Customer Reviews for Glades Pawn LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Glades Pawn LLC

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Sara K. on

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Congratulations on well trained and friedly staff. They were very accomodating and made me feel appreciated as a customer.

Steve M. on

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was verry easy to get the trailer staff hooked up trailer for me that was verry helpfuull

john S. on

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Just keep on doing what they are doing.

Wilson A. on

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JOHN S. on

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Jose P. on

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Good people

robert P. on

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Terry L. on

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Robert C. on

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The clerk told me he didn’t have the two dozen blankets I had requested. I NEEDED those! Had to buy them elsewhere costing me time and money. A better system needs to be in place for ensuring items ordered are actually, you know, AVAILABLE.

David G. on

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very helpful and fast

Jim D. on

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Evelyn G. on

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I was forced to purchase the insurance, the rate was increased by $60 per day ($19.99 to $79 per Day for the cargo van) and the van was filthy. I had to clean it out before using it to move furniture. Will definitely use Penske in the future.

Beth G. on

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Make sure all tires have been inspected before rental.

Steven E. on

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Very helpful!

rod M. on

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JESSICA F. on

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Felecia M. on

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Nothing! I had a good experience with U Haul and will remain a loyal customer

Merle D. on

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Everything went as planned.

Joyce F. on

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David T. on

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Fabian S. on

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The service was professional and helpful.

kacey C. on

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Michael B. on

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berlis T. on

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mike M. on

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Very friendly and customer service was great

Matthew D. on

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gene M. on

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Donna W. on

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The location is quite tight for backing the trailer up

Yolanda E. on

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Katholene W. on

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The guy running the Uhaul part was very friendly and helpful. My best experience with Uhaul rentals yet.

Gary J. on

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joan L. on

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The person at the location was great, and everything was good, except that the truck seems to be made for short people. However the location is 20 miles from my home, which made it difficult to get there from out here in the boonies, with no bus service.

Amos K. on

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Personnel at local sites was more than adequate. However overall experience with U Haul was less than satisfactory Letter to customer to follow with details..

Duane C. on

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Terry D. on

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Made me feel like a criminal when I picked it up. Got there early to pickup as we had to drive to Michigan and waited in the parking lot even though the guy was inside. Would not come out to help us or ask if we were there to pick up the dolly. Never again.

CHARLES L. on

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raymond S. on

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Found no room for improvement. The gentleman I dealt with was most helpful & made renting the trailer quite easy. I was unprepared in dealing with a rental company as this is the first UHaul I have ever rented. The way I was treated & the quick & easy way it all transpired including returning the trailer in Detroit convinced me I will very likely be renting from UHaul again. Thank You for everything...

edward G. on

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Nothing required. Scott provided excellent service.

leonard B. on

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The gentleman was very courteous and efficient. Made sure that I connected trailer properly. Location of rental was perfect for me, will use facility again when needed.

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Scott provided excellent, fast and efficient.

Jim J. on

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RICHARD H. on

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The rental agent was very nice and pleasant

Leigh A. on

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none

SUSAN R. on

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DAILIER Z. on

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FRANK B. on

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JOHN B. on

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carrie G. on

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Simple easy drop off location. In and out in less than 10 minutes.

William H. on

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CECELIA R. on

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Original reservation did not have the truck we reserved so went to Glades Pawn to get one he had available. He was fantastic and very helpful. So thankful for all his help.

Gary W. on

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Michael Troy C. on

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Don't change a thing the gentleman was very friendly and helpful. And he even thanked me for pointing out that the truck was leaking in the moms attic section.

SHEPP JR E. on

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Very friendly, helpful rental agent. Quick, clear communication. Really like doing business with them. small location, so easy for them to run out of inventory.

ANGEL W. on

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Beth S. on

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John H. on

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keep up the good work.

Kristen H. on

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The back of the truck was not clean and the truck ran poorly for the trip

Thomas E. on

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JEFFREY A. on

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Fantastic U-Haul Experience !! The Glades Pawn Shop, Phone~863-471-1234 Where I picked up the Tow Dolly was a great Experience !! Scott was Fantastic. He explained how everything worked, went over the contract to the "T". Extremely knowledgeable about U-Haul Equipment !! He Showed me how to hook it to my truck, he even helped me! Checked all my lights on the truck to trailer for towing at night. Very nice place he has there !! Super nice people, And while your get your U-Haul need's there {A Uhaul Truck, Trailer, Tow-Dolly}, L@@K around awhile and see what he has to offer, he has some great stuff in his store at good prices. It's all Rite there !! "Good People, Doing Great things" Thanks Scott. It was Great meeting you and a pleasure doing business with you, and the Tow Dolly worked great, all the way to Tennessee !! Jeffrey

BRAD C. on

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People were awesome,very friendly and helpful

Ashley C. on

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DENNIS B. on

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quick, easy, and efficient.

SERGIO O. on

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Rex P. on

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Connie U. on

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CONNIE R. on

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margaret G. on

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chuck S. on

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Milo C. on

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They did not have the ability to print me out a contract and I had to wait and additional 30 minutes to get the truck and I still didn't get a contract.

Dean V. on

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Scott was very professional and courteous. Very pleased in doing work with him. I've been to other UHaul locations where there was a lady behind the counter at a quick stop that barely knew what she was doing and it made the whole process rather aggravating. By comparison, Scott was a breath of fresh air. Thanks so much.

CATHY B. on

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BRITTANY S. on

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Despite the incredibly professional and reassuring staff member that dispatched my rental truck, the date on the paperwork for scheduled return conflicted with what was verbally instructued to me. Therefore my truck was returned a day late and I incured late charges. This was such a disappointment to me, the charges are understandable and at my own fault, since i didnt compare the paperwork in store to verbal communication, however a nonchalant and 'oh well' type of response to this miscommunication will remain a memory...Especially since our truck had significantly more gas in it than when we rented it (gas level was made a point SEVERAL times through the duration of the rental). However we were not offered reimbursement for the excessive gas, but certainly charged for days I wasn't even aware we were late. Thank you for a clean, well running truck. Lesson learned..check the dates!

JEFFERY U. on

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Fast service!

DWIGHT W. on

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The gentleman who helped me was not aware that he had the trailer I needed, but I told him that U-Haul's website said they did, so he checked and found it. He helped me attach it, but did not check lights. I think that was because he had to lock the pawn shop to help me and someone called him wanting to do business in the pawn shop. The equipment was as it had been dropped off, which was not bad. There was no inspection of any damage to the trailer before I took it.

MIKE S. on

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MARK M. on

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MARGARET B. on

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Christina P. on

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We were greeted and assisted immediately. After we finished, we were outside mapping our route, and Scott came out to check on us, thinking we may have questions about the rental. Everyone was friendly and helpful.