As the owner of our newly opened U-Haul rental location, I want to assure you that we are here to help you, no matter the circumstances. Your satisfaction is my top priority, and I am committed to providing the best service possible. I understand that some of you may have concerns about our location, but I want to highlight that we have multiple entrances to make access easier. If you ever feel dissatisfied, please know that I am always here to listen and work together to find a solution. We pride ourselves on offering full customer service to ensure that your rental experience is smooth and hassle-free. When I promise to provide a truck, I take that commitment seriously, and I will do everything in my power to fulfill it, regardless of the challenges we may face. We are continuously working to expand our fleet to meet your needs, so you won’t have to spend time searching for the right truck. I appreciate your patience as we grow, and I look forward to assisting you with all your U-Haul rental and moving supply needs. Thank you for your support! Best regards,
TOMAS A
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person that received me was difficult to understand. The layout is terrible for returning trailers. The trailer parking spots are in the middle of a busy parking lot. Additionally, I was trying to backup and the lady thought she was being helpful, but just kept getting the way. Additionally, she had me stop ahead of where I knew I should have and as I unhooked the trailer the sharp decline of the parking lot had me holding on to the trailer. It seems she was trying to be friendly but had ZERO idea about how the trailers work. Summary: Parking lot not conclusive to trailer return. Staff has no idea how to assist with trailers. Will not use this place again. NOTE: Parking lot was clean . .just not inviting the sharp incline to get in was less than ideal.
ALFRED B