Customer Reviews for Gibb Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gibb Auto Sales

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Justina B.
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Customer did not leave a comment.

Marcelo N.
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Customer did not leave a comment.

Arthur M.
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App was a little less buggy. App crashed and put contract into in progress rather than allowing me to continue where it crashed from. Padlocks for keys were very tight and lacking lubricant so after putting in code, had to force the latch open with a lot of force.

Mark B.
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No one ever answered the phone when I called so I could say I was coming in to get my equipment. Note on the door that location was closed with staff there. Associate very unhelpful. Trailer was dirty inside. Had to sweep it out before I used it.

Matthew V.
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The hours posted on the website did not match the actual hours of operation Additionally the business was unresponsive with phone calls.

Gary L.
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The truck was filthy with mud and food on the floor and we did not get the dolly or moving blankets that we paid for. Also, morning after a snow storm the parking lot was not plowed. We had to trudge into the snow, clean off the truck and get it out of the snow

Adam K.
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Customer did not leave a comment.

Paige B.
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The location is very convenient for someone that lives in the area so they don't have to travel very far. Our rental was clean but was covered in probably a foot of snow from the past few storms and it was obvious it hadn't been cleared off after either storm. We did not have Any assistance clearing the rental off and had barely any assistance with hooking up the trailer. The person assisting us was also 15 minutes late; I understand people have bad mornings but a phone call would have been nice to have a heads up.

jeremy W.
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Customer did not leave a comment.

Tom M.
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Kevin L.
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Patrick L.
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Customer did not leave a comment.

Chad H.
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The trailer leaked in the front corners. Drove home in heavy rains and many things were very wet

Brian L.
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Very friendly staff. I would rent here again.

Christine R.
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Upon arriving to the location, there was a sign on the front door that said, “At the car wash, call me (Brian) at xxx-xxx-xxxx number. The building hours were until 6pm and I arrived hours before that time. I called the individual, but no response. I called three more times and left a voicemail and still no luck. I had to use the alternative return vehicle by the online app which was an issue since my service was not allowing me to do so. I went at that particular time to avoid having to do the checkout myself and through my phone. If the store indicates that it will be open, then please do the job you are assigned for.

rod K.
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Customer did not leave a comment.

Christopher K.
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Customer did not leave a comment.

Paul S.
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Raymond M.
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The service was horrible because of lack of strong internet service. Took 2 hrs to get ok to release vehicle., this is after we showed up with our confirmation printed out . 2 HOURS!!!

Paul S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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