Customer Reviews for Grab & Go
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Grab & Go
Paul P. on
Everything was fine, really, but the store was a broken down, dirty place. U-haul experience there was fine.
Jessica T. on
Make Sure All Paperwork Is Complete And Accurate Before The Customers Leave and If There Is An Error Then It Needs To Be Fixed Before The Customers Leave Instead Of Waiting Til The Rental Is Brought Back . I Waited Way To Long After Reserving And Checking In Online !!! And I Also Had To Wait Again When I Returned My Rental The Amount Of Time I Wait Picking Up And Dropping Off Was Ridiculous and It Was Not My Fault The Store Clerks Had No Clue Of What Was Going On During My Reservation ! Hope It Improves
Onice P. on
They need a bigger area to turn around in when returning equipment. Very tight quarters,
tony lee J. on
I will never go to that location again the person there in the evening when I took it back was very rude, and refused to take the ewuopment, even though I had put it Bach where I had got iy, so I took picture of location and condition then left.
Keith B. on
drop off was at a convenience store that had bars on the windows. The site had a homeless person sitting outside of it. The entire area is very run down and the store was badly in need of repair. I do not know why this location was selected when there was one in a nicer area 5 miles closer to where I moved to.
Jade B. on
The young lady who assisted my mom for the return of the rental was very helpful in explaining the issues and was able to get everything resolved and corrected.