Friendly staff, very helpful
Dawn A
Customer Reviews for Generator Plus of Wisconsin LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick-up was a slow process. Location had computer and website problems.
JOHN FLady was really nice and it was her first week. However, we did call ahead to see if we could drop equipment off a couple hours later and was told it would be okay, but when we dropped off the equipment we were charged an extra day because it was 2 hours past the original drop off time. She talked to her manager and found out the policy, but it would have been nice if we could have figured something out since we were given wrong information and not informed dropping it off 2 hours layer even after confirming with them that it would charge us an extra day when she was on the phone with the manager. Mistakes happen, but it probably could have been cleared up if she said something and we weren't expecting that extra charge.
MORGAN K