Very professional individual working the counter. Great experience.
KEITH K
Customer Reviews for Geramitas Custom Covers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I booked and paid for a hand truck/dolly and it wasn’t in the truck when I collected it.
David SParking lot is rough.
GEORGE GEasy process that can be done over the phone/web.
Jamie SThe location was convenient for the moving I had to do. The truck was fairly new and clean. I was happy with my experience.
THOMAS HVery helpful owner, easy to access location.
ADAM RNone9
DANIEL SIt was real easy for picking it up and bringing it back. the truck was clean with no problems. I would recommend this U-haul for renting again.
DAVID PIt was difficult to find the entrance if u did not kmow the area. Owner was very nice and accommodating
RENE LFrank was helpful and very knowledgeable. I highly recommend this location.
BRIAN WFrank was very helpful and knowledgeable. I highly recommend this location.
BRIAN WEasy to get going . Friendly local staff.
MICHAEL MThere is no way to improve perfection.
ANGELA CAgain, didn’t go into a building or talk with anyone—it isn’t a uhaul store, just a parking lot for the trucks (no personnel). Used it before, very hard to find the box with the keys (instructions could be clearer when doing mobile pickup). We had no problems this time as I had used this lot before and figured it out the hard way
AUSTIN DIt was an excellent experience again. This is the second time we rented from this location. Very friendly, and helpful owner.
MARK MThe gentlemen at the counter was very friendly and explained every thing in detail.
CHARLES CGreat guy understanding and nice Mike brown approves!
MICHAEL BFrank is the best
Jay SGreat customer service by Frank. Thank you!
Allen GFast and quick service. In and out with no delays
ROBERT BUndesclosed additional charges more than $10...these should be known upfront. It is just better to know all that is being charged when you sign up for a truck. Thanks otherwise to good service.
BRONWEN WNothing
PRIMO SExcellent experience. Very friendly and helpful
JANET MFrank was very helpful.
JILL SThe location and its parking is very convenient. Especially when having to return the truck. It is not a tight parking lot and that is appreciated. The customer service is excellent. Very friendly, knowledgeable and helpful.
JENNIFER GWe rented a U-Haul to bring out some furniture to our daughter in Pittsburgh. When I was choosing a rental drop off from the website, there were only 4 or 5 to choose from, and none in Pittsburgh proper. I picked the one closest to her house. It was 12 miles away. It was very frustrating driving by nice, big U-Haul places on our drive out of town to a U-Haul place that was a hole in the wall. Almost literally. Difficult to find the actual office (someone from a nearby office had to show us as they saw us wandering around in the yard). The personnel was friendly and helpful - however I think there should have been more choices for return.
TODD BThe road was all cracked and I had to walk back and forth to figure out what to do
Vicente TGreat friendly customer service and helpful.
Brian GThe person who helped me was very polite and efficient. The UHual was in great condition, clean and well maintained. I felt as if the entire situation from start to end was so simple and that’s important to me.
CARRIE FThe equipment has been clean. Before I return equipment, I sweep it as it should be. The trailer this time, had sawdust all over the floor because it was returned dirty. I sweep it before using it. The person who returned prior did not sweep clean before returning as is a stipulated. Frank does has been great and informative and helpful. I rented from Cheswick many times, and will continue.
LENET MFrank was absolutely STELLAR!! Passing through from NC to PA and, eventually, to OH to pick up a car I purchased, all auto transporters were rented out. My initial reservation was at Monroeville but they weren't going to get any in. Frank was my last resort. Picking up on a Sunday, Frank shop didn't open until 1pm. But I called him to ask if it was possible to pick up earlier, around 9am and he said he would gladly come in and get me squared away. What a sigh of relief! Everything went smoothly, the equipment was in good shape, and 20 mins later we were back on the road. Superb experience! Thanks again, Frank!
JEREMY WImprove the app pickup and return experience. Very frustrating process.
Anthony GThis location was convenient for me. Check in and check out were fully online. Instructions were clear and the process was quick.
Domenic TFrank is wonderful to deal with!
GREGORY PHole in the wall Trying to make a buck renting uhauls
Michael PAll good here. I have used this location before and although I dropped the trailer here after hours, in the past they have been very helpful.
Robert MOwner was extremely helpful.
Chris SOwner Always super friendly and helpful!!!!
Douglas WVery friendly and helpful. Thank you.
Katrina AFriendly and competent Thanks for taking the time to explain things to me
TIANA SFrank was very helpful, very friendly
James NFrank was helpful and professional.
Dana HEverything was perfect!
david cthe person in charge is really nice, he helped me promptly, I have used him before, easy location to get in and out.
Martin BThe parking lot was kind of a mess and in bad condition. It wasn't obvious where I should park and a little difficult to get around. The number on the reservation was disconnected so I couldnt talk to anyone for help. Using the app to check in was slow and frustrating. I would not deal with a location like this again.
DANIEL LWell, what can I say. I called the # and Frank took care of my last minute need to rent a moving truck. He was knowledgeable, courteous , helpful and extremely accommodating. I will definitely recommend him. Thank you also to the uhaul staff that assisted me on my app concerns. Wouldn't consider going anywhere else. Thanks again Ken
Ken TVery accommodating
david gTruck was in very good condition, ran and drove nicely. The staff member I dealt with was awesome. Very helpful and accommodating. Next time I need to rent a truck this will be where I go.
Larry OEverything was great. The owner made special arrangements to fit my needs. He was wonderful!! Very impressed.
Wendy BBetter location for key drop…. Very good service….
joe OFrank always accommodates me when I need a truck.
DIANE GIt was great . I will be using again . Great help !! Thank you very much .
TONI S