Customer did not leave a comment.tom W.
Customer Reviews for Grafton Graphix Darts & Crafts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My issues were not with any staff or facility. My issue was instead of picking up truck and trailer where I reserved them to be I had to drive to one city to get truck then another to pick up trailer then back to the city I lived in. Very inconvenient but at least I got compt for the 50 miles I put on the truck just get it to my house. For that I give a below average rating overall.Ron H.
Matt went above and beyond for me! He was so helpful and kind! Made the transaction so simple for me! I will always to him for renting a uhaul! Thanks Matt for all your help!Lorie H.
This was My first time renting a U-Haul. Matt's customer service was spot on. I was completely comfortable with this whole experience from start to finish. Thank You Matt.Patti O.
Customer did not leave a comment.SPENCER L.
Matt was great!!!! Really excellent customer service!!!GREGORY B.
Customer did not leave a comment.Bonna D.
Customer did not leave a comment.CHARLES F.
Customer did not leave a comment.LESlie P.
I will not be using u-haul again. I had to travel 15 miles back and forth to get a truck when there is a uhaul facility in my town. This is the second time it was an issue. Also on the automated system I couldn't check in because I was being charged for 2 days instead of 1. Your automated system is awful.ELIZABETH S.
Customer did not leave a comment.darren S.