Paul S.
Customer did not leave a comment.
Customer Reviews for Gerald Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gerald Auto
Andrew K.
Business was closed, I just dropped off.
TIMOTHY S.
I don't recommend the mobile app pick up wasted 2 hours and then had to come in the morning when the location was open
Edward S.
Clean, Friendly environment. Great Family Run Operation.
David A.
Gerald Auto has always gone above and beyond to provide excellent care. I would highly recommend them.
Ronny D.
These are very people. It showed in many ways. :-)
Raymond S.
Lot was snow covered making access difficult
William S.
Truck wasn't ready at pick up time.
nathaniel H.
Did what it needs to do
Lawrence M.
No one close by had a 5' x 8'. They told that there was one available in Owensville and that they would make a trade to get it for me. This is good customer service that is missing in many businesses.
missey T.
Check inside the truck, as I found bedframes in Mom's attic of the rental. Mention appliance dollies, I forgot that I needed one.
Frank W.
I really have no complaints, therefore no recommendations. All persons I spoke with were friendly and helpful!
brianna P.
I rented a u haul last May. I got everything on line set up everything was easy. You have changed your online order and now you are unable to find anything in a cart so I tried in person. Even they were confused! YOU need to change it back. I'm not sure how much I had to pay. Not happy with the overall computer set up.
lonnie W.
excellent customer service
Della B.
Joann and David were AMAZING! They were so very friendly, knowledgeable and helpful. I had a few bad experiences with UHaul, but THEY made up for ALL THAT! THANK YOU!!!
tom E.
Very nice people to do business with. I definitely do business with them again.
LARRY L.
went out of their way to accomadate
john N.
Great customer service experience.
Paul V.
I was told to drop the Uhaul trailer off at the closest Uhaul dealer which I new was this location, however, the email that I got from Uhaul was telling me to drop off at a place that was an hour or two away.
Mark K.
Great people and positive,and polite very helpful great staff
joshua S.
I would definitely recommend Gerald Auto Center for you Uhaul and Mechanic needs. Every time I call they have what I need or they get it there fast. It is never an issue.They are very friendly and treat u like family. I will always use Gerald Auto Center.
Jim B.
Well equipped for a small town
VICKI B.
This experience was wonderful, they even came in on a Sunday, due to the truck I was needing not coming in until after they closed on Saturday to make this move work for me. Thank you very much.
JOSHUA S.
I have to say that I have used alot of uhal places from Kentucky to Missouri so many times. I have to say the gerald auto center is always top notch and take pride in customer service. I will always do my business with Gerald Auto Center. They will bend over backwards for there customers.
REBECCA B.
Nothing. Very friendly and helpful staff
RANDY J.
I would not recommend U Haul
jessie G.
They were excellent. Great customer service!
john V.
Amazing service!!! She could not have been more helpful in finding us a truck. We really appreciate this uhaul location!
DIANE S.
The people here are customer friendly, go out of their way to help you and someone I would recommend every time. Thanks for making this move easier,not once but twice.
Ronald S.
location too far Each time I rented a uhaul, I reserved a location and then was moved to another location farther away. Suggest you advise customers this may happen to prepare them.
BRANDON B.
i ordered a week in advance to have my u haul at the Sullivan location and had to drive 30 mins out of my way to pick it up from another location. Thought that was a little unprofessional.
diane S.
It was easy,fast and pleasurable experience. The crew in Gerald,Mo were so helpful! Thanks to all.
BONNIE E.
Nothing - service was excellent!
RANDALL S.
Great customer service and support team. Education of proper use of the rental equipment saved me alot of problems. Thank you
BILL M.
always friendly.
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