Customer Reviews for Grafton Graphix Darts & Crafts
(U-Haul Neighborhood Dealer)

Rating:

5.0

Friendly

Rating:

5.0

Matt was very easy to work with would highly recommend!

Rating:

4.0

The outward appearance is not at all promising. But the responsiveness and service are first rate.

Rating:

5.0

The Grafton facility I believe is the smoothest time renting a vehicle to move with!Definitely better than Melville dary location could not even get them to give me a price unless I would drive and show them credit card info!!!

Rating:

3.0

The Grafton facility was So Dirty. No place to set down. Counters were full of used food and just dirty. Not for public to enter building.

Rating:

4.0

My issues were not with any staff or facility. My issue was instead of picking up truck and trailer where I reserved them to be I had to drive to one city to get truck then another to pick up trailer then back to the city I lived in. Very inconvenient but at least I got compt for the 50 miles I put on the truck just get it to my house. For that I give a below average rating overall.

Rating:

5.0

Matt went above and beyond for me! He was so helpful and kind! Made the transaction so simple for me! I will always to him for renting a uhaul! Thanks Matt for all your help!

Rating:

5.0

This was My first time renting a U-Haul. Matt's customer service was spot on. I was completely comfortable with this whole experience from start to finish. Thank You Matt.

Rating:

5.0

Matt was great!!!! Really excellent customer service!!!

Rating:

5.0

I will not be using u-haul again. I had to travel 15 miles back and forth to get a truck when there is a uhaul facility in my town. This is the second time it was an issue. Also on the automated system I couldn’t check in because I was being charged for 2 days instead of 1. Your automated system is awful.