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DERLIN H
Customer Reviews for Global Collision And Auto Body Works LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck had multiple dead water bugs and beer can left on the truck. The truck was not inspected or clean at all. I will not recommend this location.
CHARMANE BTerrible experience. The van had a terrible odor and stunk inside the cabin. Beware, they lied about the contract and tried to over charge.
LINDA LVery small parking lot with barely any space to fit a 20’ truck.
PATRICK DGreat customer service
GERAY WI have already submitted a compaint regarding the rate charged via the area representative -- not the local company. They were inflexible and uncaring towards my issues with the rate and their failure to communicate alternative rates for my vehicle rental.
Nancy JThe staff was excellent and very helpful
Joseph FNice work
Carlos ARemove this location from offering UHaul. The staff and owner were extremely rude. No customer service.
Jaroslaw DI don't think I'll ever recommend you well to anyone ever again. It was my worst experience ever
Boruch GNon , everything was excellent
austin aAwesome experience!
SHWETANK AYou are already doing things right. There was a short edit and I was on my way. The gentleman were very nice and cordial. I would use this location again.
Cornelius BNever book through a website, always speak to a live person. Missed some of the fine print and was charged extra when I returned after the shop closed. Man told me returning after they closed no problem, just drop keys in box outside door. Also charged for a cart that I did not need nor was it in the van when I took it. Also had to remind him to get the moving blankets I did reserve. Had asked for a dozen (for $10.00) only received 7. Thankfully that was all I really needed when I was done. When I went back the owner of the shop was very nice but explained that they are only a parking space for the vehicles, I had an agreement with U-Haul directly so I need to bring my complaints to them. He did offer to discount any future services there the amount I was overcharged.
john cThis location was a last minute change due to uhaul not honoring my original contract. How about honoring a confirmation and reservation made after taking credit card information? Totally unprofessional and unacceptable.
Bruce GNoel is an outstanding, professional! He made the transaction go smoothly and was extremely helpful and pleasant to work with. 5 star all the way!
Angel MWe had a great customer experience!
ANGEL JFill gas tank
CHARLES SNoah made the process smooth and quick.
Michael ATruck was parallel parked on a curb between two cars on a busy road which made leaving and returning a bit of a chore.
Christopher SI will never rent a truck again from this company. They have bad customer services
WILLY LMy only complaint is that I ordered a dolly that was no where to be found and was charged.
Regina BRepresentative was excellent
Richard LGreat service. The U-Haul representative was very helpful to make the rental process quick and easy.
Town AVery courteous staff. Clean well maintained van
Daniel ENoah was really helpful and understanding. He explained everything that we needed to know and was very elaborate with instructions.
Vichet CNothing the service was perfect
DONTE W