Easy to find and well lit
Guy M
Customer Reviews for Gofiga Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is Great location. Don't understand why they don't always have equipment on site
DIANNE LGot my vehicle detailed while renting uhaul truck .. wow
GLORIA HExcellent customer service
Melvin DThe ramp for the height of this 26' truck was WAY to short, causing a very steep incline to walk up and load this truck . This truck only had 10,000 miles on it but this thing was to short for alot of loading .
BRADLEY DDropped off when the business was closed.
KAREN RThere was a leak in the 5x8 trailer we hauled. It was a very rainy trip and one of our suitcases that was in the front corner of the trailer was very wet inside & out. Very disappointing.
EDWARD DVery helpful
Melvin DThey also offered local storage offers at GREAT rates . WOW
NEATHER PThis location.is always a pleasure to deal with. The equipment is always ready and accessible if reserved in advance. The staff always assists with connecting trailers.
MICHAEL RGreat customer service and trucks.
CLIFFORD JThis location has excellent customer service
TIMOTHY STruck was very rough driving. Felt like an unbalanced washing machine. The person that rented the truck to me was exceptional.
MARVIN PWhen I arrived (early because I was going to pick up the equipment earlier than anticipated) the sign said open but the door was locked. I looked at the equipment for about 10 minutes thinking that it was a one-person shop and a representative was perhaps in the restroom. I was wrong, I called and left a message but no one returned any of my phone calls. I returned several hours later and sent an email stating that I was running a but late because I needed gas and still no response. When I got there the representative was nice enough, but moreso curt when I explained what had transpired. He said had I waited 2 more minutes I would have caught him. I asked why the sign said open if he wasn'tphysically here, or why he didn't put a note on the door stating he'd return momentarily. I don't recall his answer. Not my worst experience but when you're in a time crunch it would be nice not to waste any additional time.
RIKKIETA JWas a great experience. Clerk was very helpful and pleasant.
Larry BThe staff was extremely polite and helpful.
Margie SHave reserved equipment available Did not have the correct size truck requested, no furniture dolly’s
Lucius GNot a thing
Paul BThe person at the door was very nice and professional.
Traci SGreat customer service very friendly
roethaw jClean the vehicle, previous renter must've had a white dog or haul. Ridiculous amount of Shedding hair was all over the uhaul.
ALEX DKeep up the good work. Thank you
willie kFriendly and helpful staff.
RONNIE LThe truck needs a complete inspection,left rear axle seal leaking bad,front end has problems pulling to right,steering is pidgin toed,needs a good inspection and repaired
Jeffery CI found personal belongings of the previous renter in the truck which means it wasn't cleaned.
Pawel LMelvin was great! He is knowledgeable and helped me get the size truck I needed. His customer is the best!
Charlene RHire people that know what there are doing
Daniel HFantastic experience picking up the car dolly. They were so patient because I was having problems with my credit card going through , but we finally managed. The manager, Mr. Davis is a real gentleman. I didn’t catch the other guys name, But he hooked me up perfectly, and I was on my way. Thank you U-Haul team Santee.
Jeff MNothing. Awesome customer service!
Fylita BWas told I had to return vehicle at 3/4 full of gas. Once in truck, saw needle at 3/4. Refilled truck to 3/4 at drop off where was told, rightfully so, it was supposed to be 7/8. Was shown where 7/8 was circled on paperwork. Issue is that at origination what was told was not what was marked. True, I did not review the paper, but still should have been told the truth.
CURTIS PReally great service person !
Arthur DMaybe a closer drop off location
Jeffery CGreat equipment and polite service. Will definitely use uhaul again and recommend to others.
Judy LWonder experience Excellent customer service.
Gregory SGood
HERBERT Dnone
dan bKevon was excellent!!!
Frederick Fhelping nature person working. great and fast service
Suresh PNone
Jerry HEverything was good!
Barry MEasy to get into with return truck. Mobile drop-off worked great and completed easily. I would them again.
Larry BGreat service
Melvin D