Customer Reviews for Gormans Garage Inc
(U-Haul Neighborhood Dealer)

305 reviews

102 N Clinton St   Poughkeepsie, NY 12601

(845) 206-0020

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022 - 6/6/2022: Closed

Services at this Location:

Contact Us

(845) 206-0020

102 N Clinton St
Poughkeepsie, NY 12601

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022 - 6/6/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

There is nothing you can do the service was perfect the person was very nice and helpful

Mark I. 
Rating:
5.0

Great experience renting from Gorman's. Highly recommend.

Joy L. 
Rating:
5.0

Customer did not leave a comment.

Nicole S. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Anthony O. 
Rating:
4.0

mr gorman very through and personable i had no doubt that i made the right choice

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Good service

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Cherie H. 
Rating:
5.0

Customer did not leave a comment.

CESAR R. 
Rating:
5.0

Customer did not leave a comment.

Julie S. 
Rating:
5.0

Customer did not leave a comment.

Piotr L. 
Rating:
5.0

Nothing really! Bob was very helpful!! Thanks he is a gentleman

Maria V. 
Rating:
5.0

Nice guy

Prince H. 
Rating:
4.0

very professional

gerard L. 
Rating:
5.0

Customer did not leave a comment.

Katrin F. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Raed N. 
Rating:
5.0

Customer did not leave a comment.

Katharine E. 
Rating:
5.0

Customer did not leave a comment.

Lanette M. 
Rating:
5.0

Everything was as it should be, and they were excellent at inspecting the auto transport, hooking up properly to my truck, checking lights, and over all inspection for safe travel. Gormans Garage was second to none!

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

JAMIER M. 
Rating:
5.0

Very nice Gentleman Took his time to explain everything

BRYANT T. 
Rating:
5.0

Customer did not leave a comment.

john K. 
Rating:
4.0

Just keep it up

Churchil O. 
Rating:
5.0

Always happy to rent trucks from this location. It's safe and convenient to use the 24 hour mobile app. Thank you.

Daniel U. 
Rating:
4.0

Customer did not leave a comment.

Clarence D. 
Rating:
5.0

Customer did not leave a comment.

LaLana H. 
Rating:
5.0

This location works well for me. Easy to get in and out. Trucks are well kept in this location

Daniel U. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

I already have recommended this location. I felt safe and well handled

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

David I. 
Rating:
5.0

The owner of Gorman's Garage Inc., Bob Gorman, was polite, courteous, and a gentleman at all times. A real pleasure to do business with. A real asset for U-Haul.

THOMASAQUINAS C. 
Rating:
5.0

I felt triggered by the picture of Trump on the wall - otherwise fine.

Samuel S. 
Rating:
5.0

Helpful, accommodating & knowledgeable. Have used this location in the last. Will use as a rental location again. Recommend to friends & family

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Antonio P. 
Rating:
5.0

Very easy to get the uhaul, was able to extend the time from when was originally needed.

Danielle C. 
Rating:
4.0

Customer did not leave a comment.

Amparo C. 
Rating:
5.0

Everything was perfect 👍

Rashawn G. 
Rating:
5.0

The owner of this facility was very nice and helpful. The only negative aspect of the rental was that, although we weren't affected by it, there would have been a $20 after-hours return fee added to our bill if we had returned the truck after the business had closed for the day. We weren't told of this during the reservation process. I don't know if this is a U-haul policy or just the local business policy.

Steve K. 
Rating:
4.0

Young friendly staff. Helpful

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Genell O. 
Rating:
5.0

I couldn't have asked for a better experience

Kristine P. 
Rating:
5.0

Customer did not leave a comment.

CARL J. 
Rating:
5.0

Customer did not leave a comment.

Julie K. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

ABDULLAHM A. 
Rating:
5.0

Helpful, friendly same as above great service. Thank you.

Ana R. 
Rating:
4.0

Customer did not leave a comment.

Suzanne C. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Jessica D. 
Rating:
5.0

Bob is super helpful and professional. The place is always clean and equipment always works great, Highly recommend.

Harrison B. 
Rating:
5.0

As always, Gormans Garage is a great place to rent Uhaul equipment. Gormans maintains exceptional clean equipment. Robert Gorman is accommodating to my every needs and always has a “can do” approach to truck & equipment rental. I recommend Gormans & Uhaul to everyone.

Francis M. 
Rating:
5.0

Customer did not leave a comment.

Alecia M. 
Rating:
5.0

Gorman's Garage (Robert), was outstanding. He is knowledgeable, courteous, reliable, and maintains a wonderful, impeccably clean fleet of vehicles. I would highly recommend him

Francis M. 
Rating:
5.0

Customer did not leave a comment.

Nancy S. 
Rating:
5.0

Nothing at all. Friendly owner/operator. I was able to secure a truck last minute. Will rent from this location again

KUMARJAIR H. 
Rating:
5.0

Nothing I am completely satisfied with the rental, the pricing and overall customer service.

Donnell M. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

Gayle M. 
Rating:
4.0

Customer did not leave a comment.

Rodney K. 
Rating:
4.0

Great Service by Bob, at Gorman's Garage. Nice size van. Easy to drive. Good experience.

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Carissa R. 
Rating:
5.0

Customer did not leave a comment.

Randolph D. 
Rating:
5.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

AUDRAB G. 
Rating:
5.0

Nothing to improve! Best experience with Uhaul when using Gormans garage as location for pickup and drop off.

Rebecca K. 
Rating:
5.0

Don't make us fold and rebag pads when you're going to wash them anyway. I'd be happy to rebag in a big laundry bag.

Christiane S. 
Rating:
5.0

Did not like using the app. Felt like it took longer than counter service. First time I've rented since the requirement of calling an alternate contact to approve a rental. That was very, very inconvenient as I had to impose on a friend to provide their number. Now a truck rental will be a last consideration because of that step.

MC E. 
Rating:
5.0

Great Service!! Thank you!!

Clint J. 
Rating:
5.0

Customer did not leave a comment.

Michelle C. 
Rating:
1.0

The owner was rude!! He never charged me credit card without my authorization! My wife was very uncomfortable when she went with me to pick up the truck. He is a creep. A

john V. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

don't know

Oliver P. 
Rating:
5.0

Customer did not leave a comment.

Martin R. 
Rating:
5.0

The staff could an should wear a mask when talking to people.

David R. 
Rating:
5.0

Bob was a pleasure to deal with. Truck was spotless and very well maintained. Very much appreciated!

Steven C. 
Rating:
5.0

Owner of garage is a cool guy

Rosario S. 
Rating:
5.0

Bob is great to work with. Very smooth easy transaction.

Veronica M. 
Rating:
5.0

Bob Gorman was great to work with. I started at the South Rd. Poughkeepsie location and got attitude from one of the employees there, thankfully Bob was able to come to the rescue and get me what I needed.

Richard W. 
Rating:
5.0

Bob Gorman was a consummate professional, making the experience seamless and expedient. Would recommend any person needing a rental vehicle to seek his services.

Kevin M. 
Rating:
5.0

Bob Gorman is friendly, helpful and made the experience so simple and easy!

Patricia C. 
Rating:
3.0

Customer did not leave a comment.

Zetian Z. 
Rating:
5.0

Customer did not leave a comment.

Clint J. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Customer did not leave a comment.

Nicole E. 
Rating:
4.0

It was not so much the location, more like a company thing. I was never notified by the dealer in kingston NY that They did not do out of town rentals and I would be picking it up from Poughkeepsi NY instead. I never recieved my email notices untio after I pick up the trucked. I wasted time, travel and resources that I did not have too in the pick up. I wish they have been more up front about all of that. This location was suppose to have my 26 foot truck. That is what I ordered. What I got was a 20 foot truick which was unable to hold the contents I had to move. So now I am going back with a pickup truck hoping it is big enough... When I book a truck. the truck I book is what I expect when I it pick it up, not something less. I had no choice be to settle for what they had or take nothing.. I believe there are better business models out there to serve the public... Thank you. G.P. Dickerson

gary D. 
Rating:
5.0

Quick and friendly.

Robyn T. 
Rating:
5.0

Vender when above and beyond. There was an issue where the mileage and gas level did not match the app. Vender made sure everything was fixed and I was only charged what I was supposed to.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Giovanni C. 
Rating:
5.0

The guy was very nice, professional and honest.

T'Keyah L. 
Rating:
5.0

The man who helped us was the owner Bob Gorman. He was great, friendly and cleaned the vehicle for us. I got there kind of early and it wasn't ready but it totally wasn't his fault it was mine because I didn't see the updated info. I'm going back to him for my u-haul needs.

Amanda D. 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

Customer did not leave a comment.

Fredrick M. 
No reviews have been submitted for this location.

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