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scott m
Customer Reviews for Go Go Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kudos to the owner. It’s nice to have a reliable rental truck place within the neighborhood. Thanks
Jayson Dclean the inside and outside of the van. fix the tire pressure so the light won’t be on. have the chat working at a good time responding back, the app did not allow me to self check in so i had to go to the inside store to check in and they checked boxes that i didn’t agree to.
Margarita FThe store attendant did not check me in or out properly and forgot to put the dolly on the truck. We had to double back to the location to get the dolly. I would like the mileage adjust on my bill please.
James SThe location is not looking safe and not exactly parking you need to park in front of the house
KANISHKA APick up and drop off both had issues. Would not use UHAUL again
Victor GStaff at the liquor store was friendly and corteous.
Elizabeth TThis location is by far the worst experience I’ve ever had. The store was closed when I got there at the time of my appointment. It took almost an hour for them to get the truck to me. Customer service sucked badly. They charged me twice so I spent double on my rental. When I was supposed to drop off the rental I arrived an hour early and they were closed and had no drop box. The neighborhood is awful and scary and uncomfortable. I would never ever rent a truck from this location ever again. Even the customer service hotline had horrible customer service both times. The women talked to me as if I were ignorant or a problem because of the issues I had. This is a horrible place to rent from. If I could give negative 10 stars I would.
trinesha w