Rating:
5.0

They were very helpful and very friendly. They made our day go smoothly. We were very pleased. Thank you.

Liana R. 
Rating:
5.0

make sure the cab is clean and there is not food/wrappers left inside...the prior registration for the last person was left inside the cab, also

Debra Q. 
Rating:
4.0

Customer did not leave a comment.

Jennifer O. 
Rating:
5.0

Customer did not leave a comment.

Nicky G. 
Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
5.0

Very friendly staff

Michael K. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Auto Transport trailers are so handy!

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
4.0

Customer did not leave a comment.

don L. 
Rating:
3.0

Tell them to keep building between them and truck during warm up of Uhaul if you stay were you are you will be safe from truck backing over you as building is bigger then truck and will stop truck when said truck backs into it just to be fair it was monday

debbie S. 
Rating:
4.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
1.0

Firstly; be there when we have the time set. We had it set at 8am; I get a call the day before saying that no one will be there. But I can be there around 11; as no one will be in town. Secondly; double check you equipment. After 100 miles. We noticed a tire was getting low. Pulled over at a gas station to get the tire aired up and it was hot. And no spare was sent with. Then further looking we noticed the brake line was split. So the car transport was not leave legal by DOT standards. We paid for the road side assistance package. Did not realize that meant we had to drive to meet someone. Thankfully the team at Broken Bow Nebraska (apart from being 60 miles round trip out of the way) had a trailer that was well kept up. And it's unfortunate that they don't the credit for renting us the trailer considering they did more for us then the original.

ray R. 
No reviews have been submitted for this location.

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