Customer Reviews for Geramitas Custom Covers
(U-Haul Neighborhood Dealer)

148 reviews

1040 Pittsburgh St Ste A   Cheswick, PA 15024

(724) 826-5053

Hours

  • Mon–Sat
    8 am–6 pm
  • Sunday
    1 pm–4 pm

Services at this Location:

Contact Us

(724) 826-5053

1040 Pittsburgh St Ste A
Cheswick, PA 15024

Services at this Location:

Hours

  • Mon–Sat
    8 am–6 pm
  • Sunday
    1 pm–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Remain the same! I wish to thank Harold here in Acworth, GA. who recieved my rented transport from Frank, the uhaul dealer in Cheswick, PA. The 700 mile straight drive went smooth and as a proud customer, I know that I can always count on Uhaul for all necessary transport or storage needs. I'm grateful to know Harold here in Acworth, GA. His professionalism goes untold as always. I must say the same about Frank in Cheswick, PA. A huge thanks for helping me get the rented auto transport connected and assuring that I inspect all the tie downs whenever I stop. Lastly Frank, your recommendation for me to use something to assure my car's front spoiler doesn't tear off when backing up worked. I used two bricks which successfully allowed the lift for easy removal of the car. Harold, Frank. God bless you both. ec1

Elias C. 
Rating:
5.0

Can't think of anything. Great experience..

Robert H. 
Rating:
4.0

Great customer service and helpful 😃

rex C. 
Rating:
5.0

Frank is a very nice guy, he is a k ways very helpful & if he doesn't have the size truck you need , he will accommodate you with a bigger or smaller truck so you can get the job done. There is nothing to change about this location.

DIANE G. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
4.0

Customer did not leave a comment.

ralph R. 
Rating:
5.0

Very easy rental. Frank was great and very accommodating. One of the best U-Haul experiences I have ever had. Thank you for making it so smooth.

John E. 
Rating:
5.0

Customer did not leave a comment.

George O. 
Rating:
5.0

Continue having well-maintained equipment and very personal people like Frank who explained everything in great detail pertaining to the equipment. He is a true asset to the UHAUL brand! Thank you.

George W. 
Rating:
5.0

Customer did not leave a comment.

josea L. 
Rating:
4.0

Wonderful customer service

Heather B. 
Rating:
4.0

I really thought I was going to get some kind of compensation for the company. All I got was a email saying that the truck I had rented was not available so I had to get a different size and also pick it up at a different location. I know that the manager of the lower Burrell address for U-Haul was not her fault but then I had to drive out of my way to cheswick. I just thought that they can give me something to compensate for the mistake or location so I had to go to because gas is not cheap.

Sandra T. 
Rating:
3.0

hard to find office and had to wait a long while why owner spoke to someone about a boat outside. Very rushed check-in.

Martin R. 
Rating:
4.0

See above. This owner said he would get the charge off for gas. It didn't happen. I know he tried though.

Candace E. 
Rating:
5.0

I discovered a pinhole leak in the right rear trailer tire after pickup. Fortunately, the tire was replaced before starting my trip. Also, there is an intermittent problem with either a bulb or circuit for the left signal lamp. I doubt the rental location could discover these hidden problems before the rental.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

NANCY E. 
Rating:
3.0

Customer did not leave a comment.

Cathy F. 
Rating:
5.0

Customer did not leave a comment.

Gray W. 
Rating:
4.0

Better signage to lead around back where the key boxes are

Max M. 
Rating:
3.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

No issues at all very good

WALTER D. 
Rating:
5.0

everything as it should be

Doug S. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
1.0

We reserved at glenshaw cooperate decided cheswick. This affects my time and mileage. When scheduling no one answers the phone. The confirmation email and text times out and doesn't work. Even the gentleman at the correct pick up location admitted your software and website is beyond slow.

shawn M. 
Rating:
1.0

The pick up experience for this rental was terrible. First of all, the original location where I reserved no longer had any of the trucks I rented AFTER I had already rented it. After they moved me to a new pick up location, I arrive for my 7AM pick up and NO ONE is at the location!!! So I had to sit there and wait an HOUR just for NO ONE TO SHOW. I finally found someone on the property and they gave me a phone number to call?? I finally get a hold of this gentlemen who states "I dont open until 8" as I am calling him at 8:03. He had to finish my contract over the phone since he could not be there and we finally got on our way OVER AN HOUR PAST OUR RENTAL TIME! This was a terrible experience and will NEVER recommenced anyone user the pick up location that I was assigned. If you are assigned that location CANCEL AND LOOK ELSEWHERE.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Everything was in order. Thanks

david W. 
Rating:
5.0

Office location is around the back of the building.

Nancy J. 
Rating:
3.0

Customer did not leave a comment.

Cathy G. 
Rating:
5.0

Great service. Took less than 15 minutes to get hooked up to a trailer. Much better than having to go buy a trailer and maintain it.

Rocco D. 
Rating:
5.0

Customer did not leave a comment.

brian B. 
Rating:
4.0

Frank was wonderful and helpful!!

philip C. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
2.0

My U-Haul experience, 1St off my local location wanted me to pick up the 20' truck almost 20 miles away, only after I complained did the local office find a closer location. The other issue was the truck itself; the truck was not in good working order; the steering wheel was offset by 9-10 degrees which made driving difficult and turning unbearable. The second issue with the truck was how dirty it was, both inside and out were filthy. Sticky seats, paperwork, and layers of dirt in the back of the truck made my U-Haul experience even more unpleasant. Moving on to your horrible mobile app, your app SUCKS!. Picking up the truck was a huge pain the ass. luckily, the local owner was onsite to help me get the keys and get on my way. Moving is very stressful to begin with and U-Haul did nothing but add even more stress. In era where Covid-19 is a major concern U-Haul puts cleanliness last and that is a shame! Clean and maintain your trucks!

Dennis N. 
Rating:
4.0

Cost

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
3.0

The office is on the backside of a building and there were little to no signage directing you to it's location. Also, it was unattended and locked when we arrived.

lee B. 
Rating:
5.0

Customer did not leave a comment.

Evelyn T. 
Rating:
5.0

They were absolutely incredible! I would recommend them to everyone! Thank you for a fantastic experience!

Shawn G. 
Rating:
4.0

Service was excellent. Trailer inside had a little mud and oil on the inside. We had to cover the floor because we were hauling furniture.

Jason C. 
Rating:
5.0

The cab with the windows up smelled like cat pee. Other than that it was fine

Gale D. 
Rating:
4.0

Great process - all good!

George G. 
Rating:
5.0

Owner/operator was very helpful and knowledgeable. A pleasure to do business with.

alicia B. 
Rating:
5.0

Customer did not leave a comment.

joe P. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Frank is a great guy, he treat me very well and got out with the trailer very fast! Thank you.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

RICHARDPAUL M. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Mr.Frank Geramita's Office has OUTSTANDING!!Customer Srvice. ALWAYS Professional & Willing to go the Extra Me to make sure a Client & Truck are Operational & Safe! All Truck levels are checked prior to me picking up a Truck..no matter of the size or destination! I am sharing this Location with all of my Friends & Family...Especially those in the Military! Very Respectfully, Jennifer B.

JENNIFER B. 
Rating:
5.0

Correct the app which would not work for the return.

Ken P. 
Rating:
1.0

Customer did not leave a comment.

Earl B. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
5.0

Very friendly and helpful

Joseph O. 
Rating:
5.0

Customer did not leave a comment.

carol S. 
Rating:
1.0

Make the entrance more clear. There was only a key drop off point, and no one was inside the building despite being over an hour before closing.

John H. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
5.0

Excellent service from this Uhaul location Have used them in the past and had great experience as well

ROBERT S. 
Rating:
4.0

A sign out front saying to go around to the back may be useful.

CHARLES R. 
Rating:
4.0

Customer did not leave a comment.

SARAH B. 
Rating:
5.0

This location offers top service and attention. I will go back and recommend THIS LOCATION to anyone.

Michael D. 
Rating:
5.0

George was great. The truck was beautiful inside and out.

Joanne C. 
Rating:
2.0

Customer did not leave a comment.

Justin K. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Very good experience with rental. Owner was very kind, helpful and willing to work with our needs. We will not hesitate to return in the future.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Clifford M. 
Rating:
5.0

Man who works at Cheswick location on Freeport Road is very efficient and helpful

Daryl H. 
Rating:
2.0

It is rather confusing where the office is or key drop off. A flat, clear path would be helpful. There is also a lot of trash and equipment in the area that makes it look abandoned.

Rachel M. 
Rating:
4.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

Customer did not leave a comment.

pat T. 
Rating:
5.0

I was very happy with the service. The owner was very nice & he helped me out a lot. When I'm ready to move my stuff out of storage I will be renting my u-haul from him. Thank you Frank for all your help & your understanding.

DIANE G. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
2.0

receipt has wrong mileage, drove less than 15 miles. Starting miles was incorrect. Wrote it down. Gas gauge on receipt is also incorrect. Location entrance no marked, hard to find.

GARY L M. 
Rating:
5.0

Fast service, willing to please customer.

linda C. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Nothing

RONALD Z. 
Rating:
5.0

Very nice people, and Very helpful

RONALD Z. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Bring in some vans

Isaac D. 
Rating:
5.0

Nothing, Frank was great!

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Fix the virtual check in and check out process. It is very rough and very hard to follow.

Timothy M. 
Rating:
5.0

Excellent Customer Service.

leslie D. 
Rating:
5.0

Customer did not leave a comment.

Shawn W. 
Rating:
5.0

Prompt friendly service

Barbara G. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
5.0

Frank was a jewel .. i needed some spacers & he went into his store & cut some for me .. really first class rep of your company

steven H. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK S. 
Rating:
5.0

Excellent customer service. Will highly recommend to others

deb E. 
Rating:
5.0

Excellent customer service will highly recommend to others to use this site.

deb E. 
Rating:
5.0

Customer did not leave a comment.

Devin R. 
Rating:
5.0

The signs to the office could be better,but the service was kind,and efficient.Would def rent from them again!

David M. 
Rating:
2.0

I had to wait on an attendant to show up and unlock the facility. He was 30 minutes late. Then very disorganized and the equipment was not clean (garbage from a previous user in the trailer). Could nto print me a receipt.

David M. 
Rating:
4.0

Customer did not leave a comment.

Michael Y. 
Rating:
5.0

Our experience was wonderful and I wouldn't hesitate renting from here again. Would recommend to anyone.

Patrick M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top