I've booked u haul earlier as well,but this time my experience is not well. At first we went there and ask for dollies which we've booked to move the equipment,but they said they didn't have it, and later on provides me the one they have saying it's not from u haul, it's our personal and charging more then usual. And also they didn't mention about the fuel, later on they charged me for the fuel as well. Nothing professional at all, lack of communication. Would not recommend it at all to anyone.
Deepak B
Customer Reviews for Goros Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the system is slow.. .. it takes about 25 minutes before i got the car..
Daisy CNot location specific: the mobile check in process was absolutely terrible.
Michael CThere was lot of delay in getting the equipment. People at the counter are not trained.Lot of time wasted.I will not go to that store again.
Thambidurai I