Customer Reviews for Goldie Locks Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Goldie Locks Self Storage

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Brian S. on

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Nothing ...very personable and friendly ...maybe uhaul needs to give these guys a bigger cut on the bottom line ...they need a bigger office

Amanda A. on

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Francine L. on

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Dennis S. on

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paul P. on

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I wanted a trailer for a motorcycle and ended up getting a box trailer with no ramp to load the motorcycle. I had to obtain a ramp myself which was unsafe. It ended up being a liability for myself and others. This was a bad experience on my behalf and I'm hoping for uhaul to contact me.

Pam S. on

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Pleasant. Knowledgeable staff.

Lorenzo E. on

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Employees were very helpful.

Brenda D. on

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Jillian T. on

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David D. on

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Food crumbs in cab from previous renter(?). Check engine light came on less than halfway into my trip. Reported the check engine issue when I returned the truck.

James C. on

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Brandon P. on

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The person running the store, ms. Bovano(??) was very nice and professional. Liked her very much and would recommend you to others because of her. Great customer service.

Cristian D. on

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DAVID D. on

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April H. on

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ALI A. on

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Dave B. on

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Very happy with the people and service.

Douglas S. on

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I reserved a dolly and furniture pads which were no provided. I still do not have a bill. Very bad experience

Reid D. on

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Nancy C. on

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John S. on

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Quick and hassle free.. My trailer worked great

Donald P. on

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more help in connecting and removing trailer would be good.

Richard C. on

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Dan U. on

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Linda and rod were great!

Joseph G. on

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Easy in and out.

Brian H. on

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The truck was mechanically not functioning properly. The truck had a vibration that occurred at all speeds and amplified especially over 50/55mph plus the transmission was not functioning properly as it was shifting incorrectly especially at highway speeds. The truck shook at idle and the inside of the cab had an unpleasant odor. Due to the mechanical issues I encountered a large fuel cost as the truck was not performing to a baseline standard. I would like to be contacted with compensation offerings in lieu of the experience. However the location where I rented the truck were excellent and wonderful to work with. 860-877-2728. Many thanks.

james K. on

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Sharon M. on

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THOMAS H. on

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Linda S. on

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James M. on

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The office is not set up with any equipment you have to speak to someone on the phone when you pick up and the return is written down on a scrap of paper. Would be nice if this was a bit more formal and trustworthy, Nice people though.

Terry D. on

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Customer did not leave a comment.