Customer Reviews for GMMG Enterprises Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of GMMG Enterprises Inc

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Leonardo M. on

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Seymour K. on

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erica Q. on

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Hector C. on

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Horrible service

janet P. on

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clean the truck inside. This one was full of dirt that we had to clean up. Confirm the rental price/agreement. Huge mixup/error encountered on pickup, then still not solved when returned. Spent over 3 hours at location - a waste of my time.

Sonia F. on

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Excellent service, friendly staff.

alberto T. on

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JESSICA PAULINE M. on

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Waldina V. on

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Extremely rude laughed at me while I was having an anxiety attack the Lourdes lady and the customer rep on the phone over charged and now I see an extra 45 dollars charge on my account horrible just HORRIBLE am still waiting on corporate to call me back.

PABLO S. on

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Josmay A. on

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LEONARDO L. on

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FERNANDO G. on

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Luis F. on

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Juan H. on

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CHRISTIAN R. on

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Pedro J. on

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Fernano V. on

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Joseph P. on

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David C. on

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Just sweep out the trucks! Usto Er service was excellent.

Anna C. on

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Was very disappointed with customer service. The system was down nation wide, and had to wait an hour over my estimated pick up time. Then they didn't extend the courtesy to give me the truck the extra time and then they charged me an extra day because I brought it back by closing. I was told by C/S to bring it back by 6:30P, unfortunately they still charged me the extra day. I was FURIOUS!!!

FRANCISCO R. on

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Very efficient and courteous

Justin E. on

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Ernesto L. on

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Nothing , all was perfect , easy to use

junior C. on

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The staff was very friendly and professional.

Judy S. on

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HORRIBLE customer service as always. This location always comes with a really bad attitude. I did not want to go back because of the same bad experiences in the past. But used them Because I needed to

ALBERTO FELIX K. on

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Will rent from here again!

Ernesto U. on

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Everythin is perfet

LETICIA G. on

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There was only a lady there that could not help with the hitch installation, it took us 35 minutes to get the trailer hitch to go down in the trucks ball, not easy and it was very heavy, a man is needed to help.If it was not because I brought my son I would have lost the trip. U Haul needs to have a person strong enough and knowledgeable about the equipment available to help

Michael L. on

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A box where to leave keys after hours

tony V. on

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The area where the trucks are located could use a little light, Very Fark at night when picking up vehicles

Winifred S. on

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Unfortunately, my experience with U-Haul this time was NOT good. I reserved a 10' truck the night before. It was confirmed with a guarantee, bu when I arrived to get the truck, I was told they didn't have one that size, so were giving me a larger one "at no extra cost". I was only taking 6 pieces of bulky furniture to the dump and really didn't need a larger truck, but had already hired and paid a man to help so I took what I could get. He loaded the truck in 20 minutes and we drive 4 miles to the dump. There we were told that they would not allow a truck over 10' and we had to take the items to the landfill 15 miles away. There was a charge to dump at the landfill of $38.80, tolls on the drive there and back $6.00, refill the tank $12.00, and mileage to U-Haul of over $40 instead of the $8 for the trip to and from the local dump. I calculate the larger truck I did NOT request or need, cost me $73.00 plus an extra hour out of my day and enduring horrific odors I never want to experience again. We told the rep at the store, but there was no offer to waive any charges, even though it was their guarantee of $50 if they don't have the truck you order. Until this experience, I really appreciated my dealings with this store.

Jose D. on

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Buenas noches tenga un cordial saludo estoy muy decepcionado porque el día 10 de septiembre rente un camión y lo devolví a las 8:05 de la noche De igual forma me cobraron como si lo hubieses rentado 2 díias eso no estuvo bien porque aunque yo que dije que lo iba a entregar a las 5 y no pude si no hasta las 8:05 no me parece justo que me aya 32$ más y no lo recomiendo al menos en esa dirección donde además fui tratado muy mal por la muchacha que me atendió y por último espero que sí tienen conciencia no debió de averme cobrado dos días cuando saben que fueron menos de 10 horas

David R. on

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Uhaul 20 foot truck had roaches in the back. Terrible experience. I should be compensated.

Yoandy R. on

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Jose R. on

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A/C wasn’t working. My only complaint

JOSE P. on

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Nothing

Anthony D. on

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Justin E. on

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