Exelent thanks
HILARIO P
Customer Reviews for Goldsboro Preowned LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My pickup location was adjusted from another location in Mt. Olive because this location would be open during my pickup date/time, no one showed up. I was at least able to do it over the phone, but I had to wait until my indicated 10AM pickup time, I arrived at 9AM as the business indicated they would be open o the U-Haul website, but weren’t. A U-Haul rep asked me to wait another hour.
Jeff FI was charged for a Dolly I never received, $14.00, only reimburse $10.00! There was never anyone around to talk to. Everything is do it yourself online, try to call U-Haul I'd get transfered at least4-5 times and told too many different things. I will never use U-Haul again if I can help it!
penny BThere was some dirt on the floor of the cab on both driver and passenger sides. Other than that, I was one of my best experiences. I did the phone pick-up and turn-in and everything went great. The place was easy to find and the truck was visible as soon as I entered the lot.
Terry G