Golden Armor Storage
(U-Haul Neighborhood Dealer)

12 reviews

8216 Rte 16   Franklinville, NY 14737

(716) 676-3212

Hours

  • Mon: 10 am - 2 pm
  • Tue: Closed
  • Wed: 10 am - 2 pm
  • Thur: Closed
  • Fri-Sat: 10 am - 2 pm
  • Sun: Closed

Contact Us

(716) 676-3212

8216 Rte 16
Franklinville, NY 14737

Hours

  • Mon: 10 am - 2 pm
  • Tue: Closed
  • Wed: 10 am - 2 pm
  • Thur: Closed
  • Fri-Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Owner was very professional

edsel K. 
Rating:
2.0

It was very difficult to use the mobile service especially when you don't have good phone reception. It was a very lengthy process for the customer. Please make sure you have a extra 45 minutes when you pick the truck up and drop it off. You will have to basically do everything yourself including taking pictures of the truck. Uhaul is also very expensive to be doing everything yourself. They never seem to have a person working at this location. This made my day very rushed and stressful. I am buying my own truck now so i never have to rent one again. They will also charge you more if you don't follow the long online process correctly. It was terrible.

MELISSAANN S. 
Rating:
4.0

Customer did not leave a comment.

Carmen W. 
Rating:
5.0

Customer did not leave a comment.

Darlene L. 
Rating:
5.0

The app was a pain. I showed up to pickup the vehicle and it took an hour to pick up the box van after hours. Should have asked for my licence and secondary contact when reserving. This delay affected my pickup time on some furnature further adding to my delays which caused me to return the vehicle later than I expected.

brian S. 
Rating:
5.0

Great interaction, great experience!

David T. 
Rating:
4.0

Location had internet and printer problems. Attendant did what he could. He Called a regional rep and left a message. Rep called him right back and talked him through the resolution. Then could not print out the contract when I picked up the vehicle so had to leave without it. Reviewed and okayed all the contract provisions verbally and via email.

William L. 
Rating:
3.0

I left the gas tank with 3/4 gallon of fuel and took pictures to verify when and where I dropped off the vehicle and noticed there was an additional fee of 27.00 withdrawn from my debit card - I have no idea why - and don't like the idea that someone can withdraw money from my account without contacting me prior and having a conversation.

Rosalind S. 
Rating:
1.0

They didn't have the uhual at my choice of destination had the drive 1:20 minutes each way to get the uhual the appliances dolly was not in the truck like it was supposed to be. They allowed a few extra miles but they didn't get anything for the inconvenience of the extra gas, my time the inconvenience it was to my movers due to us coming later due to truck be so far away from us.

charles B. 
Rating:
3.0

Did express pick up and submitted all info online. Pickup took 45 minutes and repeated all paperwork that had been submitted. Drop of was just as clustered.. we ended up doing online after guy was busy on phone.

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

Betty W. 
Rating:
5.0

Customer did not leave a comment.

noah T. 
No reviews have been submitted for this location.

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