Customer Reviews for Gormans Garage Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gormans Garage Inc
ENOCH O. on
Great help received from this location
JESSICA M. on
The Owner of this Uhual location is Fantastic. This is my second time coming here and I will only come to this Uhual. I’ve been to many others and have never experienced the level of customer service I did here. I highly recommend Gorman’s Garage to anyone looking to rent a truck. They will not be disappointed.
RONNIE S. on
To the fact he would not take cash for the rental made me have to over draft my debit card..
Daniel U. on
great place to rent from Great location.
Roger C. on
All was good
Richard H. on
Best service, took his time to teach me about how to properly load my car onto the trailer and offered to check it over before I left out of state. I would rent from them again.
Richard B. on
Great service
William M. on
Nothing, the service by Bob the owner was great and he treats his customers with respect and is very polite. Good job on having him as a representative for your company.
Michael C. on
Bob is very thorough and helpful, makes getting the right equipment a smooth process.
Mabel A. on
Customer service is exceptional .
JESSICA M. on
This Establishment is #1. The Professionalism and Courtesy I received was Stellar. Would definitely Recommend....
Roger C. on
My comment is not location specific, but applies to all of the locations I’ve rented a pickup truck. It is about half of my rentals where I need 4 wheel drive capability.
John D. on
This was a great return experience, family owned business and he was super helpful.
Raymond H. on
None at this time.
Alecia M. on
This location was easily accessible to me.
RENEE Q. on
Very kind and helpful. Equipment clean and maintained to the highest standard. Definately use again.
Michael C. on
Mr Gorman was professional and his shop was very clean. Wonderful rental experience
Virgil B. on
Attendant was very professional.
Margaret K. on
Mr. Gorman went above and beyond.thank you so much! Peggy
brian r. on
More than helpful and professional. This is the only uhaul I will use in the future.
Terry C. on
The U-Haul location provided great and timely service. I will happily rent from them again. Terry
Michael C. on
Mr. Gorman was excellent to deal with.
Robert V. on
Nothing. Everything perfect.
Noreen P. on
Don’t like the whole taking pictures and uploading them
Michael M. on
When scheduling my Uhaul, the operator, not from this branch, had given me reservations for truck "pick-ups" in Poughkeepsie and Wappengers falls. However when I looked at the confirmation Email, my equipment was scheduled for pick up in California and Poughkeepsie. Then my trip got delayed due to no trucks being available and making my trip much more of a hassel then it had to be. But thanks to the gentlemen in Poughkeepsie, which were very helpful, he got me a 10ft truck as quick as he could. Many thanks to Gorman's Garage. Serious life saver, considering the person responsible for scheduling the equipment dropped the ball and gave Gorman's Garage very little time to get me a vehicle, which he did. Thank you, and I most definitely will recommend his location when I can.
Eric N. on
Bob offers excellent customer service and truly cares about each customers experience. I was hesitant to select this location because it was not a U-Haul store, but I am glad I did and would rent from this location again.
Eliseo U. on
Mr Bob is an awesome rep !
Natalie D. on
My experience was amazing. Super clean truck, very nice guy. I will use again when needed. A++++++++
Karen H. on
Bob is very helpful and he has a good stock of vehicles. Great experience.
DAVE G. on
Very good customer service
Michael C. on
Mr. Gorman was exceptional!
Thomas K. on
The gentleman at Gormans was very friendly and helpful even though I arrived right before closing time. Great customer service!
James P. on
Have Trucks cleaned and checked better.
VINCENT C. on
Bob was great, in and out fast
Shawnte B. on
Customer service was excellent. Very nice and patient man. Entire process was super easy. He took the time to explain how I could use the app if I wanted to try that option in the future.
Robert W. on
the process of sending a copy of my license created some problem for me as either the camera in my android or the photographer, (me) could not get a sharp enough image of the license to allow me access to the truck before Mr. Gorman opened his shop
Rodneye P. on
Everyone I contacted regarding the equipment pick up was extremely professional and helpful. I got the trailer I needed, when I needed it, in excellent working condition
Carl W. on
Great customer service!
Michael C. on
I had a problem with the ground wire for my vehicle and Mr. Gorman repaired the issue immediately s I could get on my way. Very helpful and knowledgible.
Winston S. on
A U Haul light sign.
Brandon P. on
Excellent and friendly customer service helped the move to go very smoothly!
Janet S. on
He was amazing and he made my return so very simple.
Jeffery J. on
Thank you Bob! My rental today worked out very well. jj
Mauro S. on
Great customer service, professional courteous honest. Will be back.
ilene k. on
No improvements necessary. Friendly and quick customer service.
Annette O. on
Wish the pick up location was closer to home, but otherwise the guy at Poughkeepsie was extremely nice and knowledgeable!
Anne L. on
It was a pleasure doing business with Bob.
Jeff H. on
Gorman’s customer service was excellent!
Doug C. on
Bob Gorman was awesome.
THOMAS R. on
They were extremely helpful in connecting the trailer and ensuring the wiring to the lights worked. I needed a fuse and they helped identify the issue and got me the fuse to install. Very grateful for the help.