1.) Ensure that the renting location knows that a reservation has been made. 2.)Have/enforce some minimum standards for the presentation of the rental location. 2.)Require that there is a shelter from the weather that can be used by a customer while the transaction is taking place. 4.)Require that a copy of the documentation can be printed-out/read/signed during the transaction. 5.) Ensure that the requirement(?) for pictures to be taken initially is explained/understood. 6.)Ensure that the extra supplies that were guaranteed to be available are indeed available.
Jeff M
Customer Reviews for Glennstone Farms
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was lied to about my pickup location and the rate. I will be contacting corporate ad well as letting everyone know on Social media
Harry HThe unit was filthy. Locating was a lot and no maintenance done.
Ralph R