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VELINDA I
Customer Reviews for Glacier Park Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience.
MICHAEL VAccount I don't live there so cannot recommend for that reason
Randall BVery friendly and professional staff.
DEBORAH BThe guy working the service desk was really nice and was efficient. I appreciate that about him. Thanks.
JACOB SVery friendly and professional folks at this location. From pick-up to drop-off the process couldn’t have been better.
MICHAEL CHeather Carey was fantastic! She even stayed a few minutes late to sell me some more boxes:) Very helpful and friendly.
DOUGLAS LGreat every time I need a clean and well maintained vehicle, there are 5 locations around me and I always choose this one
BRIAN PI really don’t have any thing negative.to say about my experience. A person I talk to in the beginning his name is Javier and he was very knowledgable and courteous and very helpful.. He explain the process and help me understand what I needed to know. The only thing that bothered me was when I return the car dolly I left it where Xavier told me to put it, but it bothered me that evening that it would be stolen because there was no way to lock it up. I called the next morning early just to make sure it wasn’t stolen and I was told everything was OK. I would use this location for rentals again if I needed to and I would recommend it highly.
WILLIAM BNothing
DAVID HGreat customer service!
DAVID BThe truck had transmission /gear shifting issues
DWAIN RGreat response time , no issues with reservations & great customer service
PHILLIP JVery quick and easy to drop off, the guy was friendly and polite
Ron GTrailer was a little dusty inside, but nothing a quick blow Out with an electric blower and all is good. No big deal everything else was great.
Dan KThe owner/manager of this store, I can't remember her name, was SO helpful, patient, and wonderful. I will visit this particular store in Frederick, Colorado for all future moves even though it is out of the way from where I live. My moving experience was THE BEST ever, best part of this move.
Michelle CThis is the best service I've had and I've rented from U-Haul numerous times. The customer service was the best at this Glacier Park Storage location in Frederick, CO
Lorna LGreat U-Haul location. Van was in great condition.
John JThis location was satisfactory. However, we had major problems picking up the trailer. On April 21 I reserved a trailer to be picked up lat the Ft Collins location on Mulberry ion May 25. The day before I received a call that a trailer was not available, one could be had a a Greeley location. My son went there and there was no trailer. He finally got one in Frederick. To me it seemed unnecessary to run all over Northern Colorado for a trailer I reserved a month in advance.
Jeremy SThe truck was drove crap when loaded. Had a hard time stearing. Just felt unsafe.
Joseph SSherry was so kind and helpful and an absolute delight to work with! Equipment was in great condition and clean.
Rebecca RQuick contract, paid, hitched and off to the dump I went. Took it to the car wash on Colorado $2, called office 5 min out and drove it directly back into the gated area, passed inspection and off I went home. Receipt emailed. 👍
lisa tCustomer Service and Trucks are excellent at the Glacier Park Storage Location-They have helped us with many moves! Thank you!! The Green Family!
Lisa GEverything went great. Very happy!
michael gExcellent service and very friendly.
Gary MBest around
Jeremiah HNa
Heather MGreat service!
ARTURO BI HAVE RENTED A NUMBER OF TIMES FROM THESE FOLKS AND IT IS ALWAYS A PLEASANT AND EASY EXPERIENCE.
Mark AProfessional and courteous
Mark AAlways love working with this location and Sherry is top notch customer service.
Monica LVery nice people at this location, I highly recommend this location!
Jeff GSherry and Rod were extremely helpful and super courteous.
Chris NGreat people.
John BGreat location, in and out with ease. Return was the same. Highly recommend this location.
John BFlat out great service from both locations. Aiden off hwy 66 was extremely helpful!
Marty OGreat staff and experience , will use this location next time.
Brian PMy dealings with this establishment were very good. They gave me the equipment that I needed and they answered all my questions very pleasant and if I lived here I would use them whenever I needed them to do any kind of moving or packing or story. Have a great day.
LAURIE GClean facility and helpful staff.
Brent BExcellent customer service, friendly and knowledgeable. Thank you!!
Tina DThe process was easy and the online reservation system helped ensure the correct truck was available.
George SI appreciate the person who so accommodating and flexible. It made rough day a little easier. Thank you
Margaret DRod and Sherry run a tight ship
Tim KI did not get my dolly like I ordered but was charged for it.
Orlena L