The guy who was running the gas station at the time yelled at us about the outside of the truck being dirty and demanded that we clean it. For anyone wondering, U-Haul themselves confirmed that you are NOT responsible for dirt on the exterior of the truck and you do NOT have to clean it. The guy was also really rude and tried to add an extra day when we had already turned our truck in. All in all, get your U-Haul from literally ANY other location but this one.
STEPHEN W
Customer Reviews for Get N Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner/manager is a complete idiot. Refuses to do anything except tell you to use the app. Doesn't speak or understand English well. Cannot believe U-Haul would rely on such an incompetent person to represent them. I would have gone to another location if they had been open.
Joshua TBe sure to have the clerk go over all information with you ,including a walk through with you around the truck with printed out your order and returnimg the truck address, That will help a lot ,overall jt wasn't bad
Sharon J