Customer Reviews for General Storage Griffin
(U-Haul Neighborhood Dealer)

508 reviews

1125 Memorial Dr   Griffin, GA 30223

(770) 229-5736

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 229-5736

1125 Memorial Dr
Griffin, GA 30223

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

You can not go wrong with this location. They even called Uhaul for me when there were problems come up that were beyond the control of this location. They care about you !

WILLIAM H. 
Rating:
5.0

This comment isn't directed to the location, but to the Uhaul web site. Wanted to purchase mattress bags for pickup at the rental location, but the web site defaulted to shipping bags with no way to change to pickup. Since there wasn't sufficient interval between reserving and picking up trailer to allow for shipping bags, I purchased them from a different retailer. That caused me an inconvenience. Service at the rental location was excellent.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA T. 
Rating:
5.0

Hospitality was great !!!

SAMANTHA T. 
Rating:
5.0

Customer did not leave a comment.

Teddy C. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Nikki went out of her way to help us. She provided excellent customer service!!!! Because of her service, I will recommend this location to anyone I know who may need U-haul.

SHERRY V. 
Rating:
5.0

Customer did not leave a comment.

Joanna T. 
Rating:
5.0

Customer did not leave a comment.

JUSTICE U. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Nothing everything was perfect I love your Service

GARRY A. 
Rating:
5.0

Wonderful staff

GREGORY M. 
Rating:
5.0

The lady at General Storage in Griffin that rented me the U-Haul tow dolly was one of the nicest people I have ever met. She was so kind and helpful. Which is VERY rare these days. I wish I knew her name, but her professionalism was absolutely top notch. Thank you for the great experience. I will be recommending all my friends and family to this location. Superb!

JOEL E. 
Rating:
3.0

Truck was not clean.

LISA S. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE W. 
Rating:
5.0

Customer did not leave a comment.

SANDRA M. 
Rating:
2.0

I received a truck that had ants was not filled up was not clean and drove very poorly didn't know if I was going to break down or not very dissatisfied with you all I don't think I would ever rent with you all again thank you and have a great day

VIOLA F. 
Rating:
5.0

Only one thing that can improve for the next customer is to have the same excellent service as I had! : ) : )

CONNIE N. 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn R. 
Rating:
5.0

Customer did not leave a comment.

WILBUR P. 
Rating:
5.0

The Best, The Best, The Best. I love these folks at this location. They really care!

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

MARK Y. 
Rating:
4.0

The Price that I'm paying for a 2 Day Rental ended up being ridiculous How can You overly charge someone those kinds of rate for a Truck that's $19.95 a Day I guess that's how you make your money My Total Price is Totally Awful!!

LINDA F. 
Rating:
4.0

Thank you for your services. It helped us tremendously when we were in a bind.

REGINAL L. 
Rating:
5.0

Clerk was excellent !!

CHESTER A. 
Rating:
5.0

If it ain't broke don't fix it. I cannot recommend any improvements. Everything about my experience was great.

JUDIE R. 
Rating:
3.0

Wheel out of Alignment and was difficult to drive. I was charged for gas despite filling up to line when it was given to me. No one verified the gas prior to handing handing over the keys. Out of 33 dollars which is a great disappointment.

DOMINIC D. 
Rating:
5.0

great service. great experieince

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

ANDREA W. 
Rating:
5.0

Everything was great.

JEFFREY Q. 
Rating:
5.0

Keep doing what you are doing. Customer service was greatly helpful and superb as always.

ANTHONY B. 
Rating:
5.0

I go out of my way to rent here. Trucks always ready and prepped. Always not problem if I use the pick up with the phone option. In the distant past there was a problem with my account showing that I owed money - The folks in this office here got on the phone and probably spent an hour getting it resolved. I call this Uhaul center "THE ABOVE AND BYOND THE CALL OF DUTY PEOPLE"

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

SHAWN C. 
Rating:
3.0

I cannot say at this moment I am waiting for a transaction from my bank account to clear. I was charged twice for the same thing but a different amount.

TREKIMBERLY P. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Kenny F. 
Rating:
5.0

Customer did not leave a comment.

Veronica V. 
Rating:
5.0

There guys were very nice.

Sandy V. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW O. 
Rating:
5.0

Customer did not leave a comment.

MELVIN B. 
Rating:
5.0

Customer did not leave a comment.

LAURA D. 
Rating:
5.0

When you need a U-Haul - GO HERE! They care and go way beyond when there is a hick up ! ! !

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

KAREN M. 
Rating:
5.0

Customer did not leave a comment.

JESSICA M. 
Rating:
5.0

Customer did not leave a comment.

BILLY F. 
Rating:
5.0

Great Customer Service

Richard S. 
Rating:
5.0

Great and friendly service! Fantastic place to do business with!

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Ms. Niki Dishman was very nice to me and respectful. She came in on Monday which was memorial day and help me to get my U-Haul truck I highly recommend her for all the hard work that she does in assisting her customers. Thank you so much April Andrews

APRIL A. 
Rating:
5.0

Lady was very helpful as we added a car trailer and a hand truck to our order on-site she was very nice and quick to get us exactly what we needed.

THOMAS C. 
Rating:
5.0

Everything smooth from beginning to end. I have used this provider in the past with the same result. Highly recommend.

KATHY A. 
Rating:
4.0

Had to put 3.5 gallons of gas in a 10 ft truck after driving 11 miles with load of less than 200 lbs. I do not think gas gauge is accurate.

BRADLEY P. 
Rating:
5.0

Customer did not leave a comment.

Ingrid S. 
Rating:
5.0

This is the place to go - to rent a Uhaul !

WILLIAM H. 
Rating:
5.0

Everyone was very helpful.

ERNEST C. 
Rating:
5.0

Love Love Love these people. You can't go wrong at General Storage !

WILLIAM H. 
Rating:
5.0

I have been renting from this location for 15 years. Never a problem - Always top quality people at this location !

James P. 
Rating:
5.0

Customer did not leave a comment.

Reny S. 
Rating:
5.0

Customer did not leave a comment.

Charlie T. 
Rating:
5.0

Nikki was very accommodating and very professional. Will come back.

RALPH F. 
Rating:
5.0

Customer did not leave a comment.

DUNSTAN M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER D. 
Rating:
5.0

Clean out truck driving compartment, was very dirty. Maintain truck maintenance, low engine oil message came on, I had to add a quart of oil. The staff was very professional and helpful, had an overall great experience. Thank You!

Parrish E. 
Rating:
5.0

Customer did not leave a comment.

JESSICA M. 
Rating:
5.0

Customer did not leave a comment.

Bradley P. 
Rating:
5.0

I had rented a tow dolly after 5, and this location closed at 5:30. After everything was completed with paperwork and inspection I left. Got 5 miles down the road and noticed that I had tire issues with both tires. Couldn't call the original rental location because they have already closed, ended up contacting the 1-800 number and also via text to request service. Finally had a service technician to change out the tires at 9:15 that evening. This ended up me having to change my schedule since the tow dolly wasn't ready available.

DAVID K. 
Rating:
4.0

It appeared to be a momentary issue with individual at check in since I had a out of state Florida licence with the Georgia rental that I told her would ONLY be used locally for a few miles, but the rental went through with no hitch.

JOEL H. 
Rating:
5.0

Customer did not leave a comment.

JIMMY M. 
Rating:
3.0

Customer did not leave a comment.

TONY R. 
Rating:
5.0

You can not do better than these folks!!!!

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

ROSNAL E. 
Rating:
4.0

Customer did not leave a comment.

ELIJAH N. 
Rating:
5.0

Always awesome service from Danielle and Nicki!

JESSICA M. 
Rating:
5.0

Awesome people !!!

WILLIAM H. 
Rating:
5.0

It was good customer service. The uhaul was clean rides good. And especially that lady that assigned me to the uhaul. She was nice very nice. I just don't know her name. If she can see this. I wanna think her for that and I would be bacc.

James A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Johnm B. 
Rating:
5.0

Customer did not leave a comment.

Tamika G. 
Rating:
5.0

Nikki in the office is always such a sweet person! The truck is always clean and we would not want to go anywhere else for our moving needs! Awesome customer service ALWAYS!

SENAT S. 
Rating:
5.0

Very professional staff. I was thanked by everyone in the office for choosing them.

WILLIAM G. 
Rating:
1.0

THEY BOOKED ANOTHER APPOINTMENT BEFORE MY TIME WITH THE UHAUL WAS COMPLETE THEN ACTED LIKE THAT WAS MY PROBLEM AND CALLED TRYING TO RUSH ME BACK. WILL NOT BE USING THEM IN THE FUTURE.

JON P. 
Rating:
5.0

Griffin ga general storage has amazing management and I will always use them for these tye services.

SINDI F. 
Rating:
5.0

All good

SHERRY W. 
Rating:
5.0

Best service I've had!!!!

Isiah P. 
Rating:
5.0

Customer did not leave a comment.

JIMMY G. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

I cannot say enough great things about the customer service! Niki was absolutely wonderful! She was so helpful and made everything very smooth for us. I'm so thankful for her help and I really feel like I've made a new friend! I will definitely recommend everyone to General Storage at Memorial Drive :) Thank you Niki!

RHONDA L. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
2.0

The young lady at front desk wasn't friendly, no smiles, no greet when you walked in or anything. The truck (2nd from the left) was terrible. Every time I tried to stop it sounded as if it was stuck in a gear. Even the people at furniture place said hurry up and take it back because it sounded as if it was about to tear up. I've rented from here before and it was excellent and that's why I came back but NOT AGAIN.

Mishon B. 
Rating:
5.0

Food under the seat and by the dash board. Smells like gasoline. Customer service A âž•

LUZ R. 
Rating:
5.0

This is the best Uhaul place to rent from.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

KRZYSZTOF N. 
Rating:
5.0

Customer did not leave a comment.

FRANCES S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
1.0

i got extra charge because I the truck got stuck in the mud .and I didn't even go over my miles

TIFFANY P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top